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“average hotel”

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Hotel Gulmarg Regency
Ranked #85 of 112 Hotels in Shimla
New Delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“average hotel”
Reviewed July 2, 2013

Hotel was good, near to mall road , room service was good but room was very tidy, Rooms are not spacious as well as the toilets. Large mirrors are everywhere. Rooms are undergrounds, and very conjusted, no mountain views no fresh passouts from there ,

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Sushant B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
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140
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
New Delhi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 28, 2013

I had a very comy stay at the hotel.The location was pretty good (near Mall Road),also the service and people turned out to be helpful.Even though we were a family of three they dint charge for the third person.Overall definitely value for money.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
4 Thank Ajay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 22, 2013

I searched via trip advisor and made booking via clear trip for 2 days . i got an sms in which trip id , hotel contact no was there . i called at hotel for confirmation , hotelier said booking not done , i called clear trip , they confirmed booking is there and asked me to again call hotel . i called again but same response , finally cleartrip said that pl. reach hotel and not to worry abt booking .. i reached hotel and showed that sms , hotel manager was very rude .. and allocated one room , the room was having no outside window , no view and suffocating and no mobile signal . on asking manager responded rudely that this room is like that only . i called clear trip they reverted me that tomorrow your room will be changed . tomorrow the room was changed , that room was also a substandard room but had a window and mobile signal atleast . hotel manager is so rude that i was not even willing to talk to him about any concern any more and wanna willing to change the hotel .. anyways i would suggest clear trip that pl tie up with decent hotels .. to maintain your standard . these kind of hotel will spoil your image also . pathetic hotel and rude staff . hotel is near mall road atleast 20 min walk upward .. food was pathetic .. parking is there but very crowdy , parking the car and taking it out is a challenge everytime .. way to reach the hotel is also a up hill driving and that too in a lane and this up hill drive is almost a km with 2-3 turns , U turn also . and if any other car is coming from other side then .. that would be a tough issue to handle . anyways i have been to shimla earlier also and drove in such lanes .. so i managed it . if some one is choosing this hotel then take upper floor hotel and call the hotel and get the confirmation about the room and floor before reaching there .. because these people does not entertain much because they know that payment is already done .. and the season is ON so they dont need to worry about anything .. But I am thankful to clear trip customer care that they attended my calls and reverted with solution .. and put a lot of efforts to resolve it and was willing to refund my full money if i opted .

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
4 Thank Abhishek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Shimla hotels

New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 22, 2013

We checked in this so called 'hotel' in the evening and the room initially offered to us was pathetic. It was a smaller room. We refused that room and were offered another room. The new room was more spacious . We did not like their first attempt to mis-sell the smaller room
The new room was just a tad better. There were lumps of dust on the floor, under the couch. The curtains were torn from the inside. The washrooms were the worst. There was only one bucket, that too dirty; broken mugs, geyser wires were hanging and despite pointing out the same, same was not paid heed to. WC was not clean, there was no harpic etc and the housekeeping did not clean the same. There was no shower, no wiper to clean the floor. The floor it seemed was not cleaned and too much glasswork made me feel uncomfortable.
One of the website lists daily newspaper as a free service and to our surprise, the guy at the counter blindly and curtly refused the same. As per him, they have not offered free newspaper to anyone. Imagine the cost of a newspaper and losses it could have incured.....
There was a power failure on one of the nights of the stay and there was no back up. Phone lines stopped working and we could not contact anyone. God knows when the supply was restored.
In all, would keep this hotel only as the last option, surely not recommendable
Bed was Ok, circular one, but the bedsheet seemed dirty. We had to use our bedsheet which we had luckily taken with us.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 110nutraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucknow, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2013

i booked the hotel room (corner dekux) through agoda for 3 nights. wen i reached dere i found that there was no window in the hotel room and much much suffocation in the room. i requested the incharge designated as GM Saheb.....to chande my room .....in very bad manner he straight away replied ....ask ur agency through u booked the room...........finally i was given a small room (Kothri type room no. 329)...just picked as there was a window in the room......very bad bathroom....daily i complained for the fan which was not working....but till our check out after 3 days ....it was not repaired......the staff was very very non...co-operative.....food was worst.......bathroom was looking as never cleaned.....bedsheets were so dirty as no body can use in normal course....our 3 days stay in shimla was ....like a punishment to us just because of hotel gulmarg.....i m surprised that how govt. authorities allow such hostel type accommodation to run as hotel.....one should think 1000 time to book this hotel

Room Tip: Before booking a hotel room one should confirm the room size, and interior etc....and if possible bo...
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  • Stayed June 2013, traveled with family
    • Location
Helpful?
2 Thank prabhakar71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 28, 2013

5 mins walk from Mall Road, decent budget rooms and decent stay. Good staff. Average food and extremely irritating ,limited breakfast & tea. The service in food and breakfast quantity is what really is bad otherwise its an ok decent hotel.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikramBhatia25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 25, 2013

We had our booking form make my trip. Booked the honeymoon room that has the highest tariff . So expectation was a little bit high.
Upon arrival they tried to give us a room that couldn't be their honeymoon room. when we refused to stay there they showed another room with very old furniture and shabby condition. When we again refused they showed us a room with good condition and good view.
Rooms are not spacious as well as the toilets. Large mirrors are everywhere. There was a 14" television without a remote and 15 to 20 channels. The room actually looks good at night with decorated lights on. No WiFi connection was there though mentioned.
Location wise the hotel is good. Very near to mall road and 1 to 2 km from the ridge.
Hotel staffs were helpful. We had no problem with the bill payment.
Food quality was average.
Overall nice staying without luxury.
You can compare prices and rooms with other hotels.

Room Tip: Top floor rooms with mountain view are good. we stayed room 525.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maharnab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gulmarg Regency

Property: Hotel Gulmarg Regency
Address: Near The Mall, Shimla 171003, India
Location: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Room Service
Hotel Style:
Ranked #85 of 112 Hotels in Shimla
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Gulmarg Regency 2*
Number of rooms: 120
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