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“service with a smile”

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The Oberoi Cecil, Shimla
Ranked #1 of 112 Hotels in Shimla
Certificate of Excellence
Kidwelly, United Kingdom
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“service with a smile”
Reviewed July 1, 2013

There are very few hotels that you keep thinking about even after finishing your holiday and oberoi cecil in Simla is an exception.This was the stand out hotel in our 3 week Indian trip.The rooms are excellent oozing luxury,service was brilliant always accompanied with smiles and folded hands.We had delicious breakfast and dinners in the cecil restaurant enjoying the gorgeous views shimla had to offer.Harish and ranveer ( hope I spelled their names right) in the restaurant were brilliant. swimmimg pool and jacuzzi was lovely.We would definitely be looking for oberoi hotels when we plan our next holiday to India.

  • Stayed June 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank KalyanKantam1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, July 1, 2013
Dear Guest,

Thank you for such a heartfelt review. It is an absolute pleasure to know that the hotel has remained with you even post your stay. The entire credit for this lies with our team that work hard night and day for our guests. I have shared your wonderful feedback with Ranvir and Harish and the other members of the team. It is great to know that we would have you in other Oberoi hotels as well in the future.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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MANALI
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013 via mobile

Quite far from the mall road and charge an extremely high price of Rs 300 to drop just 2 km to the mall road and the exorbitant prices for food in the all room dining. But apart from all of this the rooms were superb with welcoming and gracious staff. Superb buffet for breakfast. Stunning swimming pool with amazing facilities like steam room gymnasium and delicious food. That is all you will need.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THE_CRATER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, July 1, 2013
Dear Guest

Thank you for your feedback. It is wonderful to read that you enjoyed the rooms, meals, facilities and above all the team that served you on your visit with us. I have made a note of your observations on the prices related to in room dining and the drop to the mall road and would look into the same. The road leading to the main mall is a restricted one and hence vehicles have to reach the lift area to drop guests should they choose to take a car. As there is limited parking, the cars have to come back again and hence the nominal charge. The main restricted road is available for guests to take should they wish to walk.

We look forward to the opportunity of having you back again on your next visit to Shimla.

Regards
Arpit Pant
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 24, 2013

We had booked this hotel based on what I had seen from one of the luxury railway journeys in India. It is the best hotel in Shimla with fabulous views over the hill and valleys. On arrival we were upgraded to a suite which was fabulous as it had its' own veranda where we could sit and read or drink and look out over the valley. The hotel was very clean, the staff very attentive without over doing it and the food was excellent. The indoor swimming pool was lovely and most of the time we had it to ourselves. When I had an upset tummy from too much sun, the staff were very helpful offering advice on what to do - neat a banana! We would certainly stay here again if we go back to Shimla and definitely recommend it for all age groups. It beats the 5 star Le Meridien in Delhi for character as that hotel could be in any country in the world.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladywh0lunches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, July 1, 2013
Dear Guest

Thank you for sharing your stay experience at The Oberoi Cecil. The team at the hotel strives hard to ensure that our guests go back with happy memories. Your recommendation for us is much appreciated and we do hope to have you again.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 23, 2013

Iconic property and one of the signature properties of the Oberoi group. Stayed here with friends and enjoyed our trip a lot. great rooms with superb view of the hills and delicious food.Highly recommend this place for all age groups. Book in advance to avoid disappointment.

  • Stayed July 2012, traveled with friends
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Helpful?
1 Thank ShantanuRaizada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, June 27, 2013
Dear Guest,

Thank you for your review. The team at the hotel is delighted to learn that your stay along with your friends at The Oberoi Cecil was memorable. We are honoured to have an ambassador in your for the hotel.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welshpool, United Kingdom
Level Contributor
125 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 21, 2013

We have never stayed in a hotel that has shown such devotion to the welfare of their guests as the Cecil. We were upgraded to a suite on arrival (for no other reason than they wanted us to feel like guests in their country). A lady called Neetu took care of us on our arrival showing us to our suite and giving us useful information. She remembered us each time she saw us asking if we were enjoying our stay and if there was anything she could do. The Lobby bar in the atrium is an impressive place to soak up the ambiance of the place whilst enjoying a drink or snack. Food in the restaurant was delicious and the waiters attentive. We cannot recommend this hotel highly enough. Thank you for a wonderful stay.

Room Tip: A room with a balcony is amazing. They will even provide chairs for you to sit out on the balcony t...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goateee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, June 22, 2013
Dear Guest,

Thank you for the kind words. I am really happy to note that the efforts of our team have left a positive impression on you. I would be delighted to share your feedback with Neetu. We are honored to have an ambassador in you for The Oberoi Cecil and look forward to more visits.

Regards
Arpit Pant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2013

Our stay at Oberoi Cecil in Shimla was very memorable stay which we will not forget for many years to come. The services was too good., all the staff were excellent, food was good also.During our tour to india we have stayed in many 5 star hotels such as Hyatt, Leela, Le Meridien but Oberoi Cecil beats them all on service and comfort.

Room Tip: good rooms are in Annexe block good views of the shimla from there.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank B4jaano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, June 20, 2013
Dear Guest,

I am pleased to read that your trip in India was made even more special while you were at The Oberoi Cecil. Your recognition is an immense source of motivation for all of us and to be part of your memories is indeed wonderful. I do hope that your next trip would be soon and we would have the chance to have you again with us.

Regards
Arpit Pant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludhiana, India
Level Contributor
180 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
Reviewed June 15, 2013

this is high class luxury property for those who love high standard & heritage of INDIA the hotel is at nice location in shimla wooden work in the lobby & restaurant is so nice & with brilliant shine after so many years the rr is too long in size without width but thea class waiters & atmosphere with gr8 food give you a romantic mood swimming pool is too good rooms are spacious with well service & smiling staff. almost hotel keeps it name itself OBEROI'S

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paramjitsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, June 20, 2013
Dear Guest,

It is wonderful to read you comments and appreciation about preserving the heritage buildings and your warmth towards The Oberoi Cecil in this regard. I am happy to read that you enjoyed the atmoshphere, service and the team at the hotel and we look forward to having you back with us.

Thank you
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi Cecil, Shimla

Property: The Oberoi Cecil, Shimla
Address: Advanced Study Road, Shimla 171004, India
Phone Number:
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Shimla
#1 Business Hotel in Shimla
#1 Romantic Hotel in Shimla
#1 Spa Hotel in Shimla
#1 Luxury Hotel in Shimla
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi Cecil, Shimla 5*
Number of rooms: 79
Official Description (provided by the hotel):
The hotel is located in Shimla, the gateway to the majestic Himalayas. Downtown Hotel with Colonial styling, 1 km from Shimla Station & 22 km from Jubalhatti-Shimla Airport. The Hotel is situated at the quite end of the famous Mall and is an ideal base from which to discover the unique beauty of the spectacular Himalayan ranges, Cedar forests and ancient monasteries. ... more   less 
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Also Known As:
Oberoi Cecil - Shimla Hotel Shimla
Oberoi Shimla
Shimla Oberoi

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