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Holiday Inn Mumbai International Airport
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Reviews (1,809)
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All reviewssaptami restaurantinternational airportihg membersakinaka junctionsaki naka metro stationinfinity poolbusiness tripexecutive roombreakfast buffetin room diningduty managerbusiness hotelroom servicerooms are spaciousspecial thanksf bpleasant stay
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Reviewed November 13, 2011

Me n my hubby are from bangalore working in Riyadh Saudhi Arabia Stayed in holiday inn from nov 3rd 2011 to nov 5th 2011 ,rooms are very noisy as it is located on a main road can always hear the noise of traffic , i felt the breakfast in buffet was horrible on quality wise , please ask the chef to learn south indian dishes if not please don't serve such horrible breakfast in buffet..is it that you fool the indian customers who want to have a delicious breakfast in buffet ,as the breakfast ordered in the room was quite good ...so we set a mark in our mind that when a breakfast can be so horrible ,the rest of our supper would be horrible too ,so didn't even attempt to have the rest of the meal in holiday inn .The rooms are tidy n clean , please add some more channels on ur tv ,Water served in buffet breakfast had germs in it ...so please always carry bottle water to stay fit ....holiday inn atleast check the quality and cleanliness when u serve food n water ,guys if u really want to have a very delicious dinner forget holiday inn visit Punjab Grill in Phoneix Mall.Stop the attitude of taking indian clients lightly and stop buttering your foreign clients as we too pay the same amount as they pay .

Room Tip: please select another hotel .
  • Stayed: November 2011, traveled with family
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2  Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarryThaliwal, Manager at Holiday Inn Mumbai International Airport, responded to this reviewResponded February 24, 2012

Please accept our sincere apologies as we were unable to make your stay a pleasant and comfortable one. Your comment on the quality of food has been shared with our chef. It is alarming to hear about the germs in the water served to you. The Chef and his hygiene team are investigating the matter in detail. Your patronage is extremely important to us. We hope you will allow us an opportunity to present The Holiday Inn in a better light and welcome you once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2011

Pros : Good hotel for a short duration of stay in Mumbai. Good and very friendly staff. Good and modern type rooms although they are a little small. Excellent breakfast and we enjoyed it though out our stay there.
Cons : Very poor location. Located in Saki Naka has nothing around it. Even shopping mallss are quite far away andd going by taxi thourhg the crowd is nightmare. The only solace is that it is quite near to the Airport.

Room Tip: You can choose any room, I am sure they are all alike and offers a good night sleep.
  • Stayed: June 2011, traveled on business
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Thank mfad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2011

I became a fan of the sumptuous breakfast buffet of the hotel. The staff is extremely well trained and courteous and just in a couple of days had made sure to memorize our breakfast preferences. It's got beautiful and spacious rooms. when we checked out of the 5 day stay, we were happy to find that they had waived one of our lunches and airport pick and drop charges by themselves!

I would have liked maybe a quieter cosier restaurant in the hotel, but the one across the lobby is also just about fine :)

  • Stayed: September 2011, traveled as a couple
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Thank Priyanka K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2011

We have organized seminar in Holiday Inn on 11th Oct, 2011 and also taken 4 rooms, their service was beyond expectation. Employees are ready to do everything possible to make event successful as well as room service was good.

  • Stayed: October 2011, traveled on business
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Thank AlokT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2011

Me & my family went on a trip to Goa & had to make a hault at Mumbai for some reason.
We stayed at the holiday inn International airport Mumbai & were mesmerized with the hospitality of the people.
The room, the food everything was just perfect !!!!
i would like to express my compliments to the team at the front desk for a wonderful reception.
We did realize how smooth & quick our check in & check out was. A word of appreciation to Mr Hitesh at the front office as he established an extremely professional image in front of us.
He was very courteous, polite & that cheerful smile made our day as we left the hotel.
If i rate the overall facility it is sure going to be a 10/10

One thing is for sure anytime i travel to Mumbai i know exactly the place i m going to stay.

  • Stayed: September 2011, traveled with family
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1  Thank Pournavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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