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The Westin Mumbai Garden City
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Reviews (2,357)
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1,747 - 1,752 of 2,357 reviews
Reviewed September 10, 2013

Just wanted to say that the 4 weeks I spent in the Westin Hotel was a wonderful exprerience. The hospitality of the staff was first class, the room was most comfortable and the service was extremely professional and friendly. The hotel also has a wide range of restaurants with great tasting food. One of the things I enjoyed most was the breakfast - I've never seen so much variety in one dining area!! It was all the more enjoyable due to the friendly staff and a special thanks goes to Ankit Koul for providing me and my colleague with excellent, first class and professional service. The Sunday brunch will be one to remember for a long time!!

  • Stayed: July 2013, traveled on business
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Thank Jagdip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded September 10, 2013

Dear Guest
Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room as well as the overall dining experiences at our venues and your specific appreciation of our Breakfast Buffet and Bubbalicious Brunch at Seasonal Tastes. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

Stayed in Westin Mumbai Garden City for a Business Travel alone and it was a pleasurable stay as expected from a Westin chain. The rooms are very comfortable, carefully furnished with the amenities you need to enjoy a calm & soothing stay. Specially the Bathroom arrangement was quite an amazement - they have taken the simple washroom concept to a next level, just loved it!
Another thing that made my stay a truly enjoyable one was their dining (don't think I am foodie though) - with abandon of choices from a wide range of cuisines from typical Indian to Far-East to European. The foods will bring water to your mouth because of their presentation, even before you take the first grasp in your mouth!
The pool was not very big but with tranquilizing green setup - a good way to refresh after a busy day.
Overall, it was a fine stay and surely it would be in my preference list whenever I'll plan for my next trip in Mumbai.

Room Tip: Higher floors is better for any hotel in a city - gives you a better urban view without any noise.
  • Stayed: November 2012, traveled on business
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Thank Spartacase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded September 10, 2013

Dear Guest
Our team here at The Westin Mumbai Garden City would like to thank you for showing so much appreciation for our hospitality. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, in room amenities, Heavenly Bath as well as the overall dining experience at the hotel. Team Westin is all about delivering comfort through a soothing and nurturing stay environment to our guests. We are further delighted to hear that you have enjoyed dining with us as well. We look forward to having to visit us again for an even further renewing experience at The
Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

Hotel is very near to the airport. Rooms well made and the washrooms are class apart. As my room was on the higher floor it really had a nice view. Breakfast spread is also lavish. Staff is courteous and very helpful. Will go back again for sure.

  • Stayed: November 2012
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2  Thank akshaygrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded September 10, 2013

Dear Guest
Thank you for your patronage in our hotel. We pride ourselves with our room views and Level 18 dining venue views. Our breakfast buffet at Seasonal Tastes has never ceased to please our guests and your appreciation towards us is what motivates us to consistently deliver more and better. We do hope to have you back at our venues for further uplifting experiences.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

I have been for about one week in this hotel in Mumbai. The hotel was fantastic and also atmosphere. The staff was really kind and always available. The food of breakfast was verygood and offers a really wide choice. The rooms are big and clean. Only one negative aspect, compared to the city prices, restaurants, spa, internet, etc were really expensive.

  • Stayed: September 2013, traveled on business
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Thank antony1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded September 10, 2013

Dear Guest
Thank you for taking the time to share your experience with us. We are pleased to hear of that your recent stay with us uplifting. We would also like to assure you that your feedback has been well-received by our team. Although a five star property with significant pricing, we will ensure that we devise methods to allow everyone to enjoy our venue without worrying about the pricing. We hope you do return to us for a further elevated stay experience.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

I stayed at hotel for three nights and had a very remarkable experience there. The hotel staff is very much familier. The cleanlines of hotel and rooms are excellent. Rooms are too much spacious and the toilets are very well designed.

Room Tip: Best rooms are from 22 to 26 floor
  • Stayed: August 2013, traveled on business
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Thank rohitjainjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded September 10, 2013

Dear Guest
The Westin Mumbai Garden City takes pride in providing hospitality in remarkably high standards. Our associates are encouraged to make guests feel as welcome as they would in their comfort zone, ensuring that your every need is taken care of. We do hope to have you back with us for further renewing experiences at our venues.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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