We have been in India for 10 weeks and stayed in lots of hotels in this price bracket. The service here was awful. No one spoke good English so things were often lost, different food delivered, no one getting back to us, in the restaurant the waiters were having to use one of the cleaners to translate!
The first thing was that they put up posters stating the breakfast times, and breakfast is written on their facilities and services section on the promotional leaflet at reception; at no point were we told breakfast was not included and also when asking at the restaurant what was included for breakfast they said anything (also heard them telling others that breakfast was included), anyway you guessed it, it wasn't included. They didn't take my complaint well either.
Also had no hot water on 3 of the 4 mornings we stayed there. We phoned and asked for it and they managed to arrange it, but it wasn't easy to get it.
I wouldn't recommend this hotel it's far to expensive for what you get; also all restaurant prices are plus VAT so our check out bill was a lot. Our room was 2075 RS for the cheapest room.
The room it's self was nice with a fridge and good TV. But that was its only saving grace.
- Official Description (provided by the hotel):
- Located in the heart of Mysore, easy access to bus and rail. Newly constructed 30 luxurious rooms, roof top swimming pool and open air restaurant. ... more less
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- Also Known As:
- Parklane Hotel Mysore