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“Excellent hotel !!”
Review of Tunga Regale

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Tunga Regale
Ranked #52 of 453 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed May 18, 2013 via mobile

Hotel is excellent with a great location and staff. Having two great restaurants - out of which Tao serves awesome Asian food with very friendly staff. Rooms are good with modern decor
. Approx 20 minutes from airport if there's no traffic

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MonicaBhasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KetanAmin, Front Office Manager at Tunga Regale, responded to this reviewResponded May 22, 2013

Dear Guest,

Warm Greetings from The Regale by Tunga !!

Thank you for taking the time to review us on Trip Advisor and for posting your generous feedback.

We do appreciate hearing from you, as your comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

We thank you for your kind words of appreciation. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of service to our valued guests.

We value your association with us and look forward to your continued patronage.

Warm Regards,
Ketan Amin
Manager - Front Office
The Regale by Tunga
Andheri, Mumbai, INDIA
Email: ketanamin@tungahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (385)
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320 - 326 of 385 reviews

Reviewed April 25, 2013

The food here is the attraction - real value for money and very tasty- specially the fish items.

But rooms are small - corridors are narrow. They claim it 4*, but is it? They don'y even have place for cars to enter .
I would come here again ( in fact already gone in Apr 2013) for food - yes in the resturant.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
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2  Thank sikharesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KetanAmin, Front Office Manager at Tunga Regale, responded to this reviewResponded May 23, 2013

Dear Guest,

Warm Greetings from The Regale by Tunga, Mumbai!!!

Thank you very much for posting your reviews about your experience at The Regale by Tunga, Mumbai.

We thank you for your feedback on the services that disappointed you. Let me assure you that greater care will be taken in the future.

The hotel room and corridors size what we have for our hotel is the standard size as per the classification for a Four Star hotel but we are really sorry for the inconvenience caused to you for the same during your stay with us.

Please do let me know when you are planning to return to our hotel so that I can advise you on rooms and I will be happy to assist you. Your feedback is appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guest.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Thank you,
Warm Regards,
Ketan Amin
Manager - Front Office
The Regale by Tunga
Andheri, Mumbai, INDIA
Email: ketanamin@tungahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

I stayed at this hoel only one night, but I enjoyed very much. A good hotel with a very good service. Maybe not the best, giving its location, for visiting the city, but a very good for business meetings. Also the facilities were excellent.

  • Stayed: May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank ferrouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KetanAmin, Front Office Manager at Tunga Regale, responded to this reviewResponded April 12, 2013

Dear Guest,

Warm Greetings from The Regale by Tunga !!

Thank you for choosing The Regale by Tunga for your stay in Mumbai and for taking the time for posting your review and rating our hotel.

We are delighted to know that you had a pleasant stay with us. Your review encourages us further to offer the very best in world-class hospitality.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Ketan Amin
Manager - Front Office
The Regale by Tunga
Andheri, Mumbai.
Email: ketanamin@tungahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

Recently I happened to stay there for a night. Room has all the facilities but you do not have adequate space to move or welcome your guests. Service is terrible. It took more than 40 mins to get 1 tea sachet in the morning 6.30, the front desk number was mentioned 3 on telephone, which was wrong. The front desk person was not courteous enough, did not get a bellboy, had to carry luggage on own to the lobby. It was a disappointing experience staying in this hotel.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
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    • Service
2  Thank abhijit0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KetanAmin, Front Office Manager at Tunga Regale, responded to this reviewResponded March 16, 2013

Dear Guest,

Warm Greetings from The Regale by Tunga !!

Thank you for thoughtfully sharing your feedback. We have noted your observations on your experience with great concern. It is evident that we did not measure up. May I offer our sincere apologies for the inconvenience caused.

Your review has been taken up with the concerned head of the departments to ensure corrective steps are implemented at the earliest. We are also addressing the issues highlighted with the Head of Training.

Request you to treat this incident in isolation and give us another opportunity to serve you at The Regale by Tunga.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Ketan Amin
Manager - Front Office
The Regale by Tunga
Andheri, Mumbai.
Email: ketanamin@tungahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

We stayed for two nights and had a very early flight on the second day. We were upgraded to a very interesting, circular room with a clean, modern bathroom. The front of house staff were young, efficient and very helpful indeed and the breakfast was good. However the noise from the disco was awful on both nights - and especially bad on the second night as we had to be up at three o'clock to catch our flight. If you stay here ask for a room away from the entertainment. The hotel provides a free pick up and drop of service to both airports and is only about 15 mins away from both. There isn't much to see in the area but if up take a tuc tuc it's only about 80 rupees to juhu beach etc. (Nearly all the tuc tucs have meters) If we needed to change planes in Mumbai again we would be more than happy to stay here. (in a different room)

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
1  Thank mrandmrsteacake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KetanAmin, Front Office Manager at Tunga Regale, responded to this reviewResponded March 16, 2013

Dear Guest,

Warm Greetings from The Regale by Tunga !!

Thank you for choosing The Regale by Tunga for your stay in Mumbai and for taking the time for posting your review and rating our hotel.

We do appreciate hearing from you, as your valuable comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

I thank you for your kind words of appreciation. Your words of appreciation will go a long way to motivate the entire Team Regale who continue to deliver high level of service to our valued guests.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Ketan Amin
Manager - Front Office
The Regale by Tunga
Andheri, Mumbai.
Email: ketanamin@tungahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

I stayed for 3 nights from 31st Jan till 3rd Feb. I would say it is a real swanky hotel.Excellent wood work and very efficient staff....I would rate their check in and check out procedure as best in the industry....I have never had a situation wherein check in is done in less than 1 minute and likewise check out too in less than1 min only....


Break fast has good range...

Room Tip: All rooms are really swanky......
See more room tips
  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank traveller4mdelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KetanAmin, Front Office Manager at Tunga Regale, responded to this reviewResponded February 26, 2013

Dear Guest,

Warm Greetings from The Regale by Tunga, Mumbai!!!

We thank you for choosing The Regale by Tunga, Mumbai as your preferred hotel in Mumbai and our endeavor is to provide all our guests a memorable experience with a fusion of hospitality and entertainment.

We are pleased to know that you had a memorable experience, the entire team feels encouraged by your kind words of appreciation.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you The Regale by Tunga in the near future.

Warm Regards,
Ketan Amin
Manager Front Office
The Regale by Tunga
Andheri, Mumbai, INDIA
Email: ketanamin@tungahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

I visited Zerza Restobar on Valentines Day with my spouse. They had a lovely set up at Zerza, a poolside venue with a candle light dinner setting. Few couples, soft music, good seating and perfect ambience. They have a variety of food options on the menu. The portions are small yet tasty. Their rates are affordable. Their staff is very friendly and always smiling. We enjoyed our dinner and thought that it was the perfect atmostphere to catch up on chatting and laughing over a romantic candle light dinner.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank pereiragaynelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KetanAmin, Front Office Manager at Tunga Regale, responded to this reviewResponded February 26, 2013

Dear Guest,

Warm Greetings from The Regale by Tunga!!

Tank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from you, as your comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

We value your association with us and look forward to your continued patronage.

Warm Regards,
Ketan Amin
Manager - Front Office
The Regale by Tunga
Andheri, Mumbai, INDIA
Email: ketanamin@tungahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tunga Regale

Address: 31 Central Road, Mumbai (Bombay) 400093, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#29 Romantic Hotel in Mumbai (Bombay)
#31 Best Value Hotel in Mumbai (Bombay)
#38 Family Hotel in Mumbai (Bombay)
#42 Luxury Hotel in Mumbai (Bombay)
#49 Business Hotel in Mumbai (Bombay)
Price Range: $59 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tunga Regale 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Tunga Regale Hotel Mumbai (Bombay)

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