The hotel is near the lift so even if one is without a porter it’s not too much of a trouble to carry the luggage. As we were their only for three days, we did not have too much to carry. The exterior of the hotel has got the heritage charm. We stayed in their deluxe room, which was clean and spacious. We chose this room particularly for the view as it had a decent size balcony to louse around. However, we were given the corner room which didn’t really have much of the view as half of it got blocked by hotel’s another wing and the other have had sights of a ransacked huts. Even after complaining to the manager, they did not change our room which was the only let-down during our stay. I felt the front desk was not as friendly and cooperative as the other staff, who were always available for service. We were initially having too much trouble with the air con and it was freezing. Upon requesting they got us heaters even though the hotel is centrally heated. The food at WB is expensive but worth a try. The washroom was big and clean. We had hot water available all the time. My husband and I went there on Holi so the hotel was kind enough to give us some colours to celebrate in person.
- Official Description (provided by the hotel):
- Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more less
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- Also Known As:
- Willow Banks Hotel
- Willow Banks Shimla