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“A suite with a difference” 3 of 5 bubbles
Review of Waterstones Hotel

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Waterstones Hotel
Ranked #57 of 441 Hotels in Mumbai (Bombay)
Singapore, Singapore
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A suite with a difference”
3 of 5 bubbles Reviewed March 18, 2011

I travel to Mumbai quite often and have stayed in Gordon House (near International Airport) for 3-4 times during my business trips.

The first thing which attracts me about Gordon House is that each of the five floors has a separate theme based on the five elements of universe. I would definitely recommend to try Water and Fire themes.

The rooms are very cozy with a distinctive touch to the bathrooms. The service is good and the food served is quite nice. In terms of guest service, I was once upgraded because the normal room was not available. Do try the club house, the swimming pool is one of the largest I have seen in hotels in India.

However, if you would like to have a feeling of hotel stay then Gordon house is not the place. Guests are not allowed after 10 PM and your name is checked in the register before you can enter from the main gate. Also the hotel is situated bit off the main road, and the road leading to the hotel is in a poor condition.

Overall, a nice option to stay.

  • Stayed August 2010, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ohrisaurabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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507 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Bhopal, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 5, 2011

I am a regular visitor to Gordon House suites in mumbai as my company has a business tie up with them. This is a good value for money in the deal that we have with them.

Overall, staff is very polite, full of courtsey. Rooms are excellent with different themes (sand / hills / beach etc).

Only one watchout - confirm your booking twice. I got my booking confirmed once, but due to one of staff's mistake - could not get room when i reached there. Also, on food - not many options for vegetarian.

  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank kumargoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 8, 2011

We did alot of home work on getting a good hotel in mumbai and it paid off . The gordon house is a really great find good food at very good prices and staff that are very attentive The waterstones club next to the hotel is first class and has an old colonial feel with all modern and up to date facilities( fantastic 50 mtr poo)l.Theres not a lot around in the way of bars and retaurants but its just nice to relax in this oasis and get out of the city madness definatly go back

  • Stayed January 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank oscarsnest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankt Polten, Austria
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed January 12, 2011

Unfortunately I could only stay one night at this wonderful hotel. It´s very modern. Staff is very flexible. I had to check out at 5am and could have breakfast served to my room at no extra charge. The stationay (letter envelopes, paper for letters etc.) with hotel logo on it had also my name printed on it! Amazing hotel!

Stayed November 2010, traveled on business
Helpful?
1 Thank Bernoulli77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coimbatore
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed December 8, 2010

A very nice boutique hotel. The rooms are excellent and the food is good. It has a neighbouring spa and club which can be used. The service and staff are very friendly and helpful. Rooms have different themes, which are unique.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank chetanbg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont USA
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 4, 2010

Planned to stay for 2 nights and extended our stay to 6 nights! The service, the hotel, luxurious rooms and amenities (including adjacent and spectacular Waterstone Spa) provide ample reason to stay near the airport in Andheri East, Mumbai. As a business hotel, Gordon House Suites is superb~ all one's business needs are met. Gordon House Suites is one of the finest accomodations in all of India.
One completely forgets the intensity of Mumbai (the traffic in particular) when within the spaciousness of the hotel and it's grounds. Check out the Indonesian Restaurant in the Spa. (There is an additional fee for use of the Spa. Find time to use it. It's world-class)

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BidiJazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 21, 2010

I have never seen this kind of themes and décor of any hotel ,near to airport pick-up and drop facility each floor with different themes in had stayed on the floor which had forest theme. nice bar excellent staff but the restaurant is a bit small but its fine if you are a transit guest i would love to stay on all the floors each time i vist

  • Stayed November 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ajayd07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterstones Hotel

Property: Waterstones Hotel
Address: | Mumbai International Airport, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Mumbai (Bombay)
#34 Spa Hotel in Mumbai (Bombay)
#43 Luxury Hotel in Mumbai (Bombay)
#45 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Waterstones Hotel 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 
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Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai

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