Great location, I'll give it that. The rooms look pretty nice but we stayed there for the pool. After seeing previous reviews, I wrote to them to ask if the pool was working and was told 3 times it was, including about a week before we arrived. The pool was dark green and gross and every day they said a man was coming in one hour to fix it and he never did. They flat out lied every time I asked. Wifi reception pretty poor. The bed had a sheet covering the mattress, then another strange sheet that didn't cover the whole bed so me and my son fought over that the whole night trying to cover parts of our bodies. Air con and fans on and off all the time due to power outages. Still had food poisoning from Nepal so did not have the energy to fight over the AGREED price. Per lots of other reviews, they changed it and charged more than agreed. We went to Agra/Jaipur for a few days and when we got back, we checked out the next morning and gave up on the pool which was still filthy. A real struggle to stay here as the staff do not care. Shame I met the owner on my way out whilst arguing over getting my luggage back from the store room. He sorted that out in a flash but it was too late. Then they demanded I pay extra for the 3 previous nights. We were so sick and confused and angry that I just paid it to GET OUT OF THERE!! Shame, as the hotel has a lot of potential. The owner should sack everyone and start again!!
- Official Description (provided by the hotel):
- In the busiest trip of Pahar Ganj, there are some quiet hotels situated away from the Main Bazaar, Prince Polonia is one such place. We believe once you stay with us, you will become our guest forever. ... more less
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- Also Known As:
- Prince Polonia Hotel
- Prince Polonia New Delhi