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“Only stayed for a night, but enjoyed it very much. Restored historic property.”

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Royal Orchid Metropole Hotel
Ranked #2 of 101 Hotels in Mysuru (Mysore)
Certificate of Excellence
East Hartford, Connecticut
Level 6 Contributor
461 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
“Only stayed for a night, but enjoyed it very much. Restored historic property.”
Reviewed March 22, 2012

I stayed her with colleagues, when we added a day of leisure to a business trip. Having stayed at the very modern, metropolitan hotel in Bangalore, this was a welcome change. It is a restored historic property, and is quite charming. This was recommended by some business colleagues in India, so unlike typical travels, I didn't use TA first. However, I was not disappointed.

The room is very spacious. My room had a couple of full-size bed pushed together (see photo). This was fine since I was alone. I'm not sure what they would have done if I had my wife. The room has an armoire for storage - not a lot of space. The desk is an older-style, and not really setup for laptop use. There is a semi-private outside seating area-semi-private, because while you have walls, they aren't full, so you can see your neighbor's area (and in my case, the corridor on the other side).

Surprisingly, it had a good sized flat-screen TV (which I didn't try), and wireless (not free, but pretty cheap) internet - which worked very well. The A/C and two ceiling fans made the room very comfortable.

The bathroom is large, and has an old-style footed-tub. It has the corresponding shower curtain that goes around the tub. All amenities (shampoo, conditioner, soap, etc) were provided. The hot water seemed to be on demand - there was a wall switch that indicated it should be turned on 15 minutes before needed. It worked fine for me - I had plenty of hot water.

There was some street noise - you are right in the middle of Mysore and the property is not that large. My room was also adjacent to the outside restaurant, so there was some noise during the early evening. Nothing that bothered me.

They claim to have two restaurants - that might be true, but I could really make a distinction. There is an inside area, and then an outside area. I don't think there was a difference. Supposedly they have a bar and coffee shop, but I didn't check them out. We ate the lunch buffet, dinner outside, and the breakfast buffet. All were very good and the service was fine.

The hotel service was fine. None of us had any problems with the reservation or the service. Some of the help seemed new - like they were just hired and going through training, but no issues were observed. I mistakenly locked my safe without the password, and maintenance was very prompt and helpful.

The location is in downtown Mysore, but seemed a good walk from the Mysore Palace.

Overall, I thought it was very good. It was clean and comfortable, and had that historic look and feel that I appreciate.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank KDAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropoleHotelMysore, General Manager at Royal Orchid Metropole Hotel, responded to this review, December 17, 2012
Dear Guest,

Thank you for taking time out to review us on Trip Advisor and for posting your compliments.

We are happy to note that you have had a great stay with us.

Look forward to welcome you back to @Royal Orchid Metropole,Mysore.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
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English first
Melbourne, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 13, 2012

If you want to stay away from Mysore city this is a good place. Hotel itself is grand, location and views you get are great. However, staff were not very welcoming.
We booked thru Agoda, and we were taken to a room and then they tried to move us to a room which was not what we had booked for so did not like this at all. There was a smooth conversation about it and was resolved with ease, they let us stay in the previous room in the end.
Food in the restaurant was nice, Bar was not to the standard we were expecting and did not like them much.
Swimming pool is small and not very well maintained.
Rooms, we choose a King Room and was spacious, bathroom needs some work, as the hotel is quite old you would see signs of these. Rooms were spotless and garden view from the balcony was beautiful. Musical fountain is very much overrated but the garden as such is nice. It gets very busy over the weekend evenings so best to go there during the weekdays.

Room Tip: Pick rooms on 1st floor but near the Dam structure, as this has better view.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Rao30102010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropoleHotelMysore, General Manager at Royal Orchid Metropole Hotel, responded to this review, March 21, 2012
Dear Guest,

Thank you for sharing your feed back.We will certainly share your feed back with the team who are from Royal Orchid Brindavan hotel.

Kindly accept my apology for all the inconvenience caused while you stayed with us @ our Brindavan hotel.

Look forward to welcome you all back on your next visit to Mysore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toulouse, France
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 9, 2012

Thanks to a previous TripAdvisor review warning, we requested and obtained triple confirmation of our reservation (they got the month wrong first time). Arrrived at Hotel to be received by Basil Fawlty reception staff who refused to believe we had booked (despite hard copy of booking confirmation), and told us to go somewhere else as hotel full!
After fuss got GM to check with central reservations who confirmed our booking, and 2 hrs later shown to our rooms. Mouldy wallpaper peeling in places, paintwork slapdash, but otherwise clean & spacious. GM did decent thing & offered us a meal on the house
Strangely, restaurant food & service were superb. Surreal internet charge !!!!

Room Tip: Use a different hotel!
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  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropoleHotelMysore, General Manager at Royal Orchid Metropole Hotel, responded to this review, March 21, 2012
Dear Guest,

Thank you for sharing your feed back.
We will certainly work on our shortfall ,so that we can meet all our guest expectations.

Kindly accept my sincere apology for all the inconvenience caused
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed March 5, 2012

spent wonderful nights here in feb 2012. very solid comfort and appointments housed within a colonial maharaja place done to house visiting british back in the day. Great large spotlessly clean rooms. Our room was upstairs with a balcony overlooking the city streets. Food was good with authentic tandoors. The pool was beautifully maintained and well situated. HIGHLY recommended stay in a truly wonderful city.

Room Tip: the upstairs rooms have a private large balcony with tables and chairs and some couches with a ceili...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank G-clayton2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropoleHotelMysore, General Manager at Royal Orchid Metropole Hotel, responded to this review, March 21, 2012
Dear Guest,

Thank you for your positive feedback. We are happy to note you had a comfortable stay with us.l. I have shared your positive comments with the team members and they are really motivated . We certainly look forward to welcoming you back on your next visit to Mysore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 29, 2012

Its actually a palace where the late Mysore Maharaj entertained his European Guests. Now it has been turned in to this Hotel. The reception area looked very modern i thought they have changed it completely. I was given a room with a view of the pool from the Balcony.

When i stepped in to the room i was feeling i had moved nearly 100 years back it was all antiques out there everything in the room was selected with great care and equal care has been taken to furnish them also.

The food in the restaurant was good and real value for the money. The Minibar was finely stocked with everything needed from water to snacks and chocolate.

I left sad to leave the property. But any one travelling to Mysore must stay here once.

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cibiraja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropoleHotelMysore, General Manager at Royal Orchid Metropole Hotel, responded to this review, March 21, 2012
Dear Guest,

Thank you for your positive feedback. We are so pleased that you enjoyed your stay with us. I have shared your feed back with our team who are really motivated by such responses by our guests. look forward to welcoming you back soon to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watlington, United Kingdom
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 29, 2012

The psyche of this place is amply demonstrated by their actualy chrging to use the internet at an incredible rate of Rs150 per 30 minutes when it should surely be free with direct access from room. Both checkin & out were poorly handled, they erred on the bill and couldn't recify it just by p[aying the Rs300 overcharged.
Very amateurish overall and overpriced.
Much better to stay in Sri Harsha road - several decent pads to stay in.

Room Tip: Stay in Sri Harsha Road
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham040642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropoleHotelMysore, General Manager at Royal Orchid Metropole Hotel, responded to this review, March 21, 2012
Dear Guest,


Tank you for taking time to give us your feed back.

We have billed the internet charges as per our rate guidelines.

We assure you that will share your opinion with our senior management .

Kindly accept our sincere apology for all the inconvenience caused
.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2012

This hotel is very attractive for the nostalgic Western traveller, as it breathes foregone colonial style in the best of its human ways. There are high standards of excellency in maintenance, service, meals, and just the general mood. It's equipment is solid and classic, adequately comfortable, the setting old with big trees in the sheltered and flowery courtyard with its romantic candle-lit dining facility.
Some days per week, however, the entire place was booked out to bus-loads of well-to-do tourists. We - my Indian colleague and I (German) - were staying for some 10 days, but had to move twice in-between (for one night each time) to another hotel, which for a business traveller is a real hazzle. It made us feel like gypsies from a luxury refuge: pack up everything, go, come back next day.
One other aspect of improvement: to connect to the internet costs you more than 10 €uros per day. That is simply outrageous. Provide internet for free, like everywhere else in the world, especially for your business travelers who stay for several nights.
Two staff members deserve to be mentioned especially:
Bhavia at reception, who treated us with great empathy and frankness regarding the fact that the hotel was booked up totally on 2 days, and she had to move us to another place. Congratulations for handling this difficult situation with professionalism and sensitivity!
And Niveditha, who was caringly, proactively and respectfully helpful when we needed an extension cord and other small extras to work on the terrace. She was just a good fairy, kind, well-tempered, and welcoming to us. Chapeau!
We will always come back, inspite of the conflicting target markets that the hotel accommodates, probably to the detriment of the business traveler.

Room Tip: Garden wing rooms are dark during the day. First floor rooms in the garden wing are a bit lighter. F...
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jh592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropoleHotelMysore, General Manager at Royal Orchid Metropole Hotel, responded to this review, March 21, 2012
Dear Guest,


We thank you for sharing the feed back!!!We will certainly review our services standards based on your feedback.

We firmly believe in "Home away from home" atmosphere created as we know how challenging living far away from home .

The staff you have personally mentioned are thrilled to receive such comments and we have shared them on our staff boards accordingly and it really encourages us all to improve our services even further!!!!!

We look forward to having you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Metropole Hotel

Property: Royal Orchid Metropole Hotel
Address: 5 Jhansi Lakshmibai Road, Mysuru (Mysore) 570005, India
Location: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Business Hotel in Mysuru (Mysore)
#3 Romantic Hotel in Mysuru (Mysore)
#7 Family Hotel in Mysuru (Mysore)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Royal Orchid Metropole Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
A grand heritage hotel, Royal Orchid Metropole is steeped in the history and culture of Mysore. Its imperial arches, imposing pillars and ornate corridors capture the old world charm of this majestic guesthouse built by the former Maharaja of Mysore in 1920 . ... more   less 
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Also Known As:
Royal Orchid Metropole Mysore

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