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“Good Location”
Review of Hotel Willow Banks

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Hotel Willow Banks
Ranked #17 of 123 Hotels in Shimla
Certificate of Excellence
Reviewed April 16, 2014

We stayed here in October. Arriving tired, soaking wet and freezing cold. The staff were lovely rushing about getting us an extra heater for the room and hot water bottles, this level of kindness and service continued throughout our two day stay. The room was okay, nothing special, we had a nice balcony with views out over Shimla. I am giving 4 out of 5 for the staff and location but had it not been for them it would have been a 3.

  • Stayed: October 2013, traveled as a couple
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2  Thank Fellulah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 - 315 of 510 reviews

Reviewed April 8, 2014

Stayed for 3 nights towards end of March 2014. Its one of the better hotels to stay on the Mall Road & its close to the tourism lift. Staffs are generally warm & offer good service. Food was however a bit disappointing. There are many restaurants nearby at walking distance. If you are looking for hotels that open to good scenic view, then Mall Road is not the place to stay as one can see only buildings from most of the hotels on Mall Road. But if you are looking to stay in an area close to shopping / restaurant, then Hotel Willow Banks is indeed a good option.

  • Stayed: March 2014, traveled as a couple
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2  Thank Sandy_NK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2014

Hotel was really good. Especially for couples its a good one with good ambience/service/complimentary breakfast. Heart of the city with good shopping experience in and around. Choice of restaurants very close to this hotel. Loved it. Booked through travel tour agent.

  • Stayed: November 2013, traveled as a couple
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4  Thank badriprasad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2014

Stayed at Hotel Willow Banks for 2 nights with family in the first week of March 2014. I wanted a hotel which was easily accessible on foot and close to the tourism lift. The hotel manager, Mr. Gupta as well as the entire staff of Hotel Willow Banks were very courteous and warm. I was informed about the porter charges well in advance and did not face any problems getting my luggage up to the hotel.

Service wise the hotel stands way ahead of many other hotels, be it room service or food service. However, the food was little expensive.

I would definitely recommend the Hotel for a warm and comfortable stay.

  • Stayed: March 2014, traveled with family
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4  Thank Ritesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

Stayed here for 2 nights late january. Wanted a Hotel with easy access to shops etc and this was excellent location on The Mall. Getting bags to and fro Hotel not easy and one needs to ascertain the price of the Porters from Hotel prior to setting off.I'm sure we were overcharged.
The Rooms were good but a little dated would have loved one with a view. Meals were excellent and Staff generally helpful. My one complaint was the terrible booming noise from the Disco on both nights we were there it actually shock the place. Thankfully it did stop about 10pm but very unpleasant. Great spot for photos of Shimla at sunset

  • Stayed: January 2014, traveled with family
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2  Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2014

This Hotel is on Mall Road just behind the lift.2 km(approx) from new bus stand. hotel service is quick and good. food quality is also good but little costly. No vehicles are allowed on Mall road so if u have heavy luggage there is little problem but u can get potter on road and in hotel for carrying the same. Mall road is very peaceful and away from city noise. Shimla is non smoking zone specially Mall Road. Try to get room valley facing for good sight seen. hotel is value for maney.

Room Tip: Get room valley facing
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  • Stayed: February 2014, traveled as a couple
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2  Thank Dhananjay s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2014

Good hotel at Mall road, Staff were helpful, service was quick and effective, Enjoyed my stay . After more than 8 hour travel from Delhi when we entered the hotel felt relaxed after seeing the room. Food quality was good . Will stay again ...

  • Stayed: January 2014, traveled as a couple
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2  Thank mishrabk29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Shimla
#7 Luxury Hotel in Shimla
#8 Family Hotel in Shimla
Price Range: $83 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Official Description (provided by the hotel):
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla

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