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“Bad Service in the Hotel” 2 of 5 bubbles
Review of Hotel Maurya Palace

Hotel Maurya Palace
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Hotel Maurya Palace
Ranked #46 of 99 Hotels in Mysuru (Mysore)
Chennai
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Bad Service in the Hotel”
2 of 5 bubbles Reviewed December 16, 2013

The location & room were good. We went for check in at 3 pm and still that time room was not ready and we had to wait nearly 30 min for getting into the room. Initially in the voucher it was mentioned that breakfast is included but in the morning they told it is not included. While checking out, they told they accept only Cash and don' take it via credit card. Ridiculous way of handling the customers. Reception staff were arrogant and does not even have courtesy to accept their mistakes. Overall one of the unhappy experience in a hotel.

  • Stayed December 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank KRVenkatesan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    10
    34
    27
    7
    5
See reviews for
37
31
6
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Bangalore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 21, 2013

The location & room were good. Wifi was not working . Services is just about ok. You could get better rates than this one . Buffet Breakfast is just about average . Can improve on the quality . Just be aware that the AC rooms are only elegnat AC. Palace majestic also is a non air conditioned room . Overall average to good experience

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank urluvguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgaum, India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

The room was neat and clean and with good ambience, adequately priced, service excellent, staff was prompt in their response, housekeeping commendable. The entire stay was very pleasant. The hotel is centrally located - walking distance from the Mysore Palace and the central bus stand. They have their own Mysore-Ooty tour packages, the information about which is provided at the reception. There is this "breakfast buffet" provided at the very reasonable cost wherein you can enjoy unlimited breakfast items, mainly South Indian. This breakfast can be available in the restaurant in the adjacent lodge, Maurya Residency, which is their own. The quality of meals in this restaurant is also excellent.

I would very highly recommend this hotel to anyone looking for a medium-segment hotel.

Stayed there as a couple in February 2013.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kpe_online
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
4 of 5 bubbles Reviewed September 26, 2013

The trip was pleasant at budget price. Hotel location is good. Thanks to cleartrip for easy & hasslefree booking.
The trip was pleasant at budget price. Hotel location is good. Thanks to cleartrip for easy & hasslefree booking.



  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank A B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 15, 2013

Overall stay was comfortable. Rooms are well maintained- rooms adjacent to the road side are better . Service and Food quality was very good. Servicemen were friendly. Travel support was OK. Mysore is a nice place.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Pranab D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 9, 2013

we stayed for one day. Locationwise its perfect. Palace and zoo are very near. Chamundi hills can be easily reached from there. But the food served by room service was not so good. We saw the veg restaurant crowded for lunch, guess its good. Don't go for the room service , better to walk down and have food from the nearby restaurants.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Deepak J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Maurya Palace

Property: Hotel Maurya Palace
Address: 2716 Sri Harsha Road, Mysuru (Mysore) 570001, India
Location: India > Karnataka > Mysuru (Mysore)
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #46 of 99 Hotels in Mysuru (Mysore)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Maurya Palace 2*
Number of rooms: 27
Reservation Options:
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