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“good hotel at nice location”

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The Oriental Residency
Ranked #61 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“good hotel at nice location”
4 of 5 bubbles Reviewed June 8, 2014

I like this hotel

1. location 8/10
2. reception 9/10 helpful
3. room cleanliness 8/10
4. bathroom 6/10 (i dont like toiletry)
5. sleeping comfort 9/10
6. food 8/10 (room service officer mamta very helping)

Do I book this hotel again ?? certainly yes.

Best part of this property is no matter where you want to go, you can go easily whether it is south mumbai, western or eastern suburb , airports , night life everything.

Room Tip: all room are same nothing special in view its concrete jungle out side.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy111manu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review, June 25, 2014
Dear Guest

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking time out to share your experience with us through Trip Advisor!

We are glad that you enjoyed the location of the hotel and were able to explore the city. We are also happy to know that your stay was pleasant and you appreciated each and every services available in the hotel.

Your positive marking about our hotel ,food and other services are truly a delightful source of encouragement for our entire team.

My team and I look forward to the opportunity to welcome you back to The Oriental Residency.

Thanks and regards

Pankaj Jha
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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341 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Thane, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 7, 2014

Typically classic hotel. Keeps a low profile in a upmarket area. The rooms are pleasant and spacious. Service is quick and effective. Would recommend if you plan not to travel too much from your base as most of the things to do are pretty close by.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suki5388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review, June 25, 2014
Dear Guest,

Thank you for choosing Hotel the Oriental Residency Mumbai, and taking time out to share your experience with us through Trip Advisor!

We are really pleased to know that your stay was pleasant, and you found our room comfortable and specious. We are also happy to have learnt that you enjoyed our service and location of the hotel.

I would definitely share your comments with our entire team. My team and I look forward to the opportunity to welcome you back to The Oriental Residency.

Thanks and regards

Pankaj Jha
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 14, 2014

I recently stayed at this hotel for one week by myself for vacation and to do photography. This hotel was awesome, everything about it was great. Location was great, lots to do around hotel food and shopping wise and everything was much cheaper then down south where the majority of tourists are. Also very close to train station and transportation to other parts of city was always cheap and readily available. Hotel had reliable, inexpensive wi-fi access and the complimentary breakfast was delicious, as was all the other food on the menu. Breakfast had lots of options and menu had Indian, Oriental, and international choices. Special thanks to chef Ahmed for always ensuring the food was great. Room was also nice and the 24 hour room service was nice too especially being able to have food from the restaurant brought straight to your room whenever you want. House-keeping also made sure that your room was always kept clean. Want to also thank Pankaj and Amit up front for always looking out and being extremely helpful. Also huge thanks to Ravi and Mamta from the restaurant for being super nice and helpful at all times, always treating me as if I were a guest in their own home. Can't thank them by name, but honestly everyone else that worked there too was extremely friendly and kind at all times and I am extremely grateful for how welcoming they were to me. I would recommend this hotel to anyone and definitely go back when given the chance.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZachfromVB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review, May 17, 2014
Dear Mr.Zachary

We thank you for staying with us and genuinely appreciate you taking the time out to write such an amazing and detailed review about us.

We are really glad to know that your stay was pleasant and you appreciated each and every services available in the hotel.We are also happy to know that you enjoyed our 24 hours Room service and complimentary breakfast at our Soul restaurant & Bar. Our Chefs and Restaurant Managers would be delighted to know the same.
Your positive comment about our hotel ,food and other services are truly a delightful source of encouragement for our entire team.

Me and my team can’t wait to welcome you back at your home in Mumbai.


Thanks and regards

Pankaj Jha
Asst.Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
Level Contributor
160 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed May 12, 2014

This hotel is very convenient specially if you are flying into Mumbai,under 5 kms from the domestic airport ,you can get an aircondioned cab from prepaid counter of the airport forRs 300/-.This hotel in Khar is nearly in the centre of the city and you can get all modes of transport outside the hotel
The rooms are spacious (except the classic) ,neat and clean have a coffee tea maker and a refrigerator.The staff is very courteous and efficient .They offer you compimentary one litre of mineral water per day if you need more the charges are heavy. It is better to just go accross the road and get your supply of water from the store which keeps dairy products also and is open from early morning till late night.You can also buy fruit just outside the store.
The breakfast is complimentary available between 6 am and till 11am suits the early and late risers both.There is a good variety of food North Indian South Indian and continental. It is a buffet breakfast they have a dosa and egg live counters and the staff is very helpful they serve you hot dishes on your table., If in the spread you find the food is not hot do not hestitate in asking for hot food.The food is slighty bland so if you are the one who likes very little salt and practically no chillies in food you have no problem otherwise on live counters you can order as per your taste.

This was my second visit to the hotel last I stayed with them in Jan 2011. I would definately stay with them If I ever visit Mumbai again.

Room Tip: Avoid rooms near the elevator,not only because of the movment of people but also because the hotel i...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajan51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review, May 16, 2014
Dear Guest

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking time out to share your experience with us through Trip Advisor!

We are glad that you enjoyed the location of the hotel and were able to explore the city. We are also happy to have learnt that you enjoyed extended hour of Breakfast. It’s our constant Endeavour to provide guest with a clean and comfortable room.
Your appreciation for the hotel, services and our staff have been shared with the entire team and they were delighted to know that.

My team and I look forward to the opportunity to welcome you back to The Oriental Residency.


Thanks and regards

Pankaj Jha
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SAINT DENIS REUNION
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed May 10, 2014

I went again to this hotel : it's a great pleasure !!

At my arrival , I APPRECIATE the staff : tanks for his kind welcome ; he has done what is necessary to get my stay pleasant !

When i left the hotel , earlier on the morning at 3h00 AM , I met another staff who was very kind too : thanks for morning welcome !!!

The room was clean and the hotel is well located in Bandra : in the room it was possible to take a rest : it was not noisy

I went to the restaurant for dinner :Just like GOPAL , who is always serious and toughtfull ,KISHAN BAHADUR is a good person : his duty was irreprocheable !! Thanks for their welcome and their attention

It was a pleasant stay !!

Room Tip: The staff of the hotel can do what is necessary to pickup or to drop to the airport ! It is n...
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  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ROMACA666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review, May 16, 2014
Dear Guest,

Greetings from the Team and Management of The Oriental Residency, Mumbai

We are happy to know that your Arrival and departure experience was pleasant and that you liked the cleanliness and location of the hotel.

I would definitely share your comments with our entire team especially with Gopal and Kishen, I am sure they will be happy to know your observation about them.
My team and I look forward to the opportunity to welcome you back to The Oriental Residency.


Thanks and regards

Pankaj Jha
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed May 8, 2014

I was greeted very warmly.The rooms were very nice.The best part is that it is very centrally located.Near to station and linking market.Though I checked out at 12pm and my flight was in eve‚the manager himself offerred me a room in eve for freshning up.His gesture made it an icing on the cake.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paresh7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sameer Y, General Manager at The Oriental Residency, responded to this review, May 8, 2014
Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

We are happy to know that you have enjoyed the hotel stay. It further encourages our belief to customize food for our esteemed guests.

Thanks for appreciating our location of our hotel. We are located close to Linking Road which is the mecca of shopping in Mumbai. Linking Road is Rated as the 7th in Mumbai and 20th in the world most expensive streets for Retailers. There are loads of pubs , restaurants and shopping around us.

When we get reviews such as yours it further instills our confidence towards enhancing guest comfort and safety. Thanking you once again and we look forward to having you stay with us in future.

Thanks & regards,

Sameer Yelve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
273 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed May 4, 2014

moved there for the last day of my trip as this hotel is only 15 minutes from the airport and my plane to London was very early in the morning. What a plesant surprise after the anonimity of the IOnternationmal Chains Hotel. Family run, small, clean, with all mods & cons, with attached a reastaurant where I had a very good chicken byriani, this is the ideal place for budget travelerr with a vie to clean, efficiant no frill hotel (it reminded me of the Ibis in europe...)- I will be back.

Room Tip: the Hotel looks on a very busy street so make sure your room does not look onto it.
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martino56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sameer Y, General Manager at The Oriental Residency, responded to this review, May 5, 2014
Dear Guest,

Thank you for choosing Hotel the Oriental Residency Mumbai, and taking time out to share your experience with us through Trip Advisor!

We are really pleased to know that your stay was pleasant, the room comfortable and clean. We are also happy to have learnt that you enjoyed our complimentary breakfast & Chicken Biryani.

I would definitely share your comments with our entire team. My team and I look forward to the opportunity to welcome you back to The Oriental Residency.


Thanks & regards,

Sameer Yelve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oriental Residency

Property: The Oriental Residency
Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#36 Best Value Hotel in Mumbai (Bombay)
#46 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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