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The Oberoi Cecil, Shimla
Ranked #1 of 111 Hotels in Shimla
Certificate of Excellence
London
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Superb”
5 of 5 bubbles Reviewed April 19, 2013

The service at the Oberoi Cecil is simply the best I have ever experienced.
The Cecil also has a superb kitchen and a lovely bar to while away the hours.
The rooms are traditional and fine, but the beauty of this hotel are the people who work there. They are simply wonderful.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TTTLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, April 22, 2013
Dear Guest,

Thank you for sharing your review and your kind words about the service and the team. Your comments are a source of inspiration for us.

Warm Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,508 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (499)
Date | Rating
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English first
india
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 18, 2013

Beautiful hotel with heritage feel. Service levels the best you can receive right from the GM to housekeeping staff and the restaurant team. The foods amazing particularly the Indian food section in the menu. Buffet breakfast is great as well. Rooms are really nice as well. The bathrooms need some upgradation now. Some rooms have a balconys alongside but you are advised not to open due to monkey menace, the hotel should do something because the weather is beautiful and that's why you have come to the hills what's the point if you can't enjoy the weather. They should put some net or wires that the monkeys can't get thru the balcony's and one can open the doors when one wishes to. Overall top class service levels and a beautiful property as well. Great staff overall.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chapps76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, April 19, 2013
Dear Guest,

Thank you for your review and such nice comments about the hotel and the team. Just to keep you informed we are working on certain options to help us enable better utilization of rooms with balcony's. The problem of monkeys in Shimla is a bit unfortunate but hopefully the local bodies are looking at tackling the same. I would be happy to share your appreciation about the food with our culinary team.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

Although we stayed at The Oberoi Cecil in December 2012 during new years week, the memory of the beautiful view from our room is still fresh in our minds.
Our journey from Mumbai to Shimla was tiresome due to flight cancellations etc., but it was worth it when we were greeting by the smiling staff at The Oberoi Cecil. We reached at around 12:30 AM late night and we were whisked to our comfortable room where we were given Hot Chocolate, which was welcome in the cold Shimla weather.
Room: The Premier Room with the Valley view we stayed in was fantastic. It is spacious with a balcony, walk-in closet and has a rustic feel to it. The view is to die for, so the Premier Room is highly recommended.
Service: In one word - Impeccable. From the housekeeping team to the restaurant staff to the front desk staff, everyone made us feel welcome and were ready to help with any request. Special mention to Harshit who checked us in and also arranged for a complimentary vehicle to visit the Viceregal Lodge.
Food: We tried the breakfast one of the days and we liked it. Tasty and wide variety as expected from a 5 star hotel. Room service was up to expectation as well.
Facility: I cannot say enough about the heated swimming pool and jacuzzi. It was excellent, well maintained and water was just at the right temperature. The Spa was heavenly as well. We took a spa treatment on the last day and it was very relaxing.
Area: The hotel is a 15-20 min hike from The Mall Road (must visit for variety of eating options). For young couples it should not be a problem as it is a nice hike on tree lined street. It is also safe to walk in the night as well which you might need to do as the shared Tavera taxis stop ferrying people after 6PM in winter. To experience some snow in the winter, you must visit Narkanda which is around 3-4 hours car ride and avoid Kufri as there is not much snow there.
A beautiful and memorable stay and we hope to visit The Oberoi Cecil soon.

Room Tip: Premier Rooms with Valley View
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Jatin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, April 19, 2013
Dear Guest,

We appreciate that you took the time out to share your experience at The Oberoi Cecil. December is a wonderful time to be in Shimla and it is great to read that you were able to enjoy the wonderful places in and around Shimla. I am really happy to know the the hotel, our team and the services were able to leave a positve impression on you and I do hope we would see you again soon.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 12, 2013

The Cecil is a beautiful well maintained hotel with gorgeous wood paneled interiors. It ha a very colonial feel. The indoor pool is lovely. The food in the restaurant is delicious and good value for money. The mini bar is very reasonably priced. The views over Shimla are striking and it is in easy walking distance of the main attractions. The staff are extremely attentive and helpful. The service in the dining room was a little chaotic at times but they were very apologetic regarding any problems and this in no way detracted from our stay. A charming hotel!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edith069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, April 14, 2013
Dear Guest,

Thank you for staying at The Oberoi Cecil during your trip to Shimla. It is great to read that you enjoyed the feel of the hotel. The indoor heated pool is indeed a unique feature of the property and a popular place to be in the hotel. We do hope that this is not your last trip and we look forward to having you in Shimla and at the hotel again.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sml
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 11, 2013

The stay at Cecil, Chaura maidan Shimla, was fantastic, I have earlier also stayed here, its magnificent interior as well the most beautiful view just outside the room windows are breathtaking and the weather outside is very charming some time so mystic and pleasant, it was heavy thick fog and after 15-20 mints, it changed to a little sunny and after a gap of another 20 mints it started raining and thunderstorms. It was changing as some film was going on the screen. Fantastic. The rooms are very very good the staff is very well behaved and most caring. Its location is too good. Overall its fantastic property from every angle.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank himSml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, April 14, 2013
Dear Guest,

It is always a pleasure and a wonderful feeling to welcome our regular guests. I am glad that you enjoyed the different faces that the weather God's bestow upon this town. Your positve words for our team and the overall hotel are much appreciated.

Regards
Arpit pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 11, 2013

Oberoi Cecil

What a change...this is a really nice hotel in a very pleasant place. Shimla is one of the nicest towns/ areas I visited in this trip.

The staff are quite rightly proud of this hotel, luxury is in abundance. Food is good, served buffet style for those who, like me, enjoy sampling lots of different things. A bit of a disappointment with the egg service, invariably they were cold and a little undercooked, but that did not really spoil the whole experience. Wonderfully soft towels, dressing gowns and bath/shower is just what is needed after visiting some of the smaller village hotels and travelling along the winding Himalayan roads which defy any regulatory discipline, although I am sure our driver was aware of the road rules.

There is a feedback form to fill in and ostensibly send off to someone in head office, however it came as a bit of a shock to be questioned about some of the comments I had made on the two places in the list that the service did not meet my expectations. All I can say is that if you set your business up to be one of the best, then your customers have much higher expectations and the small amount of confusion when we arrived and were registered, in my opinion did not meet my expectations, this along with another comment seemed to upset the staff greatly....such is life ...Improve the food and this place would be fantastic..

Room Tip: Our room was up high enough to get a good view.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melody110808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, April 14, 2013
Dear Guest,

It is wonderful to read that you liked Shimla as a destination on your trip and that you enjoyed your stay at The Oberoi Cecil. Thank you for appreciating the hotel and the services. I have noted your comments about the food and egg service and would surely share it with our kitchen team. The feedback form filled by guests enables us to understand our strengths and weaknesses. The idea of seeking information is to help us get a first hand feedback. Though I would surely ensure the same is done discretely. We do hope to have you again with us on your next visit.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

hi all you british people, iwish to let you know about the fantastic hotel we stayed in when we travelled to shimla last week, the staff were polite and extremely welcoming, the manager introduced himself to us nothing was too much trouble, the rooms were fabulous and opulent, we went down to breakfast and the service was so good i was speechless, i have travelled all over the world and never had such attentiveness down to the finest detail, thankyou everyone at the cecil oberoi shimla,,, next year our family will be going to another oberoi hotel,,,,,,,

Room Tip: our family had a suite at the cecil oberoi
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susielyly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this review, April 11, 2013
Dear Guest

We are all elated to read your feedback. As hospitality professionals, a satisfying note from our guests is our biggest source of motivation. It is an honor to have an ambassador in you for our hotel. We hope to have more visits from you at The Cecil and other Oberoi hotels.

Regards
Arpit Pant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi Cecil, Shimla

Property: The Oberoi Cecil, Shimla
Address: Advanced Study Road, Shimla 171004, India
Phone Number:
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Shimla
#1 Luxury Hotel in Shimla
#1 Family Hotel in Shimla
#1 Business Hotel in Shimla
#1 Romantic Hotel in Shimla
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi Cecil, Shimla 5*
Number of rooms: 79
Official Description (provided by the hotel):
The hotel is located in Shimla, the gateway to the majestic Himalayas. Downtown Hotel with Colonial styling, 1 km from Shimla Station & 22 km from Jubalhatti-Shimla Airport. The Hotel is situated at the quite end of the famous Mall and is an ideal base from which to discover the unique beauty of the spectacular Himalayan ranges, Cedar forests and ancient monasteries. ... more   less 
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Also Known As:
Oberoi Cecil - Shimla Hotel Shimla
Oberoi Shimla
Shimla Oberoi

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