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“Comfortable stay”

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Oritel Service Apartments
Ranked #142 of 448 Hotels in Mumbai (Bombay)
Hyderabad
1 review
“Comfortable stay”
Reviewed June 8, 2013

We are a family of three and stayed here for three nights in a one bedroom apt. Overall stay was very good and it was much better than we expected.

Pros:
- Room was exceptionally clean. We could walk barefoot, which we rarely do even in star hotels.
- Service was prompt. Everybody was very helpful and extremely nice.
- You get so much for so little. The mini-kitchen was definitely a plus. They even provide microwave ovens upon request.
- An overall homely feel. You don't feel constrained like you do in a single hotel room. There is room to move around freely.

Cons:
- Breakfast wasn't very good. Would not expect much more with the price they ask but a little more variety would be great.
- No AC in the hall. The hall gets really hot sometimes and the bedroom gets really cold since its so small and the AC in our room seemed too powerful for it.
- Food isn't very tasty and the menu was very restricted. Too oily as well. They don't serve seafood either. The food gets monotonous after just two days.

Room Tip: Ask them to show you a few rooms before moving in. We saw two rooms initially and one of them seemed...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beryl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review, October 8, 2013
Dear Sir,

Greetings of the day !!

Thank you for choosing Oritel Service Apartments as a preferred hotel for
your stay & very much thanks for your valued feedback.

Hope you had a safe journey back and we are sure you must be back in action
with work after the pleasant break here. Trust you had a wonderful time here
at Oritel Service Apartments. We look forward to serving you again.

I will assure you on behalf of my team that we will maintain our service standards and try our best to make all our guest stay more pleasant and comfortable by our service excellence & team work.

Have a wonderful day!!

Warm regards,

General Manager

For, Oritel S.A. Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

77 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Chennai
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 28, 2013

Stayed with family for two nights in the 8th floor apartment. Hall does not have AC and is very hot especially when the bedroom door is closed. I had to call the housekeeping three times to clean the room and the room was cleaned at 8pm. The reception girls are not very receptive and did not bother to provide answers to my genuine concerns about quality of service, breakfast etc. Breakfast is a joke and very basic. This place is just ok for one night stay. Don't try the breakfast, it will spoil your day.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Govindarajan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review, October 8, 2013
Dear Sir,

Greetings of the day !!

Thank you for choosing Oritel Service Apartments as a preferred hotel for
your stay & very much thanks for your valued feedback.

Hope you had a safe journey back and we are sure you must be back in action
with work after the pleasant break here. Trust you had a wonderful time here
at Oritel Service Apartments. We look forward to serving you again.

I will assure you on behalf of my team that we will maintain our service standards and try our best to make all our guest stay more pleasant and comfortable by our service excellence & team work.

Have a wonderful day!!

Warm regards,

General Manager

For, Oritel S.A. Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jalandhar, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 23, 2013

I have been here in 2011 during one of my official visit to Mumbai. My company made us stay here during the conference held in August 2011.
The place is very beautiful and has a lot of greenery too. I like the apartments which makes the stay different from a usual one in an hotel. There is small kitchen space, living room and a bedroom which makes your stay comfortable and it feels like being in another home.
I really luved the open space in between the apartments and also the dining area.
The view from my room was awesome and pleasant and felt great to watch rains outside as it was green everywhere around.
Highly recommended place, maybe on official trip or with family.
would love to visit in my next trip to MUMBAI!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OhriDeepali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review, October 8, 2013
Dear Sir,

Greetings of the day !!

Thank you for choosing Oritel Service Apartments as a preferred hotel for
your stay & very much thanks for your valued feedback.

Hope you had a safe journey back and we are sure you must be back in action
with work after the pleasant break here. Trust you had a wonderful time here
at Oritel Service Apartments. We look forward to serving you again.

I will assure you on behalf of my team that we will maintain our service standards and try our best to make all our guest stay more pleasant and comfortable by our service excellence & team work.

Have a wonderful day!!

Warm regards,

General Manager

For, Oritel S.A. Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dar es Salaam, Tanzania
Level Contributor
173 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed May 18, 2013

I stayed at the Oritel Apartments , Mumbai on March 24 th this year
The aprtment is very good and well furnished and we were charged 6750 for a double occupancy per day with hall, bedroom and kitchen
Value for money
Only drawback is there is no pick up from airport
It should be there as the location is little difficult to find out

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank satyaprasad2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review, May 19, 2013
Dear Sir,

Greetings of the day !!

Thank you for choosing Oritel Service Apartments as a preferred hotel for
your stay & very much thanks for your valued feedback.

Hope you had a safe journey back and we are sure you must be back in action
with work after the pleasant break here. Trust you had a wonderful time here
at Oritel Service Apartments. We look forward to serving you again.

Would you by any chance be on Facebook? You can search for Oritel Service
Apartments on Facebook. We would love to be in touch to send you some
promotional offers from Oritel Service Apartments. Either ways you can
always give us a call.

I will assure you on behalf of my team that we will maintain our service standards and try our best to make all our guest stay more pleasant and comfortable by our service excellence & team work.

Have a wonderful day!!

Warm regards,

General Manager

For, Oritel S.A. Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2013

This time we were for a family function......neat, tidy, and comfortable accommodation.Services were good by all standards.....Hospitality of the staff was impressive.....food quality and taste was awesome....three cheers to the cheff and team.....

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PKP57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review, May 19, 2013
Dear Sir,

Greetings of the day !!

Thank you for choosing Oritel Service Apartments as a preferred hotel for
your stay & very much thanks for your valued feedback.

Trust , you had a wonderful time here at Oritel Service Apartments.

I will assure you on behalf of my team that we will maintain our service standards and try our best to make all our guest stay more pleasant and comfortable by our service excellence & team work.

We look forward to serving you again.

Have a wonderful day!!

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 15, 2013

I am writing this email to express the fact that I had a very pleasant and enjoyable stay at Oritel. You have a fantastic support staff and they ensured that all my needs were catered for. For my future trips to Mumbai, I will definitely be considering staying at the Oritel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vimal1587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OritelServiceApts, General Manager at Oritel Service Apartments, responded to this review, October 8, 2013
Dear Sir,

Greetings of the day !!

Thank you for choosing Oritel Service Apartments as a preferred hotel for
your stay & very much thanks for your valued feedback.

Hope you had a safe journey back and we are sure you must be back in action
with work after the pleasant break here. Trust you had a wonderful time here
at Oritel Service Apartments. We look forward to serving you again.

I will assure you on behalf of my team that we will maintain our service standards and try our best to make all our guest stay more pleasant and comfortable by our service excellence & team work.

Have a wonderful day!!

Warm regards,

General Manager

For, Oritel S.A. Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 11, 2013

This hotel is merely adequate. It is in the suburbs of North Mumbai, far away from tourist things in South Mumbai. The hotel is grimy and shabby in the lobby and elevator areas -- the place really needs a good scrubbing! Staff are not attentive and do not go out of their way for anything. The worst part was the restaurant -- after I saw the breakfast on my first morning there, I refused to eat there even tho the breakfast is complementary. The food looked totally unappetizing and the table clothes were absolutely filthy. Fortunately I had a fridge in my 1 BR apt. and the hotel is down the street from a supermarket.

It is obviously a businessman's hotel and as a solo woman traveler I did not feel comfortable at all using the pool, which I really wanted to do. In my 5 day stay I never saw another woman guest in the hotel, it was all men.

I would NOT stay here again.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KaliGrrl108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oritel Service Apartments

Property: Oritel Service Apartments
Address: Next to D-Mart, Chandivali Studio Road | Nahar Complex, Mumbai (Bombay) 400072, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #142 of 448 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Oritel Service Apartments 3.5*
Number of rooms: 72
Official Description (provided by the hotel):
Oritel Service Apartments consists of well appointed, tastefully decorated, nicely equipped & fully furnished 75 rooms. The atmosphere is cool, calm; quiet ambiance is soothing with a view of the hill & greenery all around. The apartments Oritel consist of 1 BHK, 2 BHK, 3 BHK, & 4 BH & the apartments are available for long & short term duration at reasonable & attractive rates. In a compound of almost an acre with neatly laid out lawns, drive ways, parking, swimming pool, restaurant & health club, Oritel is an oasis in the urban locale of Mumbai. Our entire property is covered with WiFi (Chargeable) and provides facilities like the swimming pool, health club and indoor games. With a close proximity to key business centers like Hiranandani business park, Powai, Nesco Compounds (Bombay Exhibition center), MIDC and Vikroli Oritel could be your prime choice for accommodation. Best location for stay and venue combined for marriage, training, residential conference Interviews, Inductions and any other functions under one roof. Travel friendly as near to the International & domestic airport. We have special packages available for Corporate, weekends, group picnics and relocating families. It will be our pleasure to be associated with a company of your repute. Oritel Service Apartment is located at Chandivali, Andheri (East) within a close proximity to the Domestic Airport, Hiranandani gardens, Powai, Sakinaka & Ghatkopar & the international Airport is 3 KM away from the destination. ... more   less 
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