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“DISGUSTING HOTEL”
Review of Bawa Regency

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Bawa Regency
Ranked #110 of 465 Hotels in Mumbai
Reviewed October 10, 2013

Stayed there 2 weeks back. It is a disgusting hotel. Rooms had damp, bed sheets were not changed. Found hair under the duvet. Bedside table had wet stains that had not been cleaned by house keeping. NEVER EVER STAY THERE!

Room Tip: Avoid this hotel at all costs.
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  • Stayed: September 2013, traveled on business
    • Value
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1  Thank JayeshAsharPune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BawaGroupOfHotels, General Manager at Bawa Regency, responded to this reviewResponded October 17, 2013

Dear Guest,

Thank you for posting your review and comments on Trip Advisor.

We apologize for the inconvenience caused & ensure improvement in the services.
Regards
Gurinder Kaur
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (123)
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86 - 92 of 123 reviews

Reviewed September 30, 2013

It's a good place to stay for a short visit. Centrally located and close to the market. Rooms are old but clean and spaced out. Three of us could fit comfortably in one room. Good food and quick service. The staff is efficient and friendly. The bedding and blankets were very comfortable and important for a good night's sleep. Overall feedback: Recommended place.

  • Stayed: September 2013, traveled with family
    • Value
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Review collected in partnership with Cleartrip
Thank Sayali K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BawaGroupOfHotels, General Manager at Bawa Regency, responded to this reviewResponded October 17, 2013

Dear Guest,
Thank You for posting your review on Trip Advisor.
We are glad you enjoyed your stay in Hotel Bawa Regency and look forward to have you with us in the future.

Thank You once Again.

Regards
Gurinder Kaur
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

So while this hotel has a severe problem of thousand of flies on the corridor during evening, it really creates lot of frustration. You switch on the light and you see lots of flies.

The location is good which is near Dadar Station but the food is quite unimpressive. I believe it is the location which helps them command a premium. Otherwise, its not worth it.

Room Tip: Confirm whether the room will be infected with flies in the evening or not before you take a room in...
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  • Stayed: March 2013, traveled on business
    • Value
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Thank ashishberlia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BawaGroupOfHotels, General Manager at Bawa Regency, responded to this reviewResponded October 17, 2013

Dear guest
Thank you for reviewing your stay at Hotel Bawa Regency
I wish to personally apologies for the difficulties and inconveniences that you experienced with us. Please rest assured that your feedback has been promptly addressed.
I wish to assure you that we continue to work hard to deliver the exemplary service expected of Bawa Group of hotels. I look forward to personally welcoming you on your next visit to Mumbai.

Regards,
Gurnider Kaur
General Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

Equally bad proportionate to the pricing of the rooms. Room has unwashed/stinky carpets from ages no bathroom accessory is in place. Rooms was not even cleaned/hygienic before handed over to the customer. Housekeeping Staff was non responsive, too much delay in responding to the queries. Food is highly priced seeing the quality of the rooms no one can dare to call for the food at that price.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank AYS123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BawaGroupOfHotels, General Manager at Bawa Regency, responded to this reviewResponded October 17, 2013

Dear guest
Thank you for reviewing your stay at Hotel Bawa Regency
I wish to personally apologies for the difficulties and inconveniences that you experienced with us. Please rest assured that your feedback has been promptly addressed.

I wish to assure you that we continue to work hard to deliver the exemplary service expected of Bawa Group of hotels. I look forward to personally welcoming you on your next visit to Mumbai.

Regards,
Gurnider Kaur
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

Visited Mumbai in 2nd week of June and landed up in Bawa Regency on a friend's recommendation. Stayed in the hotel for 5 days and I must thank my friend & hotel both for such a hassle free , pleasant stay , most important - within budget (in mumbai , you can not ask for more)

PROS
Location : 10/10 : walking distance from Dadar station , don't have to worry about transportation : cabs outside hotel / bus stand & local train walking

Property : not very big , but well maintained . Welcoming/smiling faces on reception. Small cozy lobby with a little bakery counter

Rooms : I didn't expect such spacious room in a Mumbai hotel at the price i paid.Small sofa unit , clean bathroom , clean linen & towels , basic toiletries , geyser ,window a/c , wardrobe with electronic safe & tv

Helpful & smiling staffs -prompt room service, not expecting tips , reception is always helpful

CONS
Expensive food (menu card has good variety but very expensive) , but have many options nearby.
There is no buffet, breakfast served in room - with limited choice , but was fine.
No restaurant in hotel , though they have room service and food was quite OK

Over-all in a budget of around 3K , I give this hotel a 7.5/10 in its category

  • Stayed: June 2013, traveled with family
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Thank ALOK_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BawaGroupOfHotels, General Manager at Bawa Regency, responded to this reviewResponded July 25, 2013

Dear Guest
Thank you for posting your review. It is good to know that you were comfortable in our guest room and were over all happy with Bawa regency It was a pleasure having you with us and we look forward to welcoming you back soon at
Regards
Gurinder kaur ( Corp General Manger )

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

Hotel is very good staff hospitalities excellent food is very good locationexcellent for mass transportation and shoppaing market is nearby
room size is sufficiant big.i would like to rebbok this hotel during next trip to Mumbai.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Cleartrip
Thank Vasantrai B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BawaGroupOfHotels, General Manager at Bawa Regency, responded to this reviewResponded July 25, 2013

Dear Guest
Thank you for posting your review. It is good to know that you were comfortable in our guest room
It was a pleasure having you with us and we look forward to welcoming you back soon at
Regards
Gurinder kaur ( Corp General Manger )

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Good place to stay in with budget tariff. Nicely renovated entrance with elegant look from outside. Comfortably designed like "IN HOUSE BEDROOM" giving a bit of heritage look inside.
Bedding is fantastic giving a cool sleep feeling completely relaxed in the morning. Need to walk a bit from Dadar railway station but manageable offsetting the hospitality.
Value for Money. Would like to come again.

  • Stayed: April 2013, traveled on business
    • Value
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    • Service
Thank samshah3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BawaGroupOfHotels, Front Office Manager at Bawa Regency, responded to this reviewResponded July 25, 2013

Dear Guest
Thank you for posting your review. It is good to know that you were comfortable in our guest room and were over all happy with Bawa regency It was a pleasure having you with us and we look forward to welcoming you back soon at
Regards
Gurinder kaur ( Corp General Manger )

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bawa Regency

Address: Gokul Das Pasta Road | Behind Chitra Cinema, Dadar East, Mumbai 400014, India
Location: India > Maharashtra > Mumbai
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
#36 Best Value Hotel in Mumbai
Price Range: $57 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bawa Regency 2*
Number of rooms: 30
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Also Known As:
Bawa Regency Hotel Mumbai (Bombay)

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