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“Excellent choice near the airport”

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Holiday Inn Mumbai International Airport
Ranked #36 of 454 Hotels in Mumbai (Bombay)
New York City, New York
Level Contributor
110 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Excellent choice near the airport”
Reviewed July 13, 2010

We chose this hotel for its location: very close to the international airport. We were not disappointed. The airport pickup representatives were waiting for us and whisked us over to the hotel. Despite the late hour the check-in was smooth. The rooms were comfortable: perhaps lacking in individuality, but just what you would expect from a luxury airport hotel. The breakfast buffet had good Indian and non-Indian choices. We were refueled and ready to catch our next flight.

A warning: while I think this is a great choice of airport hotel I would not recommend it for someone wanting to see the city of Mumbai. It is too far out of town, and not necessarily in the most (or least) attractive spot. If you're sightseeing in Mumbai, pick something in town.

But if you want a place to sleep before, after, or between flights, this is a great choice.

  • Stayed May 2010, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank bombaybeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sucheta, Manager at Holiday Inn Mumbai International Airport, responded to this review, July 13, 2010
Thank you for your words of encouragement. Comments like this really do have a great impact on our team's commitment to impressing every guest. It is very much appreciated and valued.

Our North Mumbai location makes us the ideal choice for someone who is keen on absorbing some Bollywood in Film City or adventuring to the Sanjay Gandhi National Park or even shopping in one of the city's largest malls.

We look forward to welcoming you back to the Holiday Inn Mumbai International Airport, when next travelling to or passing through Mumbai.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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gurgaon
Level Contributor
4 reviews
4 hotel reviews
Reviewed July 11, 2010

I booked this hotel for my business visit in Mumbai. The reason for booking was to check the facilities of the hotel and I really found it as excellent. Quality of Food and service was beyond expectation. Break fast really enjoyable.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank twigaGurgaon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sucheta, Manager at Holiday Inn Mumbai International Airport, responded to this review, July 13, 2010
Thank you for leaving some great feedback on Trip Advisor. I am delighted to hear that you found our facility, service and food product outstanding . We look forward to exceeding your expectations again on your next visit.

Regards,
Harry Thaliwal
General Manager
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Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 4, 2010

Basic room amenities missing!

- no newspaper or magazines
- no evening housekeeping service (some rubbish explanation about this being a business hotel so no evening service)
- no complimentary drinking water
- cheap/tacky toiletries (good thing I tend to carry my own)
- no fruits/flowers in room

WHAT a horrible view.

Thank god for the four teabags.
-

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loneranger76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sucheta, Manager at Holiday Inn Mumbai International Airport, responded to this review, July 13, 2010
Thank you for taking the time to giving us some constructive feedback. We sincerely apologize for having failed to impress you during your recent stay with us. Newspapers, selected magazines and turn down services are available upon request. Every room is provided with two complimentary bottles of drinking water a day. Our toiletries provided are not unique to this hotel and are a global brand offering.

We would love to have you stay with us again.
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Indore
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2010

Location is not just right, slums and multi storeyed residences on two sides. No view from rooms.
Staff very fussy on changing rooms to smoking one. Asking for deposit over and above company bills for extras.
Delays in room service.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pbadindore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sucheta, Manager at Holiday Inn Mumbai International Airport, responded to this review, July 13, 2010
We always appreciate constructive feedback and make every effort to rectify any short comings, as it is in our interest to do so. We are sorry to hear that our location did not meet your expectations. Our location is strategically located to the International Airport and the proximity to the Commercial Parks in North Mumbai make us a preferable location. We understand that not everyone has the same preference for location.

There are no deposits required for any billing to company that undertakes to cover ALL expenses. Any other arrangements may attract a deposit.

We are disappointed that we did not handle your rooming preference and room service to your satisfaction. There are no excuses for these shortfalls. Rest assured, these are not our usual standards and we look forward to welcoming you back to the Holiday Inn Mumbai International Airport.
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Louisville, KY
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 29, 2010

Yes the hotel is new and its not ready in full throttle mode, yet everyone around is making great effort to make guests stay enjoyable. We stayed there in May 2010 (almost month and half after opening) and loved it very much that we added 2 more nights on the way back in June 2010.
The room was spacious, clean and bathroom was the best. Beds were very comfortable and the staff (Royce, Pallavi, Farhat) were just too good. They were friendly and prompt. Royce went out of his way to get me a pre-paid sim card for my cell phone.
There is not much to do around the area, however the hotel itself (interiors) were so comfortable that we did not have to start looking for anything after a long day outside. Thank you Mr. Thaliwal and the staff for making our stay memorable.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouisvilleRamadaGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sucheta, Manager at Holiday Inn Mumbai International Airport, responded to this review, July 13, 2010
Thank you for taking the time to review Holiday Inn Mumbai International Airport. I am very pleased to hear that you found our service at every contact point excellent. We certainly spend a lot of time training our team to extend a warm and friendly service so I am very pleased we have met your expectations. Rest assured, your praise has been shared with the team.
As for our location, I am sorry to hear you found it a little less exciting. Our proximity to the International Airport and Commercial Parks in North Mumbai make us a convenient location.

I look forward to welcoming you back to Holiday Inn Mumbai International Airport and thank you for taking the time to review the hotel.

Regards,
Harry Thaliwal
General Manager.
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mumbai
1 review
Reviewed June 28, 2010

service was very good and room were clean and all the facilities were easily available. loction is ok but once u enter the hotel premises then your mind will change. food was excellent

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pratikth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sucheta, Manager at Holiday Inn Mumbai International Airport, responded to this review, July 5, 2010
Thank you for your great comments. We are very glad to hear that your first experience at Holiday Inn Mumbai International Airport met with all of your expectations. It is always very pleasing to hear such positive feedback from our guests and that we have once again lived up to the high standard for which we are renown.
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Singapore
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 24, 2010

Convenient location near the airport. Room is clean, bed is comfortable. All the modern conveniences are there. Fitness centre is available on site although is in a strange location near the business centre.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indoboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sucheta, Manager at Holiday Inn Mumbai International Airport, responded to this review, July 5, 2010
Thank you for your positive comments. We are glad to hear that you had an enjoyable stay with us. Our proximity to the International Airport is certainly an added advantage. Our Fitness Center is in a temporary location and will be moved to Level 7 upon the completion of the floor. The final location is a purpose built area and will also house the Spa and locker facilities. We look forward to welcoming you back when you next visit Mumbai.
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Additional Information about Holiday Inn Mumbai International Airport

Property: Holiday Inn Mumbai International Airport
Address: Sakinaka Junction, Andheri Kurla Rd | Andheri East, Mumbai (Bombay) 400072, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#19 Family Hotel in Mumbai (Bombay)
#24 Romantic Hotel in Mumbai (Bombay)
#26 Business Hotel in Mumbai (Bombay)
#28 Spa Hotel in Mumbai (Bombay)
#30 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Mumbai International Airport 4*
Number of rooms: 245
Official Description (provided by the hotel):
Holiday Inn Mumbai International Airport is the first refreshed Holiday Inn in India. This 245 room hotel is located amidst North Mumbai’s commercial hub and is 1.2 kms from the International and 5 kms from the Domestic airports. Hotel facilities include a Rooftop infinity pool, Business Centre, an Executive Lounge, Gymnasium and Spa. For conference and banqueting facilities there is a grand Ballroom which accommodates 500 guests and 4 smaller meeting rooms equipped with superior technology. Sky Terrace is an open air roof top venue for that perfect evening gathering. On offer is a choice of dining options: Saptami - an all day dining restaurant featuring live counters, Saptami Express – offers fresh deli specialties, 72 – a chic lounge bar and 24 hour Room Service. ... more   less 
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Also Known As:
Holiday Inn Mumbai International Airport Hotel Mumbai (Bombay)

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