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The Oberoi Cecil, Shimla
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1,444 - 1,449 of 1,806 reviews
Reviewed November 16, 2012

this is a beautiful colonial style hotel in a convenient situation in Shimla.
The rooms were spacious, clean and bright.
The staff were outstanding, courteous, cheerful, and attentive.
The food for both breakfast and dinner were also excellent with lots of choice, both Indian and Western dishes.

Stayed: October 2012, traveled with friends
1  Thank colinr_03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded November 16, 2012

Dear Guest,

The hotel is indeed a 100 plus year old colonial structure in the most prominent area of Shimla town. Thank you for appreciating the hotel facilities and the service of our staff during your stay. We hope to have you back with us in the near future.

Regards
Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2012

I stayed in this Hotel a little while ago now, but reading recent reviews I notice little has changed,in that it was a truly lovely expierence. The rooms are great, the staff are great, the food was fantastic.
Sheer joy, Oberoi you should be proud.

Room Tip: Top floor if you smoke, try the spa, fab.
  • Stayed: April 2012, traveled with family
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1  Thank forestAndorra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded November 16, 2012

Dear Guest,

Thank you for taking the time and posting your review. It gives us immense pleasure to note when our guests appreciate our consistency in service. We look forward to your continued patronage.

Regards,
Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2012

I stayed at the Oberoi in October 2012. The staff at this hotel are exceptional and ooze kindness and efficiency and attention to detail. You feel like you are part of a family. Unfortunately my mother fell sick during our stay and had to attend the local hospital on several ocassions. Without the support of the staff my world would have fallen apart. They helped me in every way possible; a member of staff sat with my mother throughout the night (in casuality) while I got some rest and when she was transferred to a hospital in Chandigarth a member of staff travelled with me and stayed with me until the tour company provided support.

The hotel is beautiful and the facilities are wonderful but it is the staff that make this hotel great.

Debra (Manchester)

  • Stayed: October 2012, traveled with family
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1  Thank Debra Jayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded November 16, 2012

Dear Guest,

Greetings, I hope your journey back was comfortable. Thank you for such kind words about the team at The Oberoi Cecil. I do hope that your mother is feeling better and the team joins me in wishing her good health.

Regards
Arpit Pant

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Reviewed November 13, 2012

Wonderful room, exceptional comfort. Staff superbly efficient but warm, kind and always smiling.

The whole athmosphere was delightful. Exceptional kindness was shown to us with flowers and cake to celebrate a very special anniversary.

What could have been an inconvenience in the travel arrangment back to Kalka was solved prompty and effeciently by the beatiful lady manager on duty.

All the staff cannot be praised more highly.

I hope I will return

M

Room Tip: We were upgraded to a very superior room on 5th floor
  • Stayed: October 2012, traveled as a couple
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Thank margherita p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded November 13, 2012

Dear Guest,

Thank you for sharing your experience of your stay at The Oberoi Cecil. Your kind words and positive comments inspire the team to continuously do well. I am also pleased to know that our colleague at the Front Desk was able to help you with your transfer arrangements at short notice. We look forward to your next visit.

Regards
Arpit Pant

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Reviewed November 7, 2012

We stayed at the Cecil for 3 nights in September 2012, and enjoyed pampering ourselves whilst there.

As arranged, the hotel chauffeur was there to meet us at the train station and drove the short distance to the Cecil. Due to a flight cancellation, we also used their chauffeur service from Shimla to Kalka on our hastily rearranged return to Delhi. Their drivers are excellent, ensuring we had a stress-free personal transport while there and down the mountain.

My wife was impressed by our room, and was blown away by the enchanting vista from our balcony. Being tired from the long train journey from Delhi, we dined in our room before crashing into bed. The room service and meal was faultless, and the wonderfully large comfortable bed (and choice of pillows) ensured we awoke refreshed. There was a minor problem with the refrigerator, but hotel engineering soon remedied that.

Dining room staff demonstrated the perfect balance of professionalism and friendliness, attending to needs without hovering around us, yet being willing to chat about their lives and career aspirations during breakfast each morning, The continental breakfast was first class, and offered excellent variety of fresh juices, fruits, cereals and danish pastries etc.

My wife enjoyed a spa session at the hotel so much, she insisted I have one the following evening. Very enjoyable indeed.

The Oberoi is expensive, but it does offer real value for money...and great service!

Room Tip: We opted for a Premier Room with a Mountain View, and were not disappointed.
  • Stayed: September 2012, traveled as a couple
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Thank DVDPerth_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, Manager at The Oberoi Cecil, Shimla, responded to this reviewResponded November 8, 2012

Dear Guest,

Thank you for taking the time and posting such a detailed feedback about your stay. I am happy to note that all the hotel services that you utilized have left a positive impression and made your experience with us better. Our focus has been always to provide efficient yet unobtrusive service to our guests. I would share your kind words with all team members at the hotel.

Warm regards
Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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