New Year was approaching and places were getting filled fast, and so booked thru the net thinking since it is JP group should have basic standards but I must say that the place disappoints.
The reception was very warm in the sense when we tried to check in at 12.00 noon rooms were not ready. Check in 14.00 and check out is 12.00 and I think they could have made it much warmer by offering a welcome drink at the least!!! I was most certainly not looking forward to such a welcome in a well reputed hotel which had recently received an award for service or was it self service?
The building itself is in the midst of the city which is good and also peaceful. The rooms are of decent size with basic 5 star accessories and the bed i must say is soft and obliging, for a nice sleep.
Wi -Fi is limited to only 2 hours which is cruel for the price that you pay. Most similar hotels have unlimited. Slightly old school of thought in my opinion.
The food I must say (I only endorse Veg) is one of the best here with some of the best starters and continental Fusion that you can really have.
Service was most disappointing part of the stay, it was as good as non existent. With time we concluded that the staff was good by nature but disoriented. There is a definite lack of co-ordination and motivation here, no prizes for guessing our Indian hire achy, We didnt see the manager even once during our 3 days stay in the hotel or common areas, in premises. In general we felt that with a better (and more involved manager) staff and service can improve.
- Official Description (provided by the hotel):
- Ideally located opposite the government guest house Fortune JP Palace is well-connected to all nearby tourist attractions. Just 2kms from the famous Mysore Palace, 3kms from the railway station and 12kms from the Mysore airport, the hotel delights the guests with its excellent range of guest facilities like Spa, Swimming Pool, Chinese restaurant, rooftop barbecue, all day dining coffee shop, shopping arcade. It provides 108 well-appointed guest rooms including Deluxe, Club, suites, 01 room for the differently abled. Most of them have a soaring view of the magnificent Chamundi Hills. The interiors of the rooms have been aesthetically done in contemporary style decor, and our well-equipped with an excellent range of amenities required by a modern day traveler. ... more less
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- Also Known As:
- Fortune Jp Palace Hotel Mysore