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“Budget Hotel”
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #117 of 463 Hotels in Mumbai
Reviewed September 15, 2012

I stayed for 5 days in this hotel and over all experience was good. Just come out of Hotel and you can feel pleasure of Marine Drive, evening you can go for dinner and shopping at Colaba where you can find long list of popular restaurants. Staff is good and hotel is very neat and clean, rooms are good and spacious. All in all good hotel to stay in Heart of Mumbai.

  • Stayed: April 2012
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Thank Dipendra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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387 - 393 of 447 reviews

Reviewed August 23, 2012

Visited Mumbai 18-20 Aug 2012, with wife and 2.5 years old daughter. Wanted to explore South Mumbai, hence preferred hotel there, especially considering daughters nap timings. Read reviews about this hotel, some good, some OK, thought of trying it out.

Booked tickets online and got a 20% discount (No Refund), and I personally found the deal a real good bargain considering the location, hospitality and sevice offered.

Check-In was smooth. Had buffet in one of their restaurants, food and variety was good. In one of the reviews, the reviewer mentioned about poor crockery etc.fortunately didnt come across anything like that. Maybe they are following these review comments and improvising!

The breakfast had good variety, but there is a scope for improvement there, especially for South Indian menu, it didnt taste that great.

The service offered was quick and excellent. Had carried daughter specific food, which was cooked well as per wife's instructions through out our stay.

Rooms were cozy and comfortable. Unfortunately the revolving restaurant on roof top is non-operational. Wished could capture Queens Necklace from up there. Hope its up and running during our next visit there.

Overall a very good experience.

  • Stayed: August 2012, traveled with family
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Thank Shivraj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2012

Old world charm is great for a hotel that provides it. Old world charm in no way means worn out carpets, basic linen and ultra shoddy breakfast in hideous crockery. This hotel is way below acceptable standards.

The plus is the location but the rooms have no view; the bathrooms seem that they were made in1980 and then kept that way. Infact the staff also is overtly intrusive.

I had booked a double room but was still put into a room with single accommodation. When I asked for a change it was reluctantly made. Infact it got a lil more embarrassing when my colleague who was staying nearby came visiting. I was called and asked to submit his photo id since the assumption the reception made was that he was staying over!!!

The bell boy infact was the only member of the staff that was responsive and courteous.

  • Stayed: May 2012, traveled on business
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1  Thank archanavohra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajaz K, Manager at Ambassador Hotel, responded to this reviewResponded November 14, 2012

Dear Guest,

Thank You for choosing to stay with us at The Ambassador, on your recent visit to Mumbai.

While I am glad that you found hotel convenient, I am equally disappointed to know that you were not completely happy with your stay.

We are actually working on our Coffee shop area presentation also with the crockery so hopefully in your next visit, you will find the atmosphere more lively.

Regarding the visitor we have a policy of taking the ID irrespective of whether he is staying for 1 min or 1 night its only for the security of the guest.

I am really grateful for your comments as it helps us to improve our services.

I am really sorry to know that you expected more from us and we were unable to deliver. I really regret not asking you in details on your stay at departure.

Please accept my sincere apologies for the inconvenience caused.

Thank you once again and hope to see you soon.

Regards,
Vikram

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2012

perfect location in mumbai to absorb the essence and spirit of mumbai ...

located on the posh marine drive sea face ... the hotel is one of the oldest in bombay and has that old world charm about it ....

great sea facing rooms overlooking the queens necklace.... close to all major sightseeing in bombay ... gateway of india, chowpatty sea beach, prince of wales museum... etc...

theres a revolving restaurnat on top - average food - but worth experiencing if u havent been to one before ...

  • Stayed: April 2012, traveled on business
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Thank AbhishekG_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

I was staying t this hotel in January.
I flew into Mumbai late evening and was driven to the Ambassador hotel with the city all lit up.
I passed the Chatrapati Shivaji terminus ,it looked so good that i had to stop and take a picture which I have enclosed here.
The welcome at the lobby was warm,the lobby is small but has nice glass with art work of intertwining vines and flowers,with also the all alluring lotus.
The rooms are comfortable not classy,the linen was clean and crisp.I did get a goodnights rest.
next morning I realised the central location of this hotel and closeness to the sea,indeed nice.
Although not a classy place the location is ideal to move about in the city/

  • Stayed: January 2012, traveled on business
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1  Thank highstandards00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

The hotel is located at a 2 minute walk from churchgate station and marine drive.
The food was lovely as were the rooms.
The pearl of the orient serves wonderful eastern cuisine and gives a 360 view of the city as it revolves.

  • Stayed: April 2012, traveled as a couple
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1  Thank phototravel30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

I stayed at this Hotel for two nights. Nice location in Marine Drive.
Good restaurant service. Nicely accessible. Late evening one can walk in Marine Drive and relax in the lap os Arabian Sea. Tariff is quite within reach. Decent hotel

  • Stayed: November 2011, traveled on business
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Thank Srikumar52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Hotel

Address: Veer Nariman Road | Marine Drive Churchgate, Mumbai 400020, India
Location: India > Maharashtra > Mumbai > Marine Drive
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #117 of 463 Hotels in Mumbai
Price Range: $122 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
The Ambassador, iconic hotel is located on Marine Drive, Just 2-minute walk from Churchgate Railway Station and 1.5 km from Nariman Point, The Ambassador Mumbai offers rooms with shower facilities and bathtub. You can choose from Deluxe, Executive or Suite Rooms at Ambassador Mumbai, comes with air conditioning, LED TV and a writing desk. A tea/coffee maker, minibar facilities are provided. 24 hours Room service is available. Ambassador Mumbai’s Flavors coffee shop is open 24 hours and serves buffet breakfast. The Society offers fine dining of local and continental delights. Facilities at the hotel include a business centre and a tour desk. Currency exchange services are also available. The hotel also provides free parking. Located on Veer Nariman Road, Marine Drive Churchgate Mumbai. The Ambassador is 26 km away from Chathrapati Sivaji International Airport. Churchgate is a great choice for travelers interested in architecture, history and sightseeing. We speak your language! Ambassador Group Of Hotels - The Boutique Art Hotels in India Mumbai - Chennai - Aurangabad ... more   less 
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