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“My first experience of India”
Review of Hotel Royal Castle

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Hotel Royal Castle
Ranked #139 of 456 Hotels in Mumbai (Bombay)
Reviewed February 20, 2014

I was very pleasantly surprised by the quality of a budget hotel. We had a very spacious and clean room which was kept cleaned on a daily basis. The service was excellent and there was 24 hours service. Although the hotel had no restaurant they did provide breakfast if you wished so amd at a very reasonable rate. They would also get other meals for you at a little local restaurant and i was always done with a smile. Anyone wanting a budget hotel could not go past this one. There is only one remark that I would like to make and that is meant not as destructive but constructive. The bathroom although spacious and very clean had mo separate space for the shower and consequently the floor was totally wet. At times this could be dangerous and it would be a good idea if a handrail could be installed to make it safer specially fo older people of which I am one. But that is the only critiscism I havre and it is meant to be constructive.

  • Stayed: February 2014, traveled as a couple
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Thank jeannemaher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded February 23, 2016

Dear Jeanne Maher,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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83 - 89 of 197 reviews

Reviewed February 16, 2014

The hotel personnel are rude and not at all co-operative. Moreover, to go the toilet you need to pass through a kitchen and they would stare at your partner. Stinking room with no window and none of the basic amenities.

Room Tip: Avoid in any condition
See more room tips
  • Stayed: January 2014, traveled as a couple
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2  Thank SammerHyderabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

we stayed 2 days in this hotel, have great location, the staff help us in everything... mumbai is big so u need to have information and they give us...the bathroom was clean and new and our bed was confortable with clean clothes .
i can say is great hotel for stay in mumbai....

  • Stayed: January 2014, traveled as a couple
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1  Thank florentbonf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded February 23, 2016

Dear Guest,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

This place is the worst place i have ever visited . The rooms Have no windows . No water supply. The room service is pathetic and the staff is uncooperative . Make my trip( website ) made a mistake to add the additional guest( second guest ) in the reservation . These guys would ask for 1000 rupees more( without giving bill ) to let my partner stay. .The Hotel was in a building which was being repaired and looked in poor condition . It took lot of time for me to search this place . There no parking facility in vicinity.

  • Stayed: August 2013, traveled as a couple
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3  Thank healeronevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

I stayed there for one night with my family in Nov '13 and can say that this is a good hotel at this price in Mumbai. It is located close to Mumbai CST, Marine Drive & Siddhi Vinayak Temple. All these places are within 6-7 kms radius and can be reached easily. For food, there is a restaurant named Shiv Sagar (if I remember correctly) which is 100 metres away and serves good food. Overall this is a good place to stay in case you are visiting South Mumbai.

  • Stayed: November 2013, traveled with family
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Thank Hunk_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded February 25, 2016

Dear Guest,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

a very nice location, staff is friendly and very helpfull.. a real pleasure to stay at this hotel, the room is very clean and comfortable. Taxi's and buses just at the door step. and near from many restaurants. i recommend it .

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank davy2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded February 25, 2016

Dear Guest,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

Great location, clean comfortable rooms, friendly attentive staff..Hotel is close to many restaurents that aren't cheap though but still well priced compared to other parts of mumbai. Plenty of Taxis around also rp200 just about anywhere in Mumbai from here.

  • Stayed: November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DPC007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded February 25, 2016

Dear Guest,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Castle

Address: 76, August kranti Marg, Gowalia Tank | Off kemps corner, Next to Cumballa Hill Hospital., Mumbai (Bombay) 400 036, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Room Service Airport Transportation
Hotel Style:
Ranked #139 of 456 Hotels in Mumbai (Bombay)
Price Range: $39 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Royal Castle 2*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Royal Castle is a contemporary, budget, family run hotel. It has over 25 years of experience in the hospitality industry with "Clean and Value for money accommodation with extremely personalized services" as our motto. This hotel is suitable for both a short or for along term stay and is fashioned as the fusion of the modern facilities with a family atmosphere. Hotel Royal Castle is ideally situated in the posh residential/business district of kemps corner in south Mumbai. The hotels strategic location in close proximity to tourist destinations including historical temples and mosques, shopping malls, railway stations, consulates etc. is most favorable to our guests. The hotel is at 10 minutes drive from Mumbai central Station and 15 minutes drive from C.S.T Station. The local Grant Road Railway Station is only 5 minutes walking distance from the hotel. From the International airport it is a 45 minutes drive to the hotel. Sea Beach 0.5 to 1km Shopping malls/Multiplex 1 to 2kms Historical Temples and mosques 1 to 2kms Consulates 0.5 to 2kms Famous Eateries/Pubs/Restaurants 0.5 to 1km Situated In the posh Locality of South Mumbai: China Garden 0.5km Costa coffee 0.5km Domino's Pizza 0.5 km McDonald 1km Indian Restaurant 0km Indian Fast Food 0km. ... more   less 
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