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“Not bad” 4 of 5 bubbles
Review of The Oriental Residency

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The Oriental Residency
Ranked #60 of 441 Hotels in Mumbai (Bombay)
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not bad”
4 of 5 bubbles Reviewed February 27, 2010

Staff are helpful and the wireless is on usage basis meaning if you take the 24 hours package, you can log out when not using and log in again to last for a week.

Stayed January 2010, traveled on business
Helpful?
Thank JesperG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 reviews from our community

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    14
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Istanbul
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 8, 2010

If you come to Mumbai for fair at Bandra Kurla Complex or if you want to be close to international airport,this is a perfect choice.The room is very clean.Service is good.Hotel Staff is very friendly and the most of it,wonderful internet connection facility for only 300 rps for 24 hours.I recommend Oriental Residency hotel to everyone.

  • Stayed February 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CengizIstanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agra
2 reviews
3 of 5 bubbles Reviewed January 12, 2010

Wondering why this title? Well, thats my experience... contrasts like the salt and pepper hair....
The rooms, bathrooms and lift services were excellent....
Bookings were in a mess..... The airport pickup... well a Innova was there to take me to the hotel, but arriving at 11.30 PM on a delayed flight, I had to wait for almost 45 minutes for the car to arrive.... For the airport drop the car was on time....
Buffet breakfast was nothing exciting... same menu for three days..... The say wifi internet acces.... but the charge Rs 300 for it!
The location is, however, excellent... just 5 minutes walk from Linking Road and a 10 minutes walk to Khar station....

  • Stayed January 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Teacher6996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed December 11, 2009

We stayed in Oriental residency for 1 night in Dec - location of the hotel was okay, quite close to the airport, but far from city centre (about 50 minutes taxi drive to gate of india). The hotel looks really nice on the web, but the room is quite basic and small. Service was not too bad, but staff had significant issues in speaking and understanding english language. Restaurant is not cosy or relaxing at all, more canteen-style. Good thing is of course the complimentary airport pickup and drop-off. However i personally would not go there again, to me it was disappointing.

  • Stayed December 2009, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Lexifan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Almaty
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed December 7, 2009

Location was good, and the room was cozy and comfortable. A hairdryer was provided upon request. WI-Fi was fast and worked well but cost 20 Euro a day and you had to get a different access key every 24 hours. Staff was courteous and helpful until checkout. Every member of our group of 15 people had some type of unexpected charge on their bill at checkout, even those, like me, that had checked the bill a couple of days before checkout to eliminate surprises. There were two extra charges on my bill. One was for a half day for late checkout because the person at reception agreed to and noted my request for late checkout when I checked in, but neglected to tell me they would charge for it until checking out! The second was a service charge that was not mentioned in the email confirmation. I noticed it when i checked the bill earlier and since I had printed out my confirmation and showed the price was quoted as "NETT" the service charge was removed from my bill but not for the entire group. Would recommend with alarming warning that you may have to pay more than you budgeted for this hotel.

  • Stayed November 2009
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Bella_Al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gandhidham, Gujarat
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 4, 2009

Hotel is very conveniently located as it is close to air port and Bandra Kurla Complex. Their pick up and drop facility is an added advantage. I stay in the hotel during most of my official visit to Mumbai as my Head office is in BKC. Walking distance from SV Road so shoping is no problems. Excellent food and cool ambiance to relax after work.

  • Stayed April 2009, traveled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lulu1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 27, 2009

Stayed at this hotel for 2 nights, got complimentary airport transfers both ways but the hotel messed up on the return transfer and we had to take the old style Mumbai taxi. The room was comfortable although a bit small, but this is Mumbai where space is limited.

The shower was good although the bathroom was small and I had trouble using the WC as I was touching a wall when seated-and I am an average built guy.

The hotel is quite central and 5 mins walk from Linking Road (opp the Khar telephone exchange). Breakfast was okay with fruit, fresh juice and eggs made to order. There was also a South Indian corner.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SmitEnglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Oriental Residency

Property: The Oriental Residency
Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#44 Best Value Hotel in Mumbai (Bombay)
#46 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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