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“Very clean and very friendly staff!”

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Keys Select Hotel Nestor
Ranked #59 of 465 Hotels in Mumbai
Reviewed January 31, 2012

We stayed her for two weeks in January 2012. The room was huge and clean. The staff was super friendly - the reception, cleaning, restaurant, room service - all of them! They went the extra mile to accommodate us. They have a car for hire if necessary too. We received a complimentary newspaper daily along with a complimentary buffet breakfast in their restaurant which was good and had quite a few choices - definitely not basic. The only issue was not having enough hot water. If we didn't shower by 10 am, we didn't have hot water. That was a disappointment when wanting to shower or freshen up in the evening. We were told it was due to some construction going on next to the hotel. With that in mind, we would still stay here again as the positives outweigh that one negative.

  • Stayed: January 2012, traveled as a couple
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Thank LynnM1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEYSNESTOR, Manager at Keys Select Hotel Nestor, responded to this reviewResponded February 3, 2012

Dear Guest,

Greetings from Keys Nestor Mumbai!!!

Thank you very much for posting your views about your experience with the TripAdvisor community.

All of us are delighted to know that you have had an enjoyable and a comfortable stay with us. Your mention of our service makes us feel proud, which will encourage us further to achieve greater heights.

We apologize for the hot water issue and assure you that we are working towards resolving it.

We eagerly await for your return and hope to be your preferred hotel in Mumbai.

Thank you,

Warm Regards,

Saket More
Accommodation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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495 - 501 of 536 reviews

Reviewed January 28, 2012

The hotel was in a business district which if your getting picked up for trips isn't a problem.

Positive
- Lovely rooms
- Clean with TV and Air Con
- Friendly Staff
- Good food and good value esp the evening buffet for 400 rupees
- Spacious Hotel

Not so good
- No alcohol served
- Bit remote
- Taxi's struggled to find it even airport ones
- No free Wifi

  • Stayed: January 2012, traveled with friends
    • Value
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Thank UkPeteD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEYSNESTOR, Manager at Keys Select Hotel Nestor, responded to this reviewResponded February 3, 2012

Dear Mr Pete,

Greetings from Keys Nestor Mumbai!!!

We thank you for your valuable feedback posted on Trip Advisor and are thrilled that your stay at the Nestor was a comfortable one.

We are glad to inform you that we are coming up with Liquor licence in the coming months and will have a Bar at the Unit. We will be putting Directional signages to solve difficulty taxis face in finding the hotel. Wi Fi has been complimentary for all the residential guests W.E.F February 2012.

We look forward to welcoming you at Nestor.

Warm Regards,

Saket More
Accommodation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2012

Stayed here for two nights at the end of my holiday. The room was a good size and really clean.Breakfast was good and we also got some food from room service which very nice and you got loads for your money. The hotel staff were very freindly, gave us great advice and organised taxis etc. Only downside was the hot water in the shower wasnt very reliable.

  • Stayed: January 2012, traveled as a couple
    • Value
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Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEYSNESTOR, Manager at Keys Select Hotel Nestor, responded to this reviewResponded February 3, 2012

Dear Mr Andrew,

Greetings from Keys Nestor Mumbai!!!

Thank you for choosing Nestor for your stay in Mumbai and Many thanks for your valuable feedback posted on Trip Advisor.

We are glad that you liked the hotel and services. We apologize for the hot water issue and assure you that we are working towards resolving it.

We look forward to welcoming you at Keys Nestor.

Warm Regards,
Saket More.
Accommodation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2012

i stayed here for 2 nights on an official visit to mumbai . the location particularly served great for me as my office was just 5 mins walking distance form the hotel. otherwise the hotel is rather not in city centre type.

Hotel was good, clean and comfy. the room was spacious and bathroom was clean . Food was decent too. the staffs were cordial. would prefer to stay here more due to its proximity to my head office.

  • Stayed: December 2011, traveled on business
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Thank tuhinaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEYSNESTOR, Manager at Keys Select Hotel Nestor, responded to this reviewResponded January 6, 2012

DEAR MS TUHINA,

Greetings from Keys Nestor Mumbai!!!

We thank you for your valuable feedback and are thrilled that your stay at the Nestor was a
comfortable one.

Feedback posted by you on Tripadvisor has been shared with the team.

We look forward to welcoming you back at Keys Nestor.

Warm Regards,

Saket More
Accommodation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2011

I booked a night at this hotel. I thoughtI was getting a bargain; I was wrong. First off, the hotel failed to pick me up from the airport, and after a long flight, I had to queue and pay for a prepaid taxi. The room provided was okay in terms in cleanliness, although the bathroom smelled foul and all the noise from outside could be heard inside the room. The breakfast has limited choices, but generally okay. When I settled my bill, I asked to be charged in INR. The receptionist assured me so, until I saw the actual charge and that showed that I was charged in USD using a very bad exchange rate. Lastly, the hotel would not even help me hail a taxi when I was leaving the following day. I left very disappointed with this hotel.

  • Stayed: December 2011, traveled solo
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Thank CPCook3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEYSNESTOR, Manager at Keys Select Hotel Nestor, responded to this reviewResponded August 29, 2012

Dear Guest,

Greetings from Keys Nestor Mumbai!!!

Thank you for posting your comments on Trip Advisor.

We apologize for the inconvenience faced by you and guarantee to resolve issues faced by you on your next visit.

We request for an opportunity to serve you in the near future.

Warm Regards,
Saket More
Accommodation Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2011

Located in Andheri, the hotel is very near to Airport. Though in peak hours it would take around 30 minutes to reach to Andheri station.
I stayed in this hotel for 3 nights. Hotel service was awesome. Rooms were very neat and spacious. I arrived around 3 hours early than my reservation time, but staff was very co-operative. Based on the location of the hotel, it is a slightly overpriced.

The hotel had a very decent breakfast buffet and room service was also good.

One can find all daily needs items nearby the hotel itself.

All in all, it was a very nice experience with this hotel and would love to stay again.

  • Stayed: November 2011, traveled as a couple
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3  Thank ashisharya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEYSNESTOR, Manager at Keys Select Hotel Nestor, responded to this reviewResponded December 20, 2011

Dear Mr Ashish,

Greetings from Keys Nestor Mumbai!!!

Thank you for using Keys Nestor for your stay in Mumbai

We are glad that you had a very nice experience at Nestor. The team is committed to quality service and will go beyond their call of duty to make every stay memorable.

We do hope that you have the occasion to visit us again in the not too distant future.

Warm Regards,
Saket More
Accommodation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2011

Good and helpful staff. Spacious and clean room. Good breakfast - the spread was good and tasty.

We checked in late in the night and were given good directions by the hotel reception. The prepaid charges from the airport to the hotel is about Rs 140/-

Flagging a cab from the hotel is a little difficult as we found out the next morning - there weren't too many cabs. Either you will have to take an auto to the nearest cab stand or call a call taxi well in advance.

But for this - it was a nice experience.

Location of the hotel is well suited for transit close to the airport or if your work in Mumbai is primarily around Andheri, Seepz, BKCC etc.

Room Tip: The road to the hotel is a little bad, but the hotel is worth it.
See more room tips
  • Stayed: December 2011, traveled on business
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Thank Bhraman_Priya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KEYSNESTOR, Manager at Keys Select Hotel Nestor, responded to this reviewResponded December 14, 2011

Dear Ms Priya,

Greetings from Keys Nestor Mumbai!!!

We thank you for staying at Keys Nestor and are glad that your experience at the hotel was a good one.

Feedback posted by you has been shared with the staff and respective department heads. Feedback like yours motivate us to provide the best of services to our esteemed clients at all times.

We look forward to welcoming you back at Keys Nestor.

Warm Regards,
Saket More
Accommodation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Select Hotel Nestor

Address: Makhwana Rd, Off Military Rd | Marol, Andheri, Mumbai 400059, India
Location: India > Maharashtra > Mumbai
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #59 of 465 Hotels in Mumbai
Price Range: $69 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Keys Select Hotel Nestor 3*
Number of rooms: 131
Official Description (provided by the hotel):
Keys Hotel Nestor is a hotel with 131 Spacious Rooms, ideally located at Andheri East, 2 kms from Mumbai International Airport. The Keys Cafe - the all day dining restaurant offers a choice of Indian and International Cuisine with an option of buffet and a la carte, 24/7 business center facilities makes it convenient to do business and conference rooms can accommodate from 10 to 80 people for a conference in theater style ... more   less 
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