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“Good rooms-Very bad food and service”

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Nalapad Residency Mysore
Ranked #89 of 116 Hotels in Mysuru (Mysore)
Reviewed March 31, 2011

The hotel,though not well located,offers value for money in terms of the rooms.The rooms are very spacious and maintained well.But the food served at the Kadal restaurant is the worst that we have had for long time now.The complimentary breakfast is also very poor in quality and quantity.Suggest you eat at the Kamat hotel in the complex if you are a veg or look our for non veg food elsewhere.An order from room service tales an average 20min to be serviced even if its a bottle of aerated beverage.They are not aware of the concept of a pot coffee!!!!!!

  • Stayed: March 2011, traveled on business
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2  Thank devush2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 15, 2013

We are extremely concerned to note your dissatisfaction in the following very bad food and service in hotel problem clear action taken. Thank you for sparing your time in completing our feedback and bringing to our attention and we sincerely hope that further cause for any complaints in our service and hope you are satisfied with the corrective action by us.
We apologies for the annoyance / inconvenience that this may caused to you. this hotel is actively working to improve service level and your feedback has proved to be invaluable.
We continue to be committed to provided you and all our guest with the highest standard of service in the Industry. We look forwarded to you continued patronage and wish you the best in your business and personal endeavors, If you have any clarification please don't hesitate to call us.

Thanking You
With Regards

George Samson
General Manager
Mob No : 09980531452

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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40 - 46 of 55 reviews

Reviewed March 14, 2011

We planned for a trip in mysore for two days and booked a room for a night here in Nalapad Residency, Mysore.
It is around 2 Km from the City Bus station, and within reach for most of the sight seeing places. The rooms were clean, spacy and well maintained.
Room comfort wise, the only problem was, it was very noisy with loud music during the night near our room (We stayed in first floor). After locking our room, and switching on the fan, this subsided a bit, but we could feel the vibrations all through the night.
An important point to be mentioned was about the quality of food at the Kadal Restaurant. Immediately after we checked in, we went to eat at this restaurant. We ordered a Roti & a curry. When it came, we realized that the curry was spoiled. When we informed the waiter, he took away the curry, leaving behind the plain Roti in our plates, and did not return! We went to the counter and demanded a replacement of the Roti also, as it was becoming stale waiting for the waiter.. After lot of arguments, they agreed to heat the same roti and give.
In Summary, you can stay in this hotel, as the comfort wise the hotel is good, but for food, dont rely on this in house restaurant.

  • Stayed: March 2011, traveled as a couple
    • Value
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1  Thank rmnath1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 15, 2013

We are extremely concerned to note your dissatisfaction in the following bad food service in restaurant problem clear action taken. Thank you for sparing your time in completing our feedback and bringing to our attention and we sincerely hope that further cause for any complaints in our service and hope you are satisfied with the corrective action by us.
We apologies for the annoyance / inconvenience that this may caused to you. this hotel is actively working to improve service level and your feedback has proved to be invaluable.
We continue to be committed to provided you and all our guest with the highest standard of service in the Industry. We look forwarded to you continued patronage and wish you the best in your business and personal endeavors, If you have any clarification please don't hesitate to call us.

Thanking You
With Regards

George Samson
General Manager
Mob No : 09980531452

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2010

I booked a non-ac room there. Room rent was areound 1550. Hotel looks good from outside. Reception area and restaurant also looks good. But non-ac room was not looking that great. Floor tiles looks bit old. But still overall a good hotel. Their restaurant 'Kadal' looks really good. But I think it is bit dusty. They should clean it properly. Breakfast was complemenatry. But it was average.

Tubelight was not working in the bathroom. But they fixed it within a minute. Travel desk was also really helpful. They arranged taxi for sight seeing and the taxi driver was really good. Full day sight seeing they may charge around 1100 to 1200. Half day it may be around 550 to 600.

I feel that for the rent 1550 you may get a better room(even ac) in a smaller hotel in mysore. But here you are getting non ac room in a bigger hotel which has facilities like travel desk etc. Not that bad.

The hotel is not very near to bus stand. But it is not that far also. You will get prepaid auto from KSRTC bus stand( suburb bus stand - where long route buses like mysore bus and bangalore bus halts). They charge around 30 rupees.

  • Stayed: December 2010, traveled as a couple
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Review collected in partnership with Cleartrip
Thank vinay_v0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2010

We stayed in their suite for couple of days during a family trip to Mysore. Room was spacious but would have been better with a balcony. Food was ok and breakfast which was part of the package was fine though it lacked variety. Staff there is very helpful and friendly. Location is on the main road and is convenient to locate. Rooms are reasonably priced. Overall it was a good experience

  • Stayed: February 2009, traveled with family
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1  Thank BobbyBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2010

This hotel offers excellent facilities with exceptional service. The hotel is affordable and located quite close by to Bangalore - Mysore Road, hence its very easy to locate this hotel. The hotel has a excellent restaurant and a gym.

Stayed: January 2010, traveled on business
Thank thedon1982bangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 15, 2013

Dear Sir,
The outset I would like to thank you for giving us the opportunity of hosting you, during your visit to mysore city.
I am pleased to Know that you were satisfied with your experience of our service and facilities.
Your affirmative feedback on our team inspire us to keep doing better to make every guests stay memorable
Looking forward to pleasure of servicing you again on your next visit.

Thanking You
With Regards

George Samson
General Manager
Mob No : 09980531452

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2010

this is one of the best places, I have stayed. its at the center of the city.. mysore place is just a rick drive from this place. staff service is very good.

  • Stayed: June 2009, traveled on business
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1  Thank xboyjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 15, 2013

Dear Sir,
The outset I would like to thank you for giving us the opportunity of hosting you, during your visit to mysore city.
I am pleased to Know that you were satisfied with your experience of our service and facilities.
Your affirmative feedback on our team inspire us to keep doing better to make every guests stay memorable
Looking forward to pleasure of servicing you again on your next visit.

Thanking You
With Regards

George Samson
General Manager
Mob No : 09980531452

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2010

We had stayed at this hotel for one night on our way back from Ooty during April 2010.The hotel is located on the main road and is in close proximity to the bus station. We had a nice room & breakfast was complimentary. The food was average but the staff was very well behaved & we had a overall very nice experience.

  • Stayed: April 2010, traveled with family
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1  Thank Bangalore_Sunil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nalapad Residency Mysore

Address: Nelson Mandela Road, Mysuru (Mysore) 570015, India
Location: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room
Hotel Style:
Ranked #89 of 116 Hotels in Mysuru (Mysore)
Price Range: $19 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nalapad Residency Mysore 3*
Number of rooms: 40
Reservation Options:
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