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“Business Hotel well kept”

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Trident, Bandra Kurla, Mumbai
Ranked #10 of 463 Hotels in Mumbai
Certificate of Excellence
Reviewed December 1, 2013

The Trident in Bandra Kurla is a good business hotel in the office district. At the reception the staff is polite and prompt. The room is no so big but comfortable and very clean and in any case is suitable for stay just for business. The lobby is small and is very difficult just wait for people You need to meet or just for waiting. There are three restaurants and the O22 offer a very good breakfast in the morning with a good selection of Indian food as dosa, puri vagi and more all is very fresh and just prepared

  • Stayed: November 2013, traveled on business
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Thank fabm52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded December 2, 2013

Dear Trip Advisor Member,

Thank you for taking the time to post your review about your experience at Trident, Bandra Kurla, Mumbai.

Being located in the upcoming commercial district of Mumbai we cater excessively to corporate clients and hence endeavour to provide them a work friendly environment and facilities. We are glad to know that you had a comfortable relaxing stay with us and enjoyed the food here.

Your compliments for the breakfast buffet at O22, our all day dining restaurant have been accepted with delight by the kitchen team.

We look forward to being at your service not only for your business needs but also for your leisure travels in future.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,337 - 2,343 of 2,921 reviews

Reviewed November 29, 2013

Trident BKC is good hotel and has easy access to BKC offices. Food, Spa Gym and Rooms are very good but Internet is F... expensive. Therefore pl buy a 3G connection if you plan to stay for long time.

If you stay for more than five days, do not forget to get complementary 60 minutes massage.

Room Tip: Food, Spa Gym and Rooms are very good but Internet is F... expensive. Therefore pl buy a 3G connecti...
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  • Stayed: November 2013, traveled on business
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Thank gnudeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded December 1, 2013

Dear Trip Advisor Member,

We appreciate receiving your feedback on Trip Advisor after your recent stay at Trident, Bandra Kurla, Mumbai.

I’m happy to know that you enjoyed the hotel and its services.

I regret to note that you found our internet charges to be very expensive. The price we charge currently is in line with most hotels in the city and across our hotels. However, I will keep your feedback on record for when we next review the pricing structure. Nevertheless, we do have special rates and packages which are inclusive of internet services. In fact, we specifically have a package tailor-made for corporate guests called the ‘Business Travel Plus Package’ which includes internet, breakfast and an airport-to-hotel transfer at a very reasonable price.

Alternatively, all our Premier Room rates are inclusive of internet. Please do not hesitate to contact Sameer Singh, our Rooms Division Manager, at sameer.singh@tridenthotels.com to make your future reservations.

We do look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai

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Reviewed November 28, 2013

The location is very good closer to the business districts, Bandra Kurla complex and the domestic airport. The service is good , but the food is quite ordinary. It is a good property for business travellers, if you are looking for vacation or spend some leisure time, there are other better options available.

  • Stayed: November 2013, traveled with friends
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Thank Kamleish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded December 1, 2013

Dear Trip Advisor Member,

Thank you for taking the time to post your review on Trip Advisor.

Being a business hotel, we seek to provide our guests a work and leisure friendly environment.

We are located in the new emerging financial district of Mumbai and are situated at a distance from the hustle and bustle of downtown Mumbai, yet there are places nearby where you can go to wind down. Please contact the concierge on your next visit who will be glad to assist you in the matter.

I do regret to note that you did not have a satisfactory dining experience with us. The kitchen team has been briefed and is eager to exceed your expectations on your next visit.

We look forward to being at your service not only for your business needs but also for your leisure travels in future.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013 via mobile

Not being connected to any international chain means no loyalty rewards. Not a big issue but if you're a frequent traveller, you should consider the Sofitel (next door). Trident service is fantastic, pool is great. Spa is good (although very busy so book ahead). Gym is good and the location is perfect if your business is in bkc. This is a very 'local' hotel and this comes through in the cuisine at the buffet (mostly Indian) and the lunch time corporate crowd. A very small percentage of westerners. If that's not your thing, the Sofitel next door or grand hyatt (15 minutes away) are better options. The Sofitel has a cool bar, better pool and equally good spa. I stayed at both the Trident and Sofitel. All in all a great experience at the Trident but nothing to bring me back relative to other options.

  • Stayed: November 2013
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Thank ST911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded December 1, 2013

Dear Trip Advisor Member,

Thank you for taking the time to post your review about your experience at our hotel on Trip Advisor.

It is our endeavour to ensure that every guest leaves our hotel as an ambassador of Trident, Bandra Kurla, Mumbai. In your case, we seem to have failed to do so.

Please accept my apologies that we could not live up to your expectations of an awesome hotel experience. I have made a note of your comment about our buffet spread at O22, our all day dining restaurant. I would like to inform you that we do offer a mix of world cuisine which is not just restricted to Indian food. On your next visit, our Executive Chef, Rohit Gambhir would be glad to meet with you to further understand and cater to your requirements.

I would request you to write to me directly at GeneralManager.BandraKurla@TridentHotels.com so that I can better understand your comments and then take appropriate action to address them, as needed.

I do hope you will give us another opportunity to better exceed your expectations on your next visit to Mumbai.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai

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Reviewed November 25, 2013 via mobile

Every time I come to Mumbai, I make a point to stay at the Trident.

Simply put, the customer service is unbeatable. The staff is very attentive and in many cases can anticipate your needs. Whether you need a bag to carry some things around town or whether you need some turmeric tea to soothe a cold, the staff is ready to help.

The hotel is also new and the rooms are very high-tech. You won't regret staying here.

Stayed: November 2013, traveled on business
Thank globetrotter108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded November 26, 2013

Dear Trip Advisor Member,

Thank you for taking the time to post your review about your experience at Trident, Bandra Kurla, Mumbai.

We are delighted to read that you found all aspects of your stay from check-in till check-out not just satisfactory but also memorable. The team at the hotel is glad to learn that they could cater to your requirements.

It will always be our aim to be your desired hotel in Mumbai.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

As you get into the entrance hall, you are welcomed by a fountain whose water runs all around the perimeter of the hall, and by some modern sculptures depicting sitting human figures; a grand piano,, played in the evening, is making a good ambiance to the area.
In the reception you are welcomed by the staff, and in my case, although in my reservation I had indicated as 15,30 the time of arrival, it was already 5 in the afternoon but there were no rooms available. So they upgraded me to a better room in the round sections of the building.

The room is very spacious, with a full work desk in the corner, the full bathroom divided by a glass wall , with nice toiletries provided.

Breakfast was a complete experience, with a variety of food ranging from cooked items, an array of pastries to choose from, various continental cheeses, breads, yogurts........

Sleep quality was excellent and service is impeccable, the staff is trying its best to help you in any manner possible, with extreme courtesy.

The hotel has a full spa service too, including a beautiful outdoor pool, that I did not have the time to try out as i was pressed by business meetings.

I would really recommend this structure to both business and tourist guests , as the position of the hotel is in an area close to the main attractions and to the big corporate office buildings.

Room Tip: Try to stay in the rooms located in the round sections of the hotel, as they are larger.....
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  • Stayed: November 2013, traveled on business
    • Value
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Thank sevalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded November 26, 2013

Dear Trip Advisor Member,

Thank you for recommending Trident, Bandra Kurla, Mumbai to Trip Advisor members after your recent stay with us.

We greatly appreciate knowing we could contribute positively to your hotel experience and are glad to know you parted with fond memories.

Your compliments for our product and services have been accepted with genuine delight and gratitude by the team at the hotel.

We hope to continue being your business and leisure destination.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2013

Was here for a conference and have stayed several times before.

As always, the Hotel is well laid out and combined with the Oberoi service standards, Trident BKC is a very good combination of hotel, value and service.

The base rooms done have a decent study table which is a bit odd considering it is priorly a business hotel The rooms at the 2 conners of the hotel however are simply fantastic.

For a trip will lots of work to get done - these rooms were ideal indeed.

Construction in the neighbourhood will go on for another 3 to 4 years at least going by Bombay standards - but the hotel itself is a lovely Oasis in the area and custom made for hosting conferences.

Great job team Trident BKC - keep up the great service standards.

Room Tip: if you need a work area, you will need to upgrade to their next level of rooms !!
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  • Stayed: November 2013, traveled on business
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1  Thank Frankview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this reviewResponded November 26, 2013

Dear Trip Advisor Member,

We appreciate your continued patronage and recommendation of Trident, Bandra Kurla Mumbai through Trip Advisor.

The team at the hotel is delighted to learn of your satisfaction with our hotel, value and services. Your words of praise are a great source of motivation for us.

We hope to continue being your oasis in “Maximum City”

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Bandra Kurla, Mumbai

Address: C-56, G Block | Bandra Kurla Complex, Mumbai 400051, India
Phone Number:
Location: India > Maharashtra > Mumbai > Bandra Kurla Complex
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Mumbai
#10 Luxury Hotel in Mumbai
#21 Business Hotel in Mumbai
#21 Family Hotel in Mumbai
#28 Romantic Hotel in Mumbai
Price Range: $125 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trident, Bandra Kurla, Mumbai 5*
Number of rooms: 436
Official Description (provided by the hotel):
Trident, Bandra Kurla is an elegant sanctuary located in the heart of the financial and commercial district of North Mumbai.It is in close proximity to leading financial institutions as well as pharmaceutical and information technology companies within the Bandra Kurla Complex.The hotel offers 436 well appointed guest rooms with a host of facilities for business and leisure. Trident, Bandra Kurla is an ISO 22000:2005 certified hotel. ... more   less 
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Also Known As:
Trident, Bandra Kurla, Mumbai Hotel Mumbai (Bombay)

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