We ate at Falafel's in Colaba when we wanted a very quick meal at an early hour.
The place was quite empty, but they were in the midst of filling a large take-out order for a waiting family. The family saw our impatience with the lack of attention we were receiving from any of the several members of the prep staff behind the counter. The family let us make our order and have it filled before the staff finished preparing their order. We were most appreciative for their thoughtfulness.
Even so, our food was slow to arrive, but it was cooked to order and very hot. The falafel was quite good, but the pita was too tough. The hummus was not memorable.
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