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“Excellent service, excellent food!”
Review of Shang Palace

Shang Palace
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Ranked #19 of 13,606 Restaurants in New Delhi
Certificate of Excellence
Price range: $22 - $44
More restaurant details
Restaurant details
Neighborhood: Connaught Place/Janpath
Description: After it’s glorious success all around the world in iconic cities, the 39th Shang Palace is being brought to New Delhi by Shangri-La. With expansive interiors that include lavish indoor seating, three private dining rooms for a personalized dining experience, and a large outdoor deck overlooking lush green gardens for al fresco dining, Shang Palace offers Sichuan, Cantonese and the mystical Yunnan cuisine by three Chinese specialty Chefs. The hotel is home to Chef Ye Hai Jun, a Dim Sum culinary master and Chef Fulei, a proficient Wok Chef, to ensure you receive nothing but the best in authentic Chinese cuisine. Chef Ye Hai jun, has meticulously crafted the Shangtastic Dim Sum Lunch menu, which features an assortment of dim sum, signature clay pot specialties and homemade ice cream from Monday to Saturday.
Reviewed February 25, 2019

Our vegetarian family went in a large group and were seated at the large round table in the PDR. Sajid took care of us and I have to say, he and his colleague were responsible for making our more all the more enjoyable. Having great food in a restaurant is one thing, but being able to provide hospitality and such warmth is another achievement all together. I would highly recommend you visit Shang Palace and a special shout out to Sajid, do ask for him to serve you as he was excellent! From taking care of recommendations, to alterations, to making sure the kids were happy and well fed, everything was taken care of!

Date of visit: February 2019
    • Value
    • Service
    • Food
Thank mahimag87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSNayar, General Manager at Shang Palace, responded to this reviewResponded February 25, 2019

Dear mahimag87.
Thank you for sharing your kind words of appreciation with us.
Your generous comments have been shared with the entire team and we look forward to welcoming you again.
Kindest regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 - 84 of 577 reviews

Reviewed February 23, 2019 via mobile

Thank you so much for always having us in your hotel and have been enjoying stay and food in Shang palace.its the most favourite place to dine be it with friends or family. The ambience is so classy. The desk people were very helpful to show us across the restaurant, I have to mention their names in lobby Rigzin, Harshit always thankful for escorting my clients to Shang palace and giving us all needed information.

Date of visit: February 2019
Thank AsgarH10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSNayar, General Manager at Shang Palace, responded to this reviewResponded February 25, 2019

Dear AsgarH10,
Thank you for sharing your positive feedback .
We are pleased to know that we were able to meet and exceed your expectations through our services.
I have shared the same with my colleagues.
We will be delighted to have you visit us again.
Best regards
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2019

A friend and I had dinner here our second night in Delhi as it was close to our hotel. Amazing food! We visited on a "dry day," as it was Republic Day, so no alcohol was being served, but that didn't dampen our experience. We followed our waiter's recommendations as to dishes and he was also able to adjust the heat level of some of the dishes. We had a cod dish (yes, you read that right) that melted in our mouths. A highly recommended destination.

Date of visit: January 2019
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSNayar, General Manager at Shang Palace, responded to this reviewResponded February 17, 2019

Dear Melissa C,
We are so pleased to learn that you liked the food. Found the staff cordial and appreciated the service standards.
Your encouraging words mean a lot to us and I have shared the same with the team.
If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again.
Kindest regards
General Manager

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Reviewed February 12, 2019 via mobile

Wont be called authentic Chinese food, but still good compared to most places service is great and so is outdoors

Date of visit: February 2019
Thank traveluxuryblog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSNayar, General Manager at Shang Palace, responded to this reviewResponded February 13, 2019

Dear karanisrani,
Thank you for taking time out and sharing your detailed and valuable feedback with us, it is much appreciated in order for us to serve you better.
We are happy to hear that you found the service truly exceptional.
Your generous comments have been shared with the entire team and we look forward to welcoming you again in not so distant future.
Best regards
General Manager

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Reviewed February 6, 2019 via mobile

The food in Shang palace is really good especially the chili garlic noodles . The service is also good but the food takes too much time to come .

Date of visit: February 2019
Thank Everyoneisawsome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSNayar, General Manager at Shang Palace, responded to this reviewResponded February 7, 2019

We are indeed very grateful to you for posting the encouraging feedback. We are happy to know that you liked the responsiveness of the staff and found the food delicious. In case your travels bring you back to New Delhi, we hope you will choose to visit us again.
Best regards
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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