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“Fine Boutique hotel”
Review of Waterstones Hotel

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Waterstones Hotel
Ranked #35 of 453 Hotels in Mumbai (Bombay)
Reviewed September 24, 2011

I stayed here for a month as I was shifting from Bangalore to Mumbai as my company has a contract with this hotel. One the striking features of the hotel is the design of the rooms. There are different themes for different floors of the hotel - my fav being the fire theme. We changed rooms 2 times since we were staying long and used to get bored after a week or so.
The breakfast spread is decent but the food is pricey with limited options. However there are some options in Saki Naka (Mainland China, Pop Tates) which we used to frequent. Very helpful staff and good place to stay for business trips.

Room Tip: Go for the Fire Room
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  • Stayed: July 2011, traveled on business
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3  Thank Prashanth_Ram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 - 522 of 592 reviews

Reviewed August 21, 2011

This is one of the best hotels in Mumbai near the International Airport. It has rooms on five levels according to Five different themes (check their website for more details). The moment you enter the room, you will fall in love with it. Not the usual kind of rooms that you find everywhere else. The lighting in the room is awesome. The services and the food served in the hotel is very good as well. The time we ever had in any hotel across India so far!

Room Tip: Choose according to your nature!
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  • Stayed: June 2011, traveled on business
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2  Thank Neelaksh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2011

After a day's hard work, The Gordon House Suites is the kind of place you want to go back to. The themes and the decor never cease to fascinate. There's so much attention to detail in every room and it's all so tastefully done. None of the typical hotel-esque carpeting and panelling. Truly the room's all you need for company! The food is excellent as well. The only hassle is that it's tucked away in a little lane but then if you're not looking for anything more than a relaxing evening, this is the place to be.

  • Stayed: October 2010, traveled on business
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2  Thank travelolust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2011

The hotel is trying to be designer boutique, if you have been to real boutique hotels in the world you will be able to spot the difference, done on the cheap and a bit rough around the edges. Great service although over attentive. Food is truly terrible, low quality ingredients, badly put together by inexperienced chefs and staff The spa is a true oasis from the noise of the city, very much the only reason to go this hotel. It is a shame as this could have been world class but it simply is acceptable if you are judging beyond Mumbai standards

  • Stayed: April 2011
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5  Thank Xaviermios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2011

I was hoping this hotel would meet the expectations that the photos on the website met, and I was pleasantly surprised. The hotel is aiming for a vibe similar to the W Hotels and is very contemporary where the reception checks you in with Macbook Pro computers and everything is white laminate, but in a good way. The rooms looked like they could either be excellent or quirky and I was happy to find that they were even better than what the photos on the website portray. Lots of great little details, a great room service menu and amazing bed linens made for an awesome stay. I would definitely stay here again.

  • Stayed: November 2010, traveled solo
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1  Thank karc0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2011

Have stayed at this hotel by chance during my business visit, when my office booked me here during recent Mumbai trip. The hotel is very conveneitnly located, very close to International Airport and around 20 minutes drives from Domestic Airport. Great place to unwind after a hectic schedule or long flight. The rooms are uniquely designed, with each floor having a different theme. I stayed in boutique themed room. The rooms are very uniquely designed, spacious and good & tastefully done. The bed was very comfortable. The staff were very courteous and always available for any service. The toileteries, tea/coffee facility in the room is the best as per your choice. The food in the room service was excellent - I tried Paneer Masala and it was one of the best I have tasted. The options for breakfast were varied. A sore point, the internet broadband facility is chargeable and rates are quite steep. Would like to stay in the hotel again when I visit this hotel, specially if I have an early morning flight to catch out of Mumbai. The tariff was quite reasonable (Rs7500/- plus taxes), which also included pick-up from the Airport !!

  • Stayed: July 2011, traveled on business
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2  Thank ansh9899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2011

This is one of the best value for money hotels in Andheri, Mumbai near International Airport. The rooms are natural theme based & are very stylishly attractive. The food in Flower Pot is good & the hotel staff is very friendly, they are very efficient and urgent while dealing with problems of their customers. I needed some urgent printouts & my laptop internet connection was not working. Hotel reception executive got a hard Drive to take files from my folder & got the printouts from the business center without any charges. Meanwhile he called his IT staff who then spent almost 30 mins to fix my laptop. The hotel is beautiful and very clean. They also have a great video & audio library which is available at your room doorstep when called. All these amazing facilities come at a price of only 5000Rs/night (company negotiated price). The only issue with this is that they don't have their won swimming pool & gym. For that you have to go to Water Stones area which is again in the same compound. Overall its a nice place to stay in mumbai.

  • Stayed: June 2011, traveled on business
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2  Thank gchatur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterstones Hotel

Address: | Mumbai International Airport, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Mumbai (Bombay)
#29 Spa Hotel in Mumbai (Bombay)
#31 Business Hotel in Mumbai (Bombay)
#45 Family Hotel in Mumbai (Bombay)
Price Range: $93 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waterstones Hotel 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 
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Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai

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