I always check into Novotel, during my visit to Mumbai because of the convenience of its location. The service could be mixed - staff attitude is very good. We had a five nights and two nights stay over the past fortnight and found the check-in was easy, as the front office staff knows us well. The irritating factor is that each time they want a scan of our passports plus OCI certificates, and having complained in the past, at last they seem to have improved the system.
The rooms were well furnished when the hotel initially opened but are looking dated now. The cable box, which was an after thought has been place on a poorly constructed wooden shelf spoiling the looks.
On each visits, the shower room got flooded and the water pressure can vary from extremed flow to just a trickle.
The management are staff are extremely helpful and the executive chef would make special effort to please the guests with their food needs.
- Official Description (provided by the hotel):
- Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more less
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- Also Known As:
- Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)