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All reviews tower rooms are golden dragon masala kraft heritage tour sea lounge shamiana restaurant india gate sea view jiva spa the main hotel palace lounge high floor old wing memorable experience high tea excellent stay amazing service
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Reviewed April 15, 2019

Fantastic check-in, room was immaculate. bathroom and amenities great. swimming pool is a gorgeous area. nice lobby with beautiful floral. breakfast was scrumptious and service in the restaurant was first class. check-out was easy. great value for money. booked direct on the hotel website.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank ajshantiratnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 16, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019

Our first time in India We stayed in the Taj Mahal Tower and on a high sea view facing room. The hotel is fantastic the staff work so pleasantly to make your stay pleasant.Although extra choose a high floor sea facing. The view of the Gateway of India is spectacular. Also a bit quieter but Mumbai is definitel not a quiet city

Room tip: High up Sea Facing Its worth the extra cost
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank Allan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 16, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2019 via mobile

An excellent hotel! We had a room with sea view. So Arabic Sea and The Gateway of India were just in front of the hotel. The services are great, the pool also! The hotel is in Colaba, the old town of Mumbai.

Date of stay: April 2019
Trip type: Traveled with friends
Thank LoredanaF97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 7, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2019

location was fantastic. taj is always first choice. great experience. food was awesome. hospitality was also excellent.my advice everyone should once try taj mahal palace mumbai.taj always give there best to their customers

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank Niraj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded April 4, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small touches that we had created and we really appreciate your comments regarding our associates who show sincere care in providing a memorable experience for our guests.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2019

Amazing is the only way I can begin this review! This is perfection - or as close to perfect as one can expect! This is a place to feel pampered with class and style.

We ended a 5-week trip through India and Sri Lanka in Mumbai, and we were fortunate to stay 3 nights in the Taj Mahal Tower and Palace Hotel. It was our 30th anniversary and we were staying in the Tower and were upgraded to a suite - I couldn’t have asked for a lovelier gift, and we were treated royally from the moment we entered the hotel till the time we left. In fact, every question I had about our upcoming visit prior to our stay was responded to quickly and respectfully.

The view from the suite, overlooking the Gateway of India and the Arabian Sea, was magical , especially in the early morning as the sun was rising. We enjoyed the many extras that came with the suite, including the opportunity to have breakfast in the lovely Sea Lounge and tea in the Palace Lounge. The rooms were comfortable and great to return to after a long day of touring. The bed was also very comfy. The sitting room had a small couch, TV, chair, & desk - I often wished I could just remain in the hotel to soak up the lovely ambience!

The small touches are what made the stay extra special. Upon arrival, we found a small cake, with “Happy anniversary” and a bowl of fruit provided. Flowers spelled out a welcome, and our bed was filled with balloons, surrounding a pillow with “Happy Anniversary”. Amenities are top notch.

The pool and the area surrounding it are gorgeous- another place to spend a warm afternoon.

The staff are second to none. Everyone was warm and welcoming - my husband and I especially enjoyed a conversation we had with one of the waiters in the Palace Lounge while we were having tea. A small problem with our air conditioning in our room was quickly resolved with a phone call to the front desk, who immediately sent engineering to our room.

We also enjoyed a hotel tour of some of its luxury and historical aspects, such as the first airline counter (the owner started the first airline), and hearing about and seeing photos of the many famous people who stayed in the hotel over the years, including the presidential suite.

All in all, it was a wonderful stay in a remarkable and historic hotel.

Room tip: Sea view room is best
Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank paulesue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTheTajMahalPalace, General Manager at Taj Mahal Tower, Mumbai, responded to this reviewResponded March 28, 2019

Dear Guest,

Greetings from The Taj Mahal Tower, Mumbai.

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at The Taj.

It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small touches that we had created and we really appreciate your comments regarding our associates who show sincere care in providing a memorable experience for our guests.

We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

With best regards,

Taljinder Singh
Area Director - Mumbai Hotels &
General Manager -The Taj Mahal Palace


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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