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“Excellent Location & Good Service!”

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Novotel Mumbai Juhu Beach
Ranked #73 of 454 Hotels in Mumbai (Bombay)
Kuala Lumpur, Malaysia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Location & Good Service!”
Reviewed September 6, 2013

I always check into Novotel, during my visit to Mumbai because of the convenience of its location. The service could be mixed - staff attitude is very good. We had a five nights and two nights stay over the past fortnight and found the check-in was easy, as the front office staff knows us well. The irritating factor is that each time they want a scan of our passports plus OCI certificates, and having complained in the past, at last they seem to have improved the system.

The rooms were well furnished when the hotel initially opened but are looking dated now. The cable box, which was an after thought has been place on a poorly constructed wooden shelf spoiling the looks.

On each visits, the shower room got flooded and the water pressure can vary from extremed flow to just a trickle.

The management are staff are extremely helpful and the executive chef would make special effort to please the guests with their food needs.

Room Tip: Upgrade to Club floor, if you are willing to pay extra and ask for pool facing room towards the sea.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nagnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, September 11, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

It is very encouraging for us to get feedback from our guest, which helps us to improve our service standards.

Novotel Mumbai Juhu Beach values your view & opinion and we thank you for sharing it with us. Your comments have been highlighted to the concerned departments and swift action will be taken towards maintenance.

Thank you for giving the credits to our Executive Chef Ranveer Brar and other staff as well.

We look forward to welcome you again at Novotel Mumbai Juhu Beach!

Warm Regards,
Amrita Gujral Sachdev,
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (473)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Mumbai
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 4, 2013

This hotels location is very good. Rooms are little old. But still comfortable. Food at the hotel is excellent. Open air bar at the ground floor is the best place in evenings. Many restaurant in the hotel but the best one is Sampan which has Chinese Cuisine. Beach may not be the cleanest one but is nice in evenings.

Room Tip: Take rooms facing pool.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshitMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, September 6, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

We thank you for recommending our hotel and for taking out time to share your experience with us.

Our team is delighted to know that you enjoyed our facilities & services, food and like the Chinese food served at Sampan- the Legendary Chinese restaurant , frequented by bollywood celebrities. Gadda Da Vida our chic sea lounge offers mesmerizing view of the Arabian sea and a wide-range of finest and exotic beverages.

We look forward to welcome you again at Novotel Mumbai Juhu Beach.

Warm Regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 4, 2013

i had attended a event of music launch of a famous singer. visited by many stars even big b. 4
the food was excellent. the guests renowned personalities in hotel.
the drinnks were exceptional. and rooms were just out of the box, I stilll miss the swimming pool.

Room Tip: pool view or beach view
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maheshjsonal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, September 6, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for visiting us and taking time out from your busy schedule to recommend us.

You are right in saying that, our location is truly idyllic with the gorgeous views of the sunset on the Arabian Sea and is just a stroll away from Juhu Beach and glitterati of Bollywood.

It gives us immense pleasure to know that you enjoyed your stay at Novotel Mumbai Juhu Beach.

We look forward to welcome you again.

Warm regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2013

stayed here with my wife for a week, I got the beach facing suite, the view from window was magnificient. Its located in quite relaxing location, cleaniness of the room is very good, excelent service and thier breakfast buffet is the best. Also there is small club in ground floor. If you like bit of partying

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Junaid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, September 6, 2013
Dear Guest,

We thank you for patronizing our hotel and for taking out time to share your experience with us.

Our team is delighted to know that you enjoyed our facilities & services and food, especially the breakfast buffet.

The gorgeous view of the Arabian Sea from our rooms is indeed spectacular and serene atmosphere is overwhelming.

We are delighted to hear that we met with all your expectations.

We look forward to welcome you again at Novotel Mumbai Juhu Beach.

Warm regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Jamaica
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 4, 2013

This Hotel has a good location at the beach , friendly staff and good food , Clean and nice rooms,
Lunch can easly be taken in the Italian restaurant , nice pizza and good wine..
The outdoor Bar with Sea view are a good place to relax in evenings , were they even have BBQ some evenings

Room Tip: ask for business class room and room with sea view
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rolf_engholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, September 6, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

We appreciate the time you have dedicated in providing this encouraging feedback.

As you rightly said, the view of the Arabian Sea from the rooms, pool and restaurants is enthralling, making it difficult for you to forget your experience for years to come.

We are really pleased to know that you were satisfied with the services and facilities and enjoyed the beverages and snacks at Gadda Da Vida our Chic Sea Lounge as well as liked the food and services offered at Olio- Italian Dining.

The gorgeous views of the Arabian Sea from our rooms and restaurants are indeed spectacular and serene atmosphere is overwhelming.

We look forward to welcome you again at Novotel Mumbai Juhu Beach.

Warm Regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

I stayed at Novotel during October 2012 when I attended a conference in Mumbai. Stayed for 3 nights in a spacious sea facing room. Nice over all experience, helpful and courteous staff, choice of restaurants serving good food.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drsam_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, September 3, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

We sincerely thank your for your feedback and recommending our Hotel.

We are delighted to know that you had a comfortable stay.

It gives us much joy in knowing that you liked the idyllic location of our hotel, which is just a stroll away from the beach and promises spectacular views of the Arabian Sea from most of the rooms and restaurants, the service extended by our staff and the food served in our restaurants.

We look forward to welcoming you again.

Warm regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Mumbai Juhu Beach

Property: Novotel Mumbai Juhu Beach
Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Mumbai (Bombay)
#41 Spa Hotel in Mumbai (Bombay)
#51 Luxury Hotel in Mumbai (Bombay)
#67 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Official Description (provided by the hotel):
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)

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