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“Great business hotel”

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The Westin Mumbai Garden City
Ranked #4 of 461 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed November 17, 2012

I have travelled twice to this hotel and trust to return again next time in Mumbai.
The location is perhaps quite out of the city but the services and quality are excellent.
Very relaxing environment allows to really steam off after a day's work. Good outdoor swimming pool. Excellent restaurants.
A shopping centre is located right across the road.
Good soundproofing assure a good sleep.

  • Stayed: November 2012, traveled on business
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Thank Casey_Teckel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded November 19, 2012

Dear Guest
Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services, especially the steam and pool facilities at our Heavenly Spa on Level 4 as well as the dining experience at our eclectic venues. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,623 - 1,629 of 2,031 reviews

Reviewed November 14, 2012

I cannot praise the quality and standards at this hotel high enough. The whole hotel has a modern feel to it and the staff are the most attentive I have found in a long time. Im a seasoned business traveller and travel 2 weeks of every month so this shows how high the standards are at this hotel. The rooms are spacious and well equipped and the views from the higher floors is breath taking! The only criticism if I can put it that way is that in most hotels I have been to Internet access has been free but this is a very small niggle. All in all a great hotel a wonderful experience and I would highly recommend to anyone

  • Stayed: November 2012, traveled on business
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Thank Viren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded November 19, 2012

Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We truly value your feedback and shall surely share your kind words with the entire team. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need. We were delighted to hear that you enjoyed our facility and services, especially the comfort of the room as well as the breath taking views of the Sanjay Gandhi National Park. With regards to the internet facilities, we continue to monitor the services offered by our c0mpetitors to ensure we are aligned. We look forward to your return visit in the not too distant future.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2012 via mobile

this hotel has its own charm & carishma. Located on the arms of the western express highway, its strategically located!
The lobby, the reception is well-lit well-designed.
Exec Club Rooms on the higher floors gives the most spectacular view of the w.e.highway overlooking the city cumbustion.
The mid night buffet is well spread with the most exotic desserts. Though food & services are little expensive but
over all a great place to stay within this busy city yet away from the city.

  • Stayed: November 2012
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Thank Abhishek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded November 15, 2012

Dear Guest
Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the Executive Club Room as well as our lavish buffet spread at Seasonal Tastes. We look forward to your return visit!
Be well
Anuraag Bhatnagar
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

Earlier this hotel was very much humble to foreigners and Indians are being treated well but not at par, however, now the scenario has changed to certain extent.
Rooms, food (specially restaurants at 18th level) and other facilities are better. A little over-priced. Freebies/surprise gifts/discounts are nil or limited.
There must be an option for not to choose much advertised heavenly bed.
Pool area may need a re-look.

Room Tip: Go for Highway view if possible corner rooms, you will get larger space.
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  • Stayed: October 2012, traveled on business
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Thank sandipsroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded November 15, 2012

Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits.
Be well
Anuraag Bhatnagar
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I stayed at westin for 7 nights in sept nd oct 2012. I had an interconnecting room (2 rooms). The rooms are great, huge, modern with extremley comfy bed and sofas!!! The bathroom was huge too, not only the tub but shower too!!! Gorgeous, comfortable, welcoming rooms. My view was overlooking Mumbai, and the Oberoi Mall was below us. Outstanding service and hospitality by all the Westin staff. There is a mall basically accross the road, through a back secured gate. And only a short Tuk ride to Infinity and InOrbit Malls. The restuarants are great, with all staff being friendly and attentive always. The Heavenly Spa is awesome too... please do try the traditional indian Shirodhara massage... The massuesse was great!!! I will defintely be coming back to Westin on my next trip.

  • Stayed: October 2012, traveled with family
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Thank fefemou22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded November 15, 2012

Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. It was delightful to read that you enjoyed our services and particularly enjoyed the Shirodhara treatment at The Heavenly Spa . The guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Westin looks forward to welcoming you back for many more enriching moments.
Be well
Anuraag Bhatnagar
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

Sheer luxury close to home as I wanted to take a one day break from my routine.ideal for a romantic getaway with a huge room and walk in closet.A huge buffet comprising Chinese,Indian,continental and Thai foods in their rooftop restaurant completed the luxury.A great experience .A trip well enjoyed and remembered.For executives having work in the suburbs do check this out.

Room Tip: Ask for a room facing the Sanjay Gandhi national park...one of the city's green lungs!
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  • Stayed: July 2012, traveled as a couple
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Thank Sapna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded November 15, 2012

Dear Guest
We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our services and overall dining experience with the lavish buffet spread at Seasonal Tastes. Team Westin looks forward to welcoming you back for many more enriching moments.
Be well
Anuraag Bhatnagar
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

This is the 4th time I have stayed here in 2 years...wouldn't stay anywhere else - after a day of Chaos in Mumbai, as soon as you drive up through the security gates, all of the Chaos is forgotten.....the hotel is a slice of heaven, staff are very polite and nothing is too much.....pool is great as is the heavenly spa. food also perfect! internet is quite expensive but to be expected in nice hotels.....looking forward to the next stay!

Great range of food in the buffet too!

  • Stayed: October 2012, traveled on business
    • Value
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Thank PARG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded November 15, 2012

Dear Guest
Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future to continue to deliver the promise of leaving you feeling better than when you first arrived.
Be well
Anuraag Bhatnagar
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Mumbai Garden City

Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#4 Spa Hotel in Mumbai (Bombay)
#4 Luxury Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
Price Range: $146 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Official Description (provided by the hotel):
With close proximity to the International airport, business centers and shopping centers, Westin Mumbai Garden City offers you a perfect combination of comfort and convenience.Each of our 269 spacious guest rooms feature floor-to-ceiling windows that reveal the moving mural of Mumbai. ... more   less 
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)

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