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“not-so-good experience”

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Aishwarya Residency
Ranked #3 of 143 Mysuru (Mysore) B&B and Inns
Certificate of Excellence
Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“not-so-good experience”
Reviewed April 27, 2014

we booked this hotel for our 1 day trip to Mysore. We didnot have a good experience with them. The only good thing is the rooms are decent considering the price.
Now coming to the long list of cons:

1. We booked this hotel online and informed them that we will come by car and need our driver accomodation. They said they have the facility for it. When we checked in, we re-confirmed that we have a driver and we need his accomodation, they re-confirmed that bed will be provided after 6pm. In the morning, we come to know that they DIDNOT provide even a bed to the driver!!! This was very embarrasing for us, as we had promised the driver we would provide him accomodation!!! So anybody looking for a hotel with driver accomodation, please stay away from this one.
2. When we checked into the room - there was no towel inside. Only empty soap wrapper was present - we had to call the staff to get these
3. Staff response time is slow - as pointed out by other reviewers as well
4. There is a marriage hall just opposite to this hotel - so expect some noise in your room if marriage season is on.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Explore_Earth_abc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirantanthri, Owner at Aishwarya Residency, responded to this review, May 13, 2015
Dear Sir,

Thank you for sharing your feedback on your recent stay with Aishwarya Residency.

We are disappointed and saddened that despite our best efforts and complete transparency, your expectations and experience got mismatched with our offerings. Numerous folks have loved this place. A couple has given a constructive feedback (Changes happening as we speak.) And many have written regularly.

Other guest just before/during your stay appreciated the ambience and decor of the rooms along with our pleasant hospitality.

We hope you would come again with a positive approach and enjoy our pleasant hospitality. We look forward to having you at Aishwarya Residency again and give our hospitality a chance at another location (Aishwarya Suites)

Regards,
Team AIshwarya Residency
08212445592
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,068 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
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English first
Chennai (Madras), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 22, 2014

I stayed with my family in Aishwariya Residency between 19th and 21st of April 2014. Lets talk about the good things first.

1. Nicely located.
2. Value for money rooms. I booked two premier galleria rooms. Really good rooms with decent furniture

3. We didn't use the restaurant inside for food, as we are pure vegetarians and they have both veg and non-veg. But I tried few southindian snacks and I would say again value for money.

4. Good Internet connection

That Said...Lets come to the bad part,

1. Pathetic Staff..really pathetic. you have to make atlest 3 - 4 phone calls to get cofee..They dont care
2. When I called to inform that I'm checking in, they said they will give complementary pick up from railway station. But they asked us to get accommodated in a indica and we are five adults. Again I dont want to complain on it, as it was complementary. But the should have some common sense as that car can accommodate only 4 PAX + 1 driver. Dont know what they had in mind. And the great part is they are only a 1.5 kms away from station and they dont even care about sending a bigger car. Again no complaints

3. If you stars are not good, then you will be greeted by one Mr.[--] of that Hotel. I should say we must make him HOD of some hotel management college. Hospitality is the last thing you can expect from him. Really, he will make sure that your stay is ruined in that hotel.

4. When he is in reception, you can always expect a delay of getting any service after making 3 - 4 calls. I may be speculating but I think this hotel people believe that we travelers are people who come and go out for free.

5. Lastly, their stupid policy which states that if you "book your room via online, then you are entitled to get rooms only by 12:00 PM." This you will come to know from the horses mouth only when you go to their hotel. So you have to wait in the lobby of the hotel like beggars, they dont even care to provide you water or coffee, unless you ask them.

6. In one of the rooms, we even had toilet water leaking in the bedroom and room was always smelling of Urine. Only on the last day we found the reason behind it.

Thanks to their staff, I really had a pathetic trip...I will not suggest this hotel to any one I know. After all " Athithi Devo Bhava"

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Harish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirantanthri, Owner at Aishwarya Residency, responded to this review, May 13, 2015
Dear Sir,

Thank you for sharing your feedback on your recent stay with Aishwarya Residency.

We are disappointed and saddened that despite our best efforts and complete transparency, your expectations and experience got mismatched with our offerings. Numerous folks have loved this place. A couple has given a constructive feedback (Changes happening as we speak.) And many have written regularly.

Other guest just before/during your stay appreciated the ambience and decor of the rooms along with our pleasant hospitality.

We hope you would come again with a positive approach and enjoy our pleasant hospitality. We look forward to having you at Aishwarya Residency again and give our hospitality a chance at another location (Aishwarya Suites)

Regards,
Team AIshwarya Residency
08212445592
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 15, 2014

excellent & time saving. taxi facility. worth for money. minimum amount. nice receptionist. excellent wifi facility. coffee was amzing. food was good. water is not good. room space was less little bit uncomfort

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Vijay Kumar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirantanthri, Owner at Aishwarya Residency, responded to this review, April 17, 2014
Dear Sir,

Great to hear from you!! Thank you for sharing your feedback on your recent stay with Aishwarya Residency. It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team.

We would also like you to know that we have just revamped our whole range of fabric furnishings at Aishwarya Residency which includes new bed linen, duvets and contemporary sleep solutions costing worth few lakhs.

We just finished a fresh new photo shoot of the hotel and the same has been uploaded on Trip Advisor, We request you the check the same and be doubly assured that, "what you see is what you get at Aishwarya Group of Hotels".

We appreciate your positive comments which have already been passed to our team members, but most of all we are really pleased that we managed to offer you a nice & memorable holiday.

As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!

Now you have more options to book with us as our new hotel Aishwarya Suites is up and ready. We would be glad to see you again.

Regards,
Team AIshwarya Residency
08212445592
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 6, 2014

We stayed at this hotel for 1 days and i must admit that from the first step we took inside the hotel we are greeted with friendly hotel staffs till we left the hotel. About the cleanliness i must admit that the rooms were very clean and most important the bathrooms were clean too. Altogether it was a good staying experience.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tumpa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirantanthri, Owner at Aishwarya Residency, responded to this review, April 17, 2014
Dear Sir,

Great to hear from you!! Thank you for sharing your feedback on your recent stay with Aishwarya Residency. It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team.

We would also like you to know that we have just revamped our whole range of fabric furnishings at Aishwarya Residency which includes new bed linen, duvets and contemporary sleep solutions costing worth few lakhs.

We just finished a fresh new photo shoot of the hotel and the same has been uploaded on Trip Advisor, We request you the check the same and be doubly assured that, "what you see is what you get at Aishwarya Group of Hotels".

We appreciate your positive comments which have already been passed to our team members, but most of all we are really pleased that we managed to offer you a nice & memorable holiday.

As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!

Now you have more options to book with us as our new hotel Aishwarya Suites is up and ready. We would be glad to see you again.

Regards,
Team AIshwarya Residency
08212445592
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 3, 2014

Rooms are clean and good, service also good. Next time I visit Mysore surely I stay aiswarya residency only, room rates also resonable they also travel guide with resonable rates, altogether is excellent

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kingstonmessi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirantanthri, Owner at Aishwarya Residency, responded to this review, April 17, 2014
Dear Sir,

Great to hear from you!! Thank you for sharing your feedback on your recent stay with Aishwarya Residency. It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team.

We would also like you to know that we have just revamped our whole range of fabric furnishings at Aishwarya Residency which includes new bed linen, duvets and contemporary sleep solutions costing worth few lakhs.

We just finished a fresh new photo shoot of the hotel and the same has been uploaded on Trip Advisor, We request you the check the same and be doubly assured that, "what you see is what you get at Aishwarya Group of Hotels".

We appreciate your positive comments which have already been passed to our team members, but most of all we are really pleased that we managed to offer you a nice & memorable holiday.

As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!

Now you have more options to book with us as our new hotel Aishwarya Suites is up and ready. We would be glad to see you again.

Regards,
Team AIshwarya Residency
08212445592
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2014

Location, Ambience,Staff excellent. However, the room can have better lighting instead of the fancy and dim lighting. The House Keeping need to step up and ensure clean and crisp white bed sheets. We found stained pillow covers, and the bed spread had fallen hair which was a turn off. We dusted and turned in since it was after midnight when we got in.
The drain system in that particular room might have been an issue, since the bath and sink water was stagnating near the drain and draining very slow.
All in all an average stay experience.

Room Tip: Pick a room in the hotel after checking the sheets and drain, preferably away from the road, since t...
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chiran C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirantanthri, Owner at Aishwarya Residency, responded to this review, May 13, 2015
Dear Sir,

Thank you for sharing your feedback on your recent stay with Aishwarya Residency.

We are disappointed and saddened that despite our best efforts and complete transparency, your expectations and experience got mismatched with our offerings. Numerous folks have loved this place. A couple has given a constructive feedback (Changes happening as we speak.) And many have written regularly.

Other guest just before/during your stay appreciated the ambience and decor of the rooms along with our pleasant hospitality.

We hope you would come again with a positive approach and enjoy our pleasant hospitality. We look forward to having you at Aishwarya Residency again and give our hospitality a chance at another location (Aishwarya Suites)

Regards,
Team AIshwarya Residency
08212445592
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 29, 2014

Hotel is at walking distance from bus stand, but in a small lane. Hotel interiors are good, for deluxe room, no proper ventilation due to location of hotel. Hot water is available during morning hours and in evening (on request). Hotel staff is friendly and helpful. Good wi-fi and television signals. Clean & neat hotel.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank P V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kirantanthri, Owner at Aishwarya Residency, responded to this review, April 17, 2014
Dear Sir,

Great to hear from you!! Thank you for sharing your feedback on your recent stay with Aishwarya Residency. It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team.

We would also like you to know that we have just revamped our whole range of fabric furnishings at Aishwarya Residency which includes new bed linen, duvets and contemporary sleep solutions costing worth few lakhs.

We just finished a fresh new photo shoot of the hotel and the same has been uploaded on Trip Advisor, We request you the check the same and be doubly assured that, "what you see is what you get at Aishwarya Group of Hotels".

We appreciate your positive comments which have already been passed to our team members, but most of all we are really pleased that we managed to offer you a nice & memorable holiday.

As part of our continuous improvement plan, we have introduced our mobile website and now rooms can be booked on the go through your mobiles!!

Now you have more options to book with us as our new hotel Aishwarya Suites is up and ready. We would be glad to see you again.

Regards,
Team AIshwarya Residency
08212445592
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aishwarya Residency

Property: Aishwarya Residency
Address: 2932/A Aishwarya Residency Bangalore Nilgiri Road Behind Kalyan Jewels | Near Suburban Bus stand, Mysuru (Mysore) 570001, India
Location: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
Ranked #3 of 143 B&Bs / Inns in Mysuru (Mysore)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aishwarya Residency 3*
Number of rooms: 32
Official Description (provided by the hotel):
Aishwarya Residency is situated in a quiet yet commercial area of Mysore, within close proximity to the Royal heritage - The Mysore Palace, St. Philomena’s Church and all the major tourist locations. A couple of minutes walk from the suburb bus stand and with an easy access to all the shopping and entertainment zones. ... more   less 
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