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Reviewed 4 weeks ago

Needless to say, a great property to stay in, with superb services and facilities that Taj Hotels are known for. The check in was warm and smooth . The staff and the services - all were outstanding. The housekeeping team took extra efforts to bundle and strap our cables, leave a cleaning cloth for our sunglasses - impressive.
The breakfast can get crowded on weekends .
The only grouse is that it took too much time for the valet to deliver the car from the parking lot
An excellent choice to stay in South Mumbai

Date of stay: April 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank rsn9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019

This is the most amazing hotel I have ever stayed in. From start to finish it was perfection. Staff - all staff go the extra mile - they want guests to feel special. Amazing food and the room had everything exactly where you would want it. From check in to check out we were in a little Taj bubble. You have to experience to believe the perfection.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank clarefw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 16, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019

Fantastic check-in, room was immaculate. bathroom and amenities great. swimming pool is a gorgeous area. nice lobby with beautiful floral. breakfast was scrumptious and service in the restaurant was first class. check-out was easy. great value for money. booked direct on the hotel website.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank ajshantiratnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 16, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019

Our first time in India We stayed in the Taj Mahal Tower and on a high sea view facing room. The hotel is fantastic the staff work so pleasantly to make your stay pleasant.Although extra choose a high floor sea facing. The view of the Gateway of India is spectacular. Also a bit quieter but Mumbai is definitel not a quiet city

Room tip: High up Sea Facing Its worth the extra cost
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank Allan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 16, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2019 via mobile

An excellent hotel! We had a room with sea view. So Arabic Sea and The Gateway of India were just in front of the hotel. The services are great, the pool also! The hotel is in Colaba, the old town of Mumbai.

Date of stay: April 2019
Trip type: Traveled with friends
Thank LoredanaF97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 7, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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