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“Shady Despicable Health Hazard!” 1 of 5 bubbles
Review of Hotel Imperial Palace 1

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Hotel Imperial Palace 1
Ranked #225 of 367 Mumbai (Bombay) B&B and Inns
Manama, Bahrain
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Shady Despicable Health Hazard!”
1 of 5 bubbles Reviewed July 24, 2012

The WORST hotel experience in my entire life! Through the night people checked in and out for stays of 2 to 4 hours !!! Tiny dirty rooms, Filthy cutlery & crockery, cigarette burnt blankets, torn sheets and the MOST AWFUL toilets ever. FILTHY, DIRTY and a complete RIP OFF!!!!!!

Room Tip: This hotel is to be AVOIDED at all cost!
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  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank GTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

Traveler rating
    1
    8
    8
    9
    35
See reviews for
10
5
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28
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
Doha, Qatar
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 458 helpful votes
1 of 5 bubbles Reviewed December 18, 2011

We had our company function here. POOR service we have got. Welcome drink was served afetr 2 hours. for serving strater to more than 200 people there were only, repeating only 2 waiters were there. No, one is intersted to assist you. Food was like hell, you will feel you have been paid to eat . chicken and fish was tasting like 2-3 day old. they are calling it 5 star, but you will not find anyone to offer you glass of water from their staff. no salt, or pepper bottles on table. 2-3 salt bottle was used for 20 tables. if you have salt bottle on your table, everyone will come and ask for that, and will disturbed you. poor cleanliness. worst of worst is location. it is very difficuilt find mode of transport to reach at hotel, more difficuilt to find to go out of hotel. DONT GET ATTRACTED BY LOOKS AND WEBSITE OF HOTEL. IT IS NOT EVEN 2 STAR...

  • Stayed December 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
11 Thank waveszoom11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mumbai (Bombay) hotels

Arenas de San Pedro, Spain
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed December 8, 2011

We stayed here for a couple of nights with family recently. What a horrid horrid place! The jacuzzi would not work. Brown water out of the tap when I tried to fill the bath tub. Hair floating. Broken mirror. Non-existent room service. No AC works. BAD BAD BAD quality of food. They were not bothered about replenishing the breakfast items (at 9 in the morning). No toaster to toast the bread. Thick, fat greasy and undercooked rotis/naan. Terrible non-veg food. Overpriced taxis to everywhere. Bell boy "forgot" one piece of luggage near the lobby entrance!!!@!!@!
Can someone sack the hotel manager/ the F&B manager?

Room Tip: Try the next door royal palms hotel
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  • Stayed November 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Amelie9626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed November 24, 2011

I came to the Imperial hotel for business attending an exhibition in Mumbai. The booking has been done by our local agent through a booking agency and we pay 110 euro per night. We an our colleagues booked 10 rooms. The hotel is unbelievably badly mantained and the condition of the rooms is ugly. When I arrived I noticed my room has not been done. Room service is unexistent and the overall quality is less than poor. I would recommend this filthy hotel to my worst enemy. Simply DISGUSTING. Dirt and poorly manteined. Breakfast is absolutely awful and definitely miserable. I found hair in my cup of tea and therefore I decided to stop having breakfast there. I was forced to stay in Mumbai 5 days and, thanks to this absurd hotel, I will have an ugly souvenir of Mubai. Despite of several attempts I was not able to have a stable Wi fi connection. Absolutely awful. Never come here. I am passing all the information to our company legal office in order to at least recover the money they stole us. Despite of several promises received from the hotel manager they did not do anything to make our stay better. Disgusting is the right definition. This hotel is a shame for a beautiful country as India.

  • Stayed November 2011
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Tomillo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 19, 2011

My worst ever night spent in a hotel. Their ACs do not work. Rooms are bad and smelly and the sytaffis bad. Don't get affected by the ambience you'll regret staying there. Ghostly.I would never recommend ittoany one

  • Stayed October 2011, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank AnuDelhi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed September 24, 2011

overall experience was very poor. The hotel was not clean and had a lot of noise. Poor quality food and overall ambience was poor. One of the worst stays ever. Room size was small and pretty unclean. I would recommend finding something better. this is the last time I would stay here.

  • Stayed May 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank nanman441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 26, 2011

Hotel Imperial Palace situated right in Andheri at a good location is a best value of Money for your stay.
The best thing about this hotel is the care they do for the guests and their attention to cleanliness and making customer happy.
Ver spacious lobby and nice rooms makes your stay good both inside and outside the room.
Rooms are good enough to be there and room service is really quick and good. Near to airport makes it more approachable.

  • Stayed May 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank parvjain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Imperial Palace 1

Property: Hotel Imperial Palace 1
Address: 45 Telly Park Road | Andheri East, Mumbai (Bombay) 400069, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #225 of 367 B&Bs / Inns in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Imperial Palace 1 2*
Number of rooms: 26
Official Description (provided by the hotel):
Free airport pick-up and drop, free wifi, well appointed luxury AC rooms & deluxe rooms, multi cuisine restaurant & bar. All credit cards accepted, rent a car with chauffeur, travel assistance, 24 hour room service, same day laundry service. ... more   less 

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