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“Excellent Location”
4 of 5 bubbles Review of Hotel Willow Banks

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Hotel Willow Banks
Ranked #11 of 111 Hotels in Shimla
Certificate of Excellence
India
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Excellent Location”
4 of 5 bubbles Reviewed March 11, 2014

Stayed at Hotel Willow Banks for 2 nights with family in the first week of March 2014. I wanted a hotel which was easily accessible on foot and close to the tourism lift. The hotel manager, Mr. Gupta as well as the entire staff of Hotel Willow Banks were very courteous and warm. I was informed about the porter charges well in advance and did not face any problems getting my luggage up to the hotel.

Service wise the hotel stands way ahead of many other hotels, be it room service or food service. However, the food was little expensive.

I would definitely recommend the Hotel for a warm and comfortable stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ritesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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464 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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  • Hebrew first
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  • Swedish first
  • Any
English first
Christchurch, New Zealand
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 18, 2014

Stayed here for 2 nights late january. Wanted a Hotel with easy access to shops etc and this was excellent location on The Mall. Getting bags to and fro Hotel not easy and one needs to ascertain the price of the Porters from Hotel prior to setting off.I'm sure we were overcharged.
The Rooms were good but a little dated would have loved one with a view. Meals were excellent and Staff generally helpful. My one complaint was the terrible booming noise from the Disco on both nights we were there it actually shock the place. Thankfully it did stop about 10pm but very unpleasant. Great spot for photos of Shimla at sunset

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed February 13, 2014

This Hotel is on Mall Road just behind the lift.2 km(approx) from new bus stand. hotel service is quick and good. food quality is also good but little costly. No vehicles are allowed on Mall road so if u have heavy luggage there is little problem but u can get potter on road and in hotel for carrying the same. Mall road is very peaceful and away from city noise. Shimla is non smoking zone specially Mall Road. Try to get room valley facing for good sight seen. hotel is value for maney.

Room Tip: Get room valley facing
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dhananjay s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 9, 2014

Good hotel at Mall road, Staff were helpful, service was quick and effective, Enjoyed my stay . After more than 8 hour travel from Delhi when we entered the hotel felt relaxed after seeing the room. Food quality was good . Will stay again ...

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mishrabk29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid Sussex
Level Contributor
174 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed February 8, 2014

Large, well equipped room in a good location. Staff were helpful and obliging in arranging onward transport, changing our room, additional heating (the central heating went off at 0900 and didn't come back on until 1700), and umbrellas when it poured down.

The location on the Mall means you can pop back in between sightseeing and shopping and can also make use of the restaurants in town rather than the hotel facilities.

It's not cheap but a reasonable choice over some of the even more expensive hotels.

Room Tip: Avoid room 205, next to kitchens and lift
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 911bella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 1, 2014 via mobile

Good hotel. We had booked 2 luxury rooms. Good, big rooms. Used to have breakfast in the hotel and all other meals in the various restaurants on the Mall. Staff is helpful. Decent stay. One can never get bored while staying on the Mall.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Atulm72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh, India
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed January 27, 2014 via mobile

Almost all hotels at Simla are overpriced andthis one is no exception.
The hotel people make you feel as if they are doing you a favour by offering rooms.Season or no season most of the hotels are overcharging.
I stayed in September and for two suites I was charged around 25000 for two nights stay.I was charged this in off season.
The food was exorbitantly overpriced.
Even extra tea bags for room tea coffee were refused.

The pros are its good location and excellent rooms.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikiMehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Willow Banks

Property: Hotel Willow Banks
Address: Opp Tourism Lift, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Shimla
#4 Luxury Hotel in Shimla
#11 Family Hotel in Shimla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Official Description (provided by the hotel):
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla

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