I love my food and when i go to a restaurant, one of the things that keep me engaged or annoyed is the wait time between order.
If i have to kill time and just chill, i would go to a lounge. But with places like Urban Tadka my expectation is good food, fast service and good quantity.
Urban tadka managed to deliver the food quality, but failed miserable when it came to service and quantity. We had to wait for almost 30 mins between the started getting over and the main course getting served. And once the main course (biryani) was served we realized that the quantity was not adequate (we had asked the steward about the quantity and he had assured that what we ordered was sufficient), so we ordered for another dish and the wait time was another 20 mins.
Waiting in between food is not my thing and this is why i feel that Urban tadka fails when one comes to eat. If one wants to sit back and relax while food is being served, then this is place makes sense.
One of a few places which i rate average, not for the food, because it was tasty, but for the service.