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“Good Hotel Next to Mall Road”
Review of Hotel Surya

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Hotel Surya
Ranked #46 of 115 Hotels in Shimla
Reviewed April 9, 2013

Good and cheaper hotel located on mall road. Experienced sun rays in month of December, no need of blower during day time. Any time you can move to mall road , center attraction of the city. Easily access to taxis, buses, railway.

  • Stayed: December 2012, traveled as a couple
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1  Thank Jitendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded February 2, 2014

Dear sir,

Thanks for your feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our close connectivity to the Mall road, railway station and the bus stand. We are one of the few hotels providing access to the Mall road- one of the prime tourist spots in the city- from within the Hotel. This access is limited to hotel guests only.

Thanks

Team Hotel Surya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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161 - 167 of 231 reviews

Reviewed March 27, 2013

This was the only wrong decision of my awesome trip.. Pathetic Hotel, Below standard services, No power back up in a hotel with almost a dozen floors, the hotel staff is lacks customer service etiquette, All in all a total waste of money....
To The Owners - Get in touch with me if you want more valuable feedback and if you are keen towards improving the customer service.

  • Stayed: March 2013, traveled with family
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5  Thank ankitaks2921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 29, 2015

Dear Guest
Thanks for your valuable feedback.

Please Visit us again.
Team
Hotel Surya Shimla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

We can say this hotel is above average but not a very good. Location of the hotel is good. Breakfast, lunch and dinner little bit costly. However we can have this hotel as a option to stay. Main shopping area Mall road can be reached by 15-20 mins.

  • Stayed: March 2013, traveled with family
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3  Thank KanakJadav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 29, 2015

Dear Guest
Thanks for your valuable feedback. Hotel is completely renovated.

Please Visit us again.
Team
Hotel Surya Shimla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

i will never ever go this garbage place again. I'm from canada and instantly they decided to charge us more and they gave us the nastiest room. we had monkeys banging out winder all night. it was freezing cold. bed was disgusting with used blankets and stains. my buddy got sick. I literally slept with my hoodie jacket jeans and hat all night because the bed and covers were disgustingly dirty. I honestly thought i was going to walk out with some sort of sickness.

DO NOT GO HERE. PICTURES ARE MISLEADING. WORST SERVICE EVER. I HONESTLY WOULD HAVE RATHER SLEPT IN A CAR.

  • Stayed: March 2013, traveled with family
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4  Thank rockeyrsx121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 29, 2015

Dear Guest
Thanks for your valuable feedback. Hotel is completely renovated.

Please Visit us again.
Team
Hotel Surya Shimla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2013

Hotel Surya at Shimla an excellent place to stay. very friendly Staff Well appointed Rooms with attached Bathroom WITH Running Cold water, Hot Water only on Timing Basis or on request.
The Hotel is WIFI Enable, but low coverage in the rooms. Restaurant well done with atrium effect which one can have the excellent scenery View. food serviced here is good and their Kebabs platter is awesome must try. In winter you could get heaters on request.

The Hotel has a short cut to the Mall which is a plus point. Close to Kali bari which is an addition Advantage. Surya has Ample car park.

  • Stayed: December 2012, traveled with friends
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1  Thank chefsiddmehra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 29, 2015

Dear Guest
Thanks for your valuable feedback. Hotel is completely renovated.

Please Visit us again.
Team
Hotel Surya Shimla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

Surya is very low on service. They had two wifi routers but they could not help us to connect. I was given the password and I tried in my room, lobby, in conference room (right beside the router) for two hours continuously. I had to skype with my son who was waiting for me. But they did not help or do anything for the connection. No body cared to help or instruct. It was very upsetting.

Though I liked the food, the cleanliness and the room service. The breakfast spread is quite appreciable. The bathroom facilities were very poor. It smelt weird and the plumber could not remove or help it. Water supply was limited and very awkward in many cases.

I think its just a waste of money as there are many other options in Shimla.

Room Tip: Every room seems very conjusted...so just pick one and suffer
See more room tips
  • Stayed: June 2012, traveled with friends
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Thank Uittela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 29, 2015

Dear Guest
Thanks for your valuable feedback. Hotel is completely renovated.

Please Visit us again.
Team
Hotel Surya Shimla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2013

Have stayed in this hotel twice, it has decent rooms, the food is good and the service is quick and efficient, the biggest plus for this hotel is their ample car parking space, as parking a car in shimla is a nightmare, decent hotel for family stay.

  • Stayed: December 2012, traveled as a couple
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Thank Akash1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 29, 2015

Dear Guest
Thanks for your valuable feedback. Hotel is completely renovated.

Please Visit us again.
Team
Hotel Surya Shimla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Surya

Address: Circular Road, Near Victory Tunnel | Himachal Pradesh, Shimla 171003, India
Phone Number:
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #46 of 115 Hotels in Shimla
Price Range: $41 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Surya 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Located on circular Road, and connected to Mall Road (5-10 minutes walk) by Hotel's own elevators. The hotel has 60 elegantly designed guest rooms including Deluxe Rooms, Luxury Room, Honeymoon suites, Executive Suites and Super Deluxe Family Suites. We offer most modern guest amenities, which include in room Tea / Coffee Maker, Digital Cable , WIFI Internet connectivity, CCTV at reception, Travel desk, In-house laundry service and doctor on call.Delicious dining options at ‘’ 180 Degree Roof Top - a multi cuisine Restaurant’ that will satisfy your taste buds. - From an appetizing breakfast to light snacks and sumptuous dinners. When it comes to planning meetings and events, the hotels experience will ensure your function is flawless. It can cater 15 persons conferencing to 250 persons banqueting. ... more   less 
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Also Known As:
Surya Hotel Shimla

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