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“Wonderful place to stay”
Review of Hotel Silverine

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Hotel Silverine
Ranked #8 of 111 Hotels in Shimla
Certificate of Excellence
Cairns, Australia
Level Contributor
215 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
“Wonderful place to stay”
Reviewed March 26, 2013

A wonderful stay in an amazing city. Staff were friendly & helpful. The room was a good size with stunning views. The bed was comfortable & the room had everything you would need & was well presented. The restaurant is great with good friendly service, plenty of options and nice food. The location is great, at the end of the Mall & far enough away from the main part of town to be nice & peaceful for a good sleep. It is a bit of a steep walk up to The Mall from the hotel, but hey, everything in Shimla is steep - it is the Himalayas after all. It's not really a problem for most people, especially once you've done it a couple of times, but very elderly or extremely unfit people might need to do it slow. It's nowhere near as steep as many other places I saw around town though! You can get a taxi to and from the train station direct to the front door, which is a bonus & better than most places in Shimla. Get reception to ring for a taxi to the station. Coming from the station, if the taxi driver tries to drop you at the closed road near the High Court, get him to ring the hotel for directions to drive straight to the front door, otherwise it will be a steep, difficult walk. The bathroom was modern & clean - the only issue was the water pressure in the shower for the hot water which was not the best - my room was just a trickle whilst I was there - though I've experienced worse & it just meant a bit longer to have a shower. I imagine it would be much better on lower floors. Also, I didn't find out that they hire out heaters until I was leaving, when they asked me if I had hired one, when checking out. Whilst the blankets provided are good, the room is very cold in the winter at night (during the day is fine) and there had recently been some heavy snowfalls. A suggestion - that maybe guests are always advised of the option of hiring a heater when checking in - I think a lot would be unaware. I would definitely have done so. Once in bed though, was nice & warm & comfortable. Overall it was quite a pleasant stay and I would definitely stay again & recommend to others!

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pantherboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSilverine, Manager at Hotel Silverine, responded to this review, March 31, 2013
Dear Guest,

Greetings from all at Silverine - Shimla!

Thank You for taking out your valuable time and posting a review for us. It is highly appreciated.
We are glad to know that you enjoyed your stay here at Silverine - Shimla whislt your visit to the beautiful summer capital.
Your kind words motivate us to keep going and work harder towards our goal.
We try our level best to be proactive so as to be able to meet the needs of our guests.
The entire team at Silverine - Shimla wishes and hopes for you to provide us another opportunity to be at your service on your next visit to the beautiful city of Shimla.
Thanking You once again.



Best Regards,

Senior Management Team
Silverine
Shimla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Mumbai (Bombay), India
1 review
Reviewed March 23, 2013

when we travel we await to reach our vacation hotel and explore how it would be...silverines is just the place to be.. it was my lifes wow moment. brillant service amazing food great rooms and a hotel everyone should be at once at shimla...thank you for ur services ...

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 304554Gangs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSilverine, Manager at Hotel Silverine, responded to this review, March 31, 2013
Dear Guest,

Greetings from all at Silverine - Shimla!

Thank You for taking out your valuable time and posting a review for us. It is highly appreciated.
We are glad to know that you enjoyed your stay here at Silverine - Shimla whislt your visit to the beautiful summer capital.
Your kind words motivate us to keep going and work harder towards our goal.
We try our level best to be proactive so as to be able to meet the needs of our guests.
The entire team at Silverine - Shimla wishes and hopes for you to provide us another opportunity to be at your service on your next visit to the beautiful city of Shimla.
Thanking You once again.

Best Regards,

Senior Management Team
Silverine
Shimla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed March 23, 2013

Memories of a trip u cna never forget and especially when it is at Silverines. Amazing decor and view the hotel has. Ive loved the Cozy rooms so very rejuvenating and scrumptious food . The Hotel is a sure short recommendation to all my friends to be there and expreince the peaceful amibience .. thank you for services and world class hospitality

Room Tip: rooms are very cozy and peacful any room u choose is a blisss enjoy
See more room tips
  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bliss304554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSilverine, Manager at Hotel Silverine, responded to this review, March 24, 2013
Dear Guest,

Greetings from all at Silverine - Shimla!

Thank You for taking out your valuable time and posting a review for us. It is highly appreciated.
We are glad to know that you enjoyed your stay here at Silverine - Shimla whislt your visit to the beautiful summer capital.
Your kind words motivate us to keep going and work harder towards our goal.
We try our level best to be proactive so as to be able to meet the needs of our guests.
The entire team at Silverine - Shimla wishes and hopes for you to provide us another opportunity to be at your service on your next visit to the beautiful city of Shimla.
Thanking You once again.

Best Regards,

Seanior Management Team
Silverine
Shimla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
1 review
Reviewed March 21, 2013

If you wanna go close to nature and enjoy the beauty and relax in peace. It's the Place. Great Location. The staff is good too,they are incredibly helpful and gave us excellent info about the neighborhood. The restaurant is good too, good food and hygenic. We Were bunch of friends arrived late. They were couteous enough to offer food and odd hours. The hospitality is good. The room are of good size and neat & clean. otherwise the main problem at hills is the cleaniness. decent price with all comforts. I will surely like to have an extended stay when i vist there next.

Room Tip: Luved the rooms on the road side
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandhu1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSilverine, Manager at Hotel Silverine, responded to this review, March 22, 2013
Dear Guest,

Greetings from all at Silverine - Shimla!

Thank You for taking out your valuable time and posting a review for us. It is highly appreciated.
We are glad to know that you enjoyed your stay here at Silverine - Shimla whislt your visit to the beautiful summer capital.
Your kind words motivate us to keep going and work harder towards our goal.
We try our level best to be proactive so as to be able to meet the needs of our guests.
The entire team at Silverine - Shimla wishes and hopes for you to provide us another opportunity to be at your service on your next visit to the beautiful city of Shimla.
Thanking You once again.

Best Regards,

Seanior Management Team
Silverine
Shimla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey, United States
Level Contributor
7 reviews
4 hotel reviews
Reviewed March 21, 2013

If you are going to Shimla and looking for a nice place to stay, this is the place. It has big open rooms and everything u need for relaxing vacation. Staff is extremely nice and friendly. Great stay and look forward to going back :)

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gkw112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSilverine, Manager at Hotel Silverine, responded to this review, March 21, 2013
Dear Guest,

Greetings from all at Silverine - Shimla!

Thank You for taking out your valuable time and posting a review for us. It is highly appreciated.
We are glad to know that you enjoyed your stay here at Silverine - Shimla whislt your visit to the beautiful summer capital.
Your kind words motivate us to keep going and work harder towards our goal.
We try our level best to be proactive so as to be able to meet the needs of our guests.
The entire team at Silverine - Shimla wishes and hopes for you to provide us another opportunity to be at your service on your next visit to the beautiful city of Shimla.
Thanking You once again.

Best Regards,

Seanior Management Team
Silverine
Shimla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, England
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 19, 2013

The first problem is getting there. The access road has collapsed, so you have to walk a considerable distance to get to the hotel and it's at the bottom of a steep hill. Porters are essential for your luggage. The second problem is the hotel is not heated and in the winter is very cold at night. We struggled with the restaurant the first night, but once we worked out the buffet was served from about 8:30, food was not too bad. The staff did their very best to help us, including giving us a discount on our first meal in the restaurant, but the couldn't warm the hotel up, although they did let us have a heater (200 Rupees a night)

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank osinac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSilverine, Manager at Hotel Silverine, responded to this review, March 20, 2013
Dear Guest,

Greetings from all at Silverine - Shimla!

Thank You for taking out your valuable time and posting a review for us. It is highly appreciated.
We are glad to hear that you liked the services, staff, hospitality, the food and other facilities the hotel had to offer.
I personally believe the Poor Rating is very harsh considering the mentioned issues faced by you are beyond the control of the Hotel. Such as the Shimla Weather and a Land Slide on the High Court Road.

Central Heating - Only 5 Star Category Hotels in Shimla are equipped with Central Heating.
And all mid segmant hotels have a standard policy of providing Heaters at an Additional Cost.
Your travel agent was well informed about the same prior to the booking confirmations.
We are a mid segmant Hotel and we are not equipped with a central heating system.
Hence, Black & Decker Stand Alone heaters are provided in the Rooms with only an additional cost of INR 200 per night.

Approach - The hotel falls in a VVIP location and the same is believed to be our USP.
Hotel Silverine is a drive in property which is located right on the Mall Road and is one of the few hotels to have parking.
Shimla is a Hill Station and hence Steep and Slope is a Part & Parcel of the beutiful summer capital.
I apologise for any and every inconveniece caused to you.

The entire team at Silverine - Shimla wishes and hopes for you to provide us the opportunity to be at your service on your next visit to Shimla.
Thanking You once again.

Best Regards,

Seanior Management Team,
Silverine,
Shimla.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
Reviewed March 19, 2013

It was a very pleasant stay at this hotel..the scenic view from the rooms was just perfect to enjoy....The rooms are good and the hotel service is very good. We were there for three nights four days..we got a great deal package.The rooms were clean and room service was quick and efficient.the staff was very cooperative.We had some complimentary desserts served...we had our bonfire night with freshly prepared snacks and food...In all it was a great trip.we would surely love to come back for a stay at this hotel..

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0999-999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSilverine, Manager at Hotel Silverine, responded to this review, March 20, 2013
Dear Guest,

Greetings from all at Silverine - Shimla!

Thank You for taking out your valuable time and posting a review for us. It is highly appreciated.
We are glad to know that you enjoyed your stay here at Silverine - Shimla whislt your visit to the beautiful summer capital.
Your kind words motivate us to keep going and work harder towards our goal.
We try our level best to be proactive so as to be able to meet the needs of our guests.
The entire team at Silverine - Shimla wishes and hopes for you to provide us another opportunity to be at your service on your next visit to the beautiful city of Shimla.
Thanking You once again.

Best Regards,

Seanior Management Team
Silverine
Shimla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Silverine

Property: Hotel Silverine
Address: Near High Court, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #8 of 111 Hotels in Shimla
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Silverine 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Hotel Silverine is in the heart of Shimla which is the capital of Himachal Pradesh. We at Silverine try our level best to be proactive so as to be able to meet the needs of our guests and at the same time adding a touch of Himachal Pradesh. All the basic amenities and facilities are provided with a broad smile that’s present at all times to greet our guests. Hotel Silverine is rightly located on The Mall Road which is the creme de la creme of the city. The hotel is below the famous Shimla Club and very close to the Himachal Pradesh High Court, it is ideally placed and has scenic beauty surrounding it with every room facing the valley. ... more   less 
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