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“Good Rooms Overwhelmed Staff”
Review of Fortune JP Palace

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Fortune JP Palace
Ranked #6 of 103 Hotels in Mysuru (Mysore)
Certificate of Excellence
NJ
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good Rooms Overwhelmed Staff”
Reviewed February 1, 2012

We had two suites which were excellent. The staff were very courteous. The only problem was that service was very slow at breakfast. They seemed to be overwhelmed by the number of guests and couldn't respond. Delays to get food. Missing Silverware. Multiple Reminders! Just chaos!

Restaurants were average. We tried the Grill and the Orchid (??).

Verdict: I will probably stay here again but the quality of the food is an issue

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tm1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortuneJPPalace, General Manager at Fortune JP Palace, responded to this review, February 15, 2012
Dear Guest,Thank you for your valued feedback. While I have noted your positive feedback on rooms,I was indeed distressed to know of your experience during breakfast & deeply regret the inconvenience caused. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Warm Regards
Rahul Nama
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (289)
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English first
Mumbai (Bombay), India
Level 6 Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 30, 2012

My daughter really thought that JP was a palace from the facade. Set in white and majestic looking, the hotel has very nice and modern interiors. The rooms are also very well equipped and have courteous and great staff. We were there on a working day 3rd January hence low occupancy. The otherthing was that the staff was skeletal for running two/ 3 restraunts. Very good location , hardly a km from the palace and the zoo. Great value for money with an amazing buffet spread for breakfast as well as lunch/ dinner.

Room Tip: Mid week prices are better than weekend. Great Value for money
See more room tips
  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gawruv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortuneJPPalace, General Manager at Fortune JP Palace, responded to this review, February 19, 2012
Dear Guest,
Thank you for your generous appreciation of our hotel features, facilities and your warm words of appreciation of our team.
At Fortune JP Palace, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.
Looking forward to pleasure of serving you again on your next visit.

Regards,
Rahul Nama
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin , Germany
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 30, 2012

We spent some days at the J.P. Palace in Mysore. I was quiet, clean and well maintained. The food was good , the location ok - close to the centre. Walking distance to downtown area . All in all recommendable. A good business spot with a small pool and Wlan access. Klaus & Birgit from Berlin / Germany

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KlausBerlin_Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortuneJPPalace, General Manager at Fortune JP Palace, responded to this review, February 19, 2012
Dear Guest,
We thank you for your feedback and looking forward to welcome you again on your next visit to Fortune JP Palace. Assuring you the best service at all times.

Regards,
Rahul Nama
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston, Illinois
Level 5 Contributor
86 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed January 29, 2012

We stayed at this hotel on January 23rd. The Hotel is quite modern and our room was large and very well done. We liked all the furniture in the room and the bed was nice and comfortable.

The hotel is very strategically located in downtown Mysore.

The reception was nice enough to give us a complimentary drink. Although the drink voucher was for beer and IMFL (Indian Made Foreign Liquor), the bartender was nice enough to make us to "very nice" Mojitos.

We had dinner on the terrace and found the food good and tasty. The service was a bit relaxed and the waiters were a sometimes confused with the orders. My 2nd Mojito was served to the wrong table.

The breakfast spread is reasonable, but clearly the service is very slow. I had asked for a 2nd cup of Earl Gray tea, which never arrived.

All in all a nice comfortable hotel, well located, good Mojitos, but cam improve on service, especially in the breakfast area.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DR_DD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortuneJPPalace, General Manager at Fortune JP Palace, responded to this review, February 15, 2012
Dear Guest,
Thank you for staying with us & sharing your valued feedback. The concerns highlighted have been noted and the inconvenience caused is deeply regretted. We firmly assure you that these issues will be promptly and effectively dealt with to ensure such instances are not repeated.
Please give us the opportunity to serve you once again to make up for the shortcomings you experienced.
Warm Regards
Rahul Nama
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
107 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 29, 2012

The Fortune JP Palace is excellent in all respects. The staff were friendly and attentive, the restaurant was good, the view from our room to Chamundi Hill was great and the hotel location was convenient - and of course, Mysore is lovely. The mid-week rate is particularly good value. I would thoroughly recommend this hotel.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortuneJPPalace, General Manager at Fortune JP Palace, responded to this review, February 15, 2012
Dear Guest,
We thank you for the wonderful feedback on our hotel features & facilities while your positive comments on our team inspires us to keep doing better to make every guests stay memorable.
Look forward to pleasure of serving you once again in near future.
Warm Regards
Rahul Nama
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 6 Contributor
120 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 28, 2012

The hotel is centrally located and has good, comfortable rooms. The service, food and room facilities are good.

We were given a side room, with a complete view of a gas station. Even the front room has view of an empty ground. Apart from the view we enjoyed the stay.

Would recommend thd hotel for short stays.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saurabh_Kamdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortuneJPPalace, General Manager at Fortune JP Palace, responded to this review, February 15, 2012
Dear Guest, Thank you for staying with us & sharing your valuable feedback.
I am pleased to know that you enjoyed your stay with us & were happy with our services and facilities. Please do note that the empty ground view is green stretch of government lawns under development as a garden with a view of chamundi hills.
I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.
Warm Regards
Rahul Nama
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 13, 2012

We stayed for two nights on a short visit to Mysore. The hotel is conveniently located almost opposite TIpu Sultan's summer palace and near to where the Bangalore-Mysore road reaches Mysore. It has every facility you might expect of a five-star hotel - only without the gold plated taps and other pretentious frills - yet the prices are very reasonable. The only meal we had was the breakfast buffet but this was top-notch. The rooms were also extremely comfortable: efficient A/C and very comfortable beds (we slept like lambs), and the pool (although we did not use it) was super clean. There were a few confused trainees on the front desk (who could not identify a local landmark when our driver telephoned ahead) but the quality of of the staff in general was outstanding: charming, welcoming, and eager to please. All in all a good bet for a short stay in Mysore unless you want to put up in one of the 'Heritage' hotels, but these are generally poorly managed. Wi-fi was complimentary for two hours in the first instance, chargeable thereafter, and worked on all our devices: laptops, iPad and iPhone. All in all a very pleasant experience.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CrisEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortuneJPPalace, General Manager at Fortune JP Palace, responded to this review, January 24, 2012
Thank you Sir for your wonderful feedback. I am delighted to know that you are satisfied with our services and facilities. As per your comments on trainees we will ensure further training to sharpen their knowledge & skills.
Look forward to an opportunity to meet you & extend you our warm hospitality on your next visit once again.”

Warm Regards,
Rahul Nama
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune JP Palace

Property: Fortune JP Palace
Address: #3 Fortune JP Palace Abba Road, Mysuru (Mysore) 570007, India
Location: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Mysuru (Mysore)
#2 Family Hotel in Mysuru (Mysore)
#2 Romantic Hotel in Mysuru (Mysore)
#3 Spa Hotel in Mysuru (Mysore)
#4 Luxury Hotel in Mysuru (Mysore)
Price Range (Based on Average Rates): $
Hotel Class:5 star — Fortune JP Palace 5*
Number of rooms: 108
Official Description (provided by the hotel):
Ideally located opposite the government guest house Fortune JP Palace is well-connected to all nearby tourist attractions. Just 2kms from the famous Mysore Palace, 3kms from the railway station and 12kms from the Mysore airport, the hotel delights the guests with its excellent range of guest facilities like Spa, Swimming Pool, Chinese restaurant, rooftop barbecue, all day dining coffee shop, shopping arcade. It provides 108 well-appointed guest rooms including Deluxe, Club, suites, 01 room for the differently abled. Most of them have a soaring view of the magnificent Chamundi Hills. The interiors of the rooms have been aesthetically done in contemporary style decor, and our well-equipped with an excellent range of amenities required by a modern day traveler. ... more   less 
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Also Known As:
Fortune Jp Palace Hotel Mysore

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