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“a real gem!”
4 of 5 bubbles Review of Waterstones Hotel

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Waterstones Hotel
Ranked #50 of 444 Hotels in Mumbai (Bombay)
London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“a real gem!”
4 of 5 bubbles Reviewed April 27, 2011

This hotel is great if you need to stay near the air£ort. The Waterstones Club next door is fantastic with huge £ools, a lovely cafe and nice treatments. Our children loved it!!! The suite was a really good size and nicely a££ointed and quite reasonable. The food was also very nice and reasonably £riced. The staff were wonderful and looked after us very well. The air£ort £ick u£ and dro£ off was also very good with great staff.

  • Stayed March 2011, traveled with family
    • Value
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Helpful?
Thank splash2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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517 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 14, 2011

i liked this place a lot, though i found the rooms though stylish a bit too sterile
staff was excellent and very polite, this is the key thing that will keep me coming back here,
breakfast was just ok

Room Tip: probably see the rooms as there are different typs
See more room tips
  • Stayed October 2010
    • Value
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    • Sleep Quality
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Helpful?
Thank sanyuktapv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 8, 2011

We stayed here while passing through the nearby international and domestic airports. Included in the price is a luxury car service which takes you to and from either terminal. Other than the proximity to the airport, there is nothing else around, so you have to hire a taxi to take you into the city. The rooms feature an attractive modern design with accents in bright colors. All the rooms face an open courtyard with a reflecting pool around the edge. The pool's edge was quite dirty in places; covered in dust and bird droppings. Not something you would expect at hotel of this price category, especially since the standards of cleanliness were otherwise quite high. There is a beautiful pool and health club available to guests, unfortunately you have to pay extra. For a hotel that costs this much, I would expect the room rate to be inclusive of the use of the pool. The same goes for the internet; while other hotels costing half as much provided free internet access, the Gordon Suites again chose to charge extra. A word of warning: check your invoices: we were charged a higher room rate than on the booking confirmation we received from them a few months earlier. Overall a nice hotel, but not quite up to the standards suggested by its price class.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
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Helpful?
Thank viztyger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 25, 2011

Hello Friends, I have been to Gordon Suites after my bad experience with Sahara 3 Star, its a nice hotel , all the rooms are theme based. Each floor constitute a theme. I have been reinforest theme rooms , it has got a feel of woods,the room is comfortable & is very much afordable compared to Hotels of its class. There is a club which you get entry when you stay in the hotel , it has got a lovely swimming pool, restaurant & Gym. I would advice for leisure & business travellers to try.

  • Stayed October 2010, traveled on business
    • Value
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Helpful?
Thank sandeep4227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed March 18, 2011

I travel to Mumbai quite often and have stayed in Gordon House (near International Airport) for 3-4 times during my business trips.

The first thing which attracts me about Gordon House is that each of the five floors has a separate theme based on the five elements of universe. I would definitely recommend to try Water and Fire themes.

The rooms are very cozy with a distinctive touch to the bathrooms. The service is good and the food served is quite nice. In terms of guest service, I was once upgraded because the normal room was not available. Do try the club house, the swimming pool is one of the largest I have seen in hotels in India.

However, if you would like to have a feeling of hotel stay then Gordon house is not the place. Guests are not allowed after 10 PM and your name is checked in the register before you can enter from the main gate. Also the hotel is situated bit off the main road, and the road leading to the hotel is in a poor condition.

Overall, a nice option to stay.

  • Stayed August 2010, traveled on business
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Helpful?
Thank ohrisaurabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhopal, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 5, 2011

I am a regular visitor to Gordon House suites in mumbai as my company has a business tie up with them. This is a good value for money in the deal that we have with them.

Overall, staff is very polite, full of courtsey. Rooms are excellent with different themes (sand / hills / beach etc).

Only one watchout - confirm your booking twice. I got my booking confirmed once, but due to one of staff's mistake - could not get room when i reached there. Also, on food - not many options for vegetarian.

  • Stayed July 2010, traveled on business
    • Value
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Helpful?
1 Thank kumargoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 8, 2011

We did alot of home work on getting a good hotel in mumbai and it paid off . The gordon house is a really great find good food at very good prices and staff that are very attentive The waterstones club next to the hotel is first class and has an old colonial feel with all modern and up to date facilities( fantastic 50 mtr poo)l.Theres not a lot around in the way of bars and retaurants but its just nice to relax in this oasis and get out of the city madness definatly go back

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
1 Thank oscarsnest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterstones Hotel

Property: Waterstones Hotel
Address: | Mumbai International Airport, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Mumbai (Bombay)
#34 Spa Hotel in Mumbai (Bombay)
#41 Luxury Hotel in Mumbai (Bombay)
#45 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Waterstones Hotel 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 
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Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai

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