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The Oberoi Cecil, Shimla
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Reviews (1,828)
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Reviewed January 18, 2014

We reached there on the 31st dec from Manali. We were given a warm welcome by the extremely pleasant hotel staff and the check-in went smoothly. We had booked a nice top floor mountain view room and the room matched our expectations. The central heating in the hotel and room kept us warm throughout our stay despite the outside temperatures being sub-zero. Overall it's a nice heritage property. However, there were a few disappointments- They had organised a compulsory Gala dinner for NYE (Rs 4000 per person). We were surprised to see even soft drinks being charged separately. The DJ event wasn't what i was expecting. Even for a drop and pick-up to the mall road, the hotel charges you for it (distance is hardly 2 kms). I did not get the JetPrivilege credit for my stay whereas Jet Airways kept telling me always that Oberoi is their hotel partner

Overall, ultimately i felt i did not get the value out of spending so much for the stay and the dinner.

Room Tip: Top floor mountain view rooms are very good.
  • Stayed: December 2013, traveled as a couple
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1  Thank purvisat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded January 23, 2014

Dear Guest

Thank you for sharing your feedback. I am happy to note that the hotel room and the overall property impressed you. I am disappointed that the New Year celebrations were not to your liking. We had kept the festivities running through the day which included activities for children through the day, chef's session, bartending session. Our lounge had a pianist playing through the evening followed up with a gala dinner and music. I have taken a note of your comments and would surely try and incorporate it in our future events.

In relation to your point on Jet Privilege points, I would like to share that we are not partner’s with Jet Airways since 10th December, 2013.

It was a pleasure having you stay with us and I do hope we will get to have you in the future again.

Thank you,

Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014 via mobile

AWESOME is the word that describes The Cecil.Very systematic, very hospitable, excellent food, beautiful clean spacious rooms. We were 3 generations under 1 roof and each and every request was fulfilled.My mother needed special assistance and the staff really cooperated.Made our stay really a pleasurable one. Really appreciate your kind attention.Thanks Cecil- Will definitely be back again

Stayed: December 2013, traveled with family
Thank india_cheers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded January 23, 2014

Dear Guest,

Thank you for a thumbs up. I am extremely happy to read that the hotel and the team could make your family holiday memorable and we look forward to having you with us again.

Regards
Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

It's an Oberoi property so they obviously maintain a very high standard. But can't think of a single reason to quibble. The staff was excellent - very friendly, helpful, accommodating and prompt. The rooms were extremely well appointed and well serviced. The facilities, for kids and otherwise are ideal for a resort. The pool and spa area is to die for. It's a place you get your money's worth. This was my second visit and I am sure there will be a third and more.

Stayed: January 2014
1  Thank sushantsareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded January 14, 2014

Dear Guest

It was a pleasure to have you back with us and this time with family. Thank you for such wonderful words. The team is delighted to read that we could make your stay memorable and we look forward to having you with us again.

Regards
Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

We stayed here for 2 night - 3 days, from 27-29th December 2013;

this hotel is fabulous for various reasons:
Excellent heritage property, very delightful, friendly and helpful staff –

We loved the swimming pool, and the food at restaurant. Thank you for all the extra care you took during our stay, even when the hotel had 100% occupancy (it never felt that ways), extra quick service…

The room and bathroom were extremely large and comfortable, and the room was kept beautifully during our stay.

Ms. Deepa took us around the hotel, showing us all the areas like the restaurant, swimming pool, spa, activity room and other areas. The moment hotel staff sees any guest coming, they would stop their work and always greet you with a smile first...lovely

The location of the hotel was good, a 01 km (approx.) walk to the town, a nice walk, though we took a taxi (one way) the second day... Overall, shimla is a friendly and interesting place to stay!!

Very special thanks to Ms. Deepa @ front office, Special thanks to Mr. Shammi @ the pool, Mr. Tanzin @ the restaurant!!

Would like to thank the entire team at Cecil Shimla to make our stay comfortable and memorable :)

Will definitely stay again, soon…

All in this hotel was the best till date I have stayed at.

  • Stayed: December 2013, traveled as a couple
    • Value
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Thank Akkshey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded January 14, 2014

Dear Guest,

It was wonderful to have you with us as guests. I am glad to know that you enjoyed Shimla town and your stay at The Oberoi Cecil. Your kind words of appreciation for our team especially Deepa, Shammi and Tenzin mean a lot.

Thank you
Arpit Pant

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Reviewed January 5, 2014

This hotel, a five star property leaves no stone unturned. Best hospitality coupled with the awesome and eye stricking decor in the rooms. it is really enjoyable. The staff, ambience everything is excellent and up to the mark and the food is to die for.

  • Stayed: May 2013, traveled with friends
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Thank saumey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded January 14, 2014

Dear Guest,

Thank you for sharing your stay experience. We look forward to having you with us on your next visit to Shimla.

Regards
Arpit Pant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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