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“Leisure, Natur & Hosptality at its best”

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Shimla Havens Resort
Ranked #18 of 111 Hotels in Shimla
Shimla, India
2 reviews
“Leisure, Natur & Hosptality at its best”
Reviewed September 4, 2013

What Best you expect from a property at Hill Station, Shimla Havens meets all those criteria. Recently stayed at This place with my family, Initially looked bit confused about the reviews at trip advisor when I was on the way to resort. The road which leads you to the resort is one way and you have to drive downhill to reach the property. Once you reach at the porch after experiencing the adventurous drive the place opens suddenly and gives you a feeling of Grandness, Beautiful interiors, Restaurant with best view you can have, Rooms with the Valley view. The Places is surrounded by thick deodar forest and suites to all those travelers who are looking for something different from Crowded city hotels. I stayed in Garden room 103 which at Ground Floor and has well maintained small lawn outside room. sitting out and enjoying the nature and inhaling the fresh air, peaceful surrounding and hospitable staff with nice food.

Only one thing we missed at the resort was the adventure activities, when we asked the reception they asked that because of monsoon and rainy season they have closed these activities for the time being and shall be starting from September first week. I wish my kids would have enjoyed all of them.. nevertheless a great experience.. shall visit again..

Room Tip: Choose Deluxe Suite Rooms as they are on fourth floors and gives maximum view, Interiors is excellen...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yatin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, September 11, 2013
Dear Valued Guest,
Thanks for taking time to share your experience with travel community about your stay at Shimla Havens. We are pleased to hear that your stay at Shimla havens was pleasant and you enjoyed the lovely views from the resort along with the rooms interiors. Such types of appreciation is the true reward we can get from our valued guests.

As far as approach is concerned be assured you can tag it adventurous but not steep as even Tempo Travelers come till our resort and Himachal Transport Roadways buses operates very close to our resort, but i would agree for first time traveler it might look steep but resort has facility of providing trained chauffeur who can help you drive your vehicle till resort and drop you back till the point, where you feel your are confident enough to drive ahead, we provide the escort vehicle from the resort for those guests who intend to drive it themselves and wants to be a part of this drive themselves.

I am pleased to share the fact that 90% of the people prefer driving themselves till the resort and I am sure you are one of those 90% guests who choose to drive themselves despite of giving the choice to opt either of the options available.

We are sorry to hear that you could not enjoy the adventure activities at the resort, but I am sure you could understand the safety concerns of our guest because of the excessive rainfall this year, but to update you all the adventure activities are operational at the resort now. Please be our guest once again.

Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

234 reviews from our community

Traveler rating
    110
    83
    23
    10
    8
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124
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • Any
English first
Gurugram (Gurgaon), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 19, 2013

I had recently gone for a 4 day trip to Shimla and my booking was done by makeindiajourney.com for a stay at Hotel Shimla Havens.

We found the hotel located at the foothills of the valley with excellent view and location. The staff and managment was very friendly and cooperative. From the time of check in until check out the service was excellent including the meals which were offered in the buffet style at their restautrant.

Also, booking done by makeindiajourney.com was very smooth and transparent. There was no delay or hassle in getting my bookings through them and it took only a day for them to confirm by booking which was quite efficient. The best was there were no extra or hidden charges in their bookings.

Moreover they arranged the mall road pick up and drop from the hotel and all meals were also taken care of by them.

I would say an excellent experience with makeindiajournery.com and Hotel Shimla Havens.

Highly recommended!

Sangita Prataap

Room Tip: All rooms are valley facing so you can choose any and moreover, hotel staff will treat you so warmly...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Sangita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, September 11, 2013
Dear Valued Guest,
Thanks for taking time to share your experience with travel community about your stay at Shimla Havens. We are pleased to hear that your stay at Shimla havens was pleasant and you enjoyed the lovely views from the resort along with the rooms interiors. Thanks for your kind words written and thanks for appreciating the services and decor of the resort.
Please do visit us again when ever your plans brings you back to this beautifully city.

Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 18, 2013

I stayed here with my wife for 3 nights and 4 days. The resort is built at an excellent location, about 5 km from crowded Shimla. The rooms are excellent. Although, Shimla is a kind of place where you would not like to just sit in resort for whole day (why not go for a walk at Mall road instead) and hence resort amenities like Carom board, kids play area, basket ball court , Gym are all not very much used.

Some of the improvements which could be made are:
1. Have chairs on the lawn for evening seating. (Lawn is underutilized)
2. Improvement of directions to reach the resort (It can be confusing at beginning)

The place has a great potential and needs a bit of refinement to make it an excellent location in Shimla.

Room Tip: If you want an outdoor seating, prefer the room on lower floors. If you prefer scenic views, choose...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank madhur_ahuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, August 20, 2013
Dear Valued Guest,

Thanks for sparing your valuable time to review us on tripadvisor and sharing your experience about your stay at Shimla Havens Resort. We are pleased to hear that your stay at Shimla Havens was pleasant and thanks for appreciating the Location, Services, Interiors and Staff at Shimla Havens. It is really very motivating for us when guests appreciates our services and efforts to deliver more to the guest so that they enjoy their time.

Apart from your appreciating your suggestions are well taken into the account , through you I want to share with the travel community that we have lawn chairs for seating in the lawns and enjoy the nature, It was only because of the Heavy rains that the chairs were taken out from the lawns although on request as the weather permitted the same are placed back so that guest can sit and enjoy. Regarding directions are concerned we have around 4 to 5 Hoardings in a span of 2 km but in between there comes the cantonment area where these hoardings are not allowed hence our reception try to co-ordinate with the guest and we send our own vehicle from the resort to escort the guest till resort as per request.

I am sure in the coming time we shall try to refine all these services at our resort in order to make the stay at Shimla Havens a WOW experience. Thanks for being our guest at Shimla Havens and look forward to see you again

Regards,
Jyoti Guleria-( General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
1 review
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 14, 2013

Hi,
I want to share my experience on trip advisor,I stayed with my family in Presidential suite last month had great experience and enjoyed a lot during my stay.I found 2 to 3 faults also like The Lawn is not proper in leveling and gym equipments are very few.The cleanliness rating would be 4 out of 5 and over all rating would be 4.5 out of 5 for Hotel Shimla heavens resort.Otherwise the Location is very nice,my family enjoyed a lot.

Room Tip: choose a valley facing room on 1st floor other wise go for Presidential suite if it is available.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
22 Thank enjoyyourlife111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, August 20, 2013
Dear Valued Guest,

Thanks for sparing your valuable time to review us on tripadvisor and sharing your experience about your stay at Shimla Havens Resort. We are pleased to hear that your stay at Shimla Havens was pleasant and thanks for appreciating the Location, Services, Interiors and Staff at Shimla Havens.

It is really very motivating for us when guests appreciates our services and efforts to deliver more to the guest so that they enjoy their time.Thanks for being our guest at Shimla Havens and look forward to see you again

Regards,
Jyoti Guleria-( General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2013

It is an amazing resort with a great view. It is at a very quiet location away from the usually crowded Shimla.

The main positives of this resort are:
1. Great location as it is not to near to mall and not far as well. You can easily reach mall road in 15 mins.
2. Beautiful location, as it is in a valley.
3. Courteous and smiling staff always ready to help.
4. Well decorated and clean rooms.
5. Excellent and tasty food.

There are some negatives as well, though they are difficult to find:
1. In our package there was a fruit basket but we never got and when asked on leaving the hotel, they said that they forgot. This should not happen and they should give what is promised. Customer should not be required to ask for the same.
2. Though we stayed in deluxe room, but what we feel is that there should be proper grass in front of garden rooms and children’s play area.
3. The approach road to hotel is very narrow and steep. You cannot reach hotel without their help. On coming back road tests the engine power of your car.
4. Though food was excellent, but one day food served was cold.

But it was overall very good experience. They need to keep up the standard and improve on some of the areas.

Room Tip: Better to take the Deluxe room as though the granden view room has an open area but it is not mainta...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EnthusiastTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, August 19, 2013
Dear Valued Guest,
Thanks for sparing your valuable time to review us on tripadvisor and sharing your experience about your stay at Shimla Havens Resort. We are pleased to hear that your stay at Shimla Havens was pleasant and thanks for appreciating the Location, Services, Interiors and Staff at Shimla Havens. It is really very motivating for us when guests appreciates our services and efforts to deliver more to the guest so that they enjoy their time.

Apart from your appreciating your suggestions are well taken into the account and we are sorry to know that our team missed to deliver Fruit basket in your room , sincere apologies for the same and I agree with your whatever is promised should be deliver to the guest, shall surely look into the matter and assure you that it will not be repeated in the future. Regarding the Lawn development , your suggestion has been well taken along with few more of our guest who advised us to maintain the same , which we were not in a positing to maintain because of the excessive rains , but I am happy to share with you that the lawns have been maintain along with the kids play area and experior landscapes as well.
Please do visit us again , I am sure you will find lots of refinements would have been done by then and you will pleased to see it.

Regards,
Jyoti Guleria-( General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 10, 2013

I rely on tripadvisor for my travel and bookings and thus thought of giving it back to the community.

Most of the reviews of this resort were good and thus booked it for a weekend destination. Booked a deluxe room and stayed in the month of August (writing it from the hotel).

First the pros:
- Beautiful view. Your window opens to greenery with clouds touching your windows.
- Staff is extremely pleasing (and smiling) and that's what makes your stay good.
- Peaceful, away from city.
- Good Food, specially the dinner.
- Overall we enjoyed our stay and I would recommend the place.
- Good interiors of rooms.

However the Cons. (being the difference between being good and being wow. Must say, the place was good but lacked wow moments summarized below:
- When opting for wilderness, you expect the property to be big with options to explore. Sadly the location is good but property is constrained (must say that we visited in monsoon thus could not explore outdoor activities).
- The place has potential but is under-developed. For example, the kids play area should have been more kids friendly (should have clean and well maintained grass instead of pits). Green patches should be maintained for an morning or evening stroll.
- Would suggest the management to increase places to explore within the resort (perhaps a small open air outdoor cafe / possibly a small badminton court). These things will make it a resort rather than a hotel.
- Although the interiors of the room were good but lacked finesse.

Certainly the place has the potential and hopefully it is able to give wow moments to its future guests.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fultoobakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, August 11, 2013
Dear valued Guest,

It was a pleasure to have you with us and to know that you enjoyed your time at Shimla Havens.Thanks for sharing such a valuable feedback about our resort, It is very helpful when our guests shares their experience about their stay as it helps the travel community and Service providers like us to know what exactly our guest looks for the wow factors and where we needs to improve on to come up to the expectations of our loving guests.

Thanks for writing such a wonderful feedback, since most of the good things at the resort has already been explained by you and we are obliged to hear that most of the services at Shimla havens were pleasant and thanks for recommending us to the travel community.Through you I am pleased to share that your feedback has been incorporated and I thank you for your feedback.

Let me assure you on the following points you have mentioned in your feedback regarding wilderness and activities at the resort, we have around 8 to 10 soft adventure activities at the resort along with the nature and forest walk but because of the monsoon the terrains becomes slippery and ropes and rocks too are slippery hence these activities were closed for time being but shall be operational from august 20 onwards, we are sorry to hear that you could not enjoy all of them because of the rains . But let me assure you by the next time when you visit us we will not let you go without experiencing all of them.

Regarding the Kids area is concerned your suggestion has been forwarded to the concerned department to look into the prospects of adding some more activities along with the well developed grass lawns

Open air cafe is being developed along with small gazebo and we do have badminton court at the resort. Hope by your next visit all these suggestions will have been incorporated and we shall try our level best to make your experience at Shimla Havens... Wow experience....

Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 22, 2013

The Resort location is so good with an amazing view. Plenty of outdoor activities available. This is one of the most wonderful site I have ever been. I stayed this resort for 2 nights with my friends and we really had a very good time. The rooms were so beautiful and nice. The staff was very helpful and provided us a very good and quick service. The food quality was also very good. I definitely recommend this Hotel for everyone.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoolHimachal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, August 11, 2013
Dear valued Guest,

It was a pleasure to have you with us and to know that you enjoyed your time at Shimla Havens . Thanks for writing such a wonderful feedback. Your words of appreciation really acts as catalysts to us in providing the better services to our guests.

Please do visit us again, shall be happy to see you once again at Shimla Havens.

Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shimla Havens Resort

Property: Shimla Havens Resort
Address: Gahan, Summerhill, Shimla 171005, India
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #18 of 111 Hotels in Shimla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shimla Havens Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
Resort has 21 rooms, out of which 4 are garden rooms with personal garden, 8 deluxe rooms with big bay window and valley view, 6 deluxe suites with traditional wooden interiors and 3 presidential suites offering one living room and one master bedroom. ... more   less 
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