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“Don't stay here” 2 of 5 bubbles
Review of Hotel Swagat Palace

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Hotel Swagat Palace
Ranked #713 of 1,049 New Delhi B&B and Inns
New Delhi, India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Don't stay here”
2 of 5 bubbles Reviewed February 25, 2011

Service of the hotel was quite good
Rooms were terrible, there was water leakage in each and every room
Location is the only best part about this hotel.
Rooms and bathrooms are not clean at all.
there is no inhouse kitchen of the hotel and the king of food they were serving was terrible

  • Stayed February 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank freakout4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
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Rating summary
  • Location
    2 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    1 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    1 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Ranny
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 19, 2011

Terrible Hotel. I booked thru cleartrip and reached there in the night. They told me that there is no room available. They put me in a room on the 4th floor. There was no eleveter and by the time I reached the room, I was breathless. Room was untidy and awful. The linens in the bed was used ones and they didn't bother to change them. I opened the toilet door and, alas, it was like a swimming pool, water flowing from the taps into the floor and then into the room. During my 12 hour stay, I did not use it even once, it was that unusable. Room was filled with mosquitos.
I requested them to give me wake up call to 6:00 am coz I needed to catch the morning flight, but none was bothered to do so. They promised me that they will arrange a taxi to the airport, but in the morning they were not even bothered to call a cab.
Over all it is a terrible hotel. I should have read the comments before making a booking there. Please don't waste your money.

  • Stayed February 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank acmathew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

goa
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed October 1, 2010

I had been to this hotel very recently the rooms are in very bad shape. The water is leaking from the walls & it seems to be like a mini swimming pool inside the room. The geyser was not working & hence hot water to be arranged from different room after repeated requests. All the bathrooms & toilets very stinky & strong bad smell. I would never recommend to any of the traveler.

  • Stayed September 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank itshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed September 2, 2010

chalk and rust was in the bathroom; basin didn't have a sink, so all water was on the floor; toilet tank had a broken cover; rain came into the room because of the broken windows; wall were wet; bed was dirty; price was okay

  • Stayed August 2010, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank vio_abby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 1, 2010

I booked this hotel through one of Leading Web portal from many Indian Web booking portals but when reached there on address of the hotel, found hotel building itself was dilapidated .At the reception staff was not friendly neither room were what they showing in photos and not furnished but with full of bad odour, damaged walls, cleanliness you can not expect in this hotel,

No interior was in most of rooms and they showing different kind of photos in different web portals but in real only their AC room photo is real and looks good and rest are fake.

When contacted them on phone directly before approach Web portal for booking they offered me some different rates but when I entered hotel they offered me some more costlier rates than what i got offer on phone for their crap and worthless room.

This hotel is showing two listing with two different names in most of different web portals claiming good amenities but in real only one hotel is exists!!! in this locality or whole karol bagh ! So, it seems they trying to fool new travellers who new to Karol bagh area or never been heard about this hotel before.

So, I skipped this hotel and stayed in another good hotel on Saraswati marg, Karol bagh where many good hotels located but with some costlier rooms but with good service and all real no fakes!

As per my opinion not recommended for family stay or in-group or any other!
Calling this crap place as hotel will not be justified with the word Hotel but can be called dirty Lodge.

Zero value for your money for this hotel.

  • Stayed May 2010, traveled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank casanovahotguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed May 4, 2010

this hotel made my trip most enjoyable. thanks for all the services. must stay in this hotel if you visit this place

Stayed March 2010, traveled as a couple
Helpful?
5 Thank vikrathee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
india
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 26, 2009

Worst hotel ever, by far, with no exception. Millimeter thick dirt, dust and hardened sweat everywhere. No shower, just a slimy slippery bucket that you can fill with (cold) water and throw over you. If you dare entering the toilet which is undescribable. Bangladesh standard.

Employees apparently live there too and watch very loud tv and yell alot until 1 or 2 in the night. The large open grid above the door makes it worse.

Don't bellieve any of their own pictures.

  • Stayed August 2009, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank pandy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Swagat Palace

Property: Hotel Swagat Palace
Address: D B Gupta Road | Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #713 of 1,049 B&Bs / Inns in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Swagat Palace 1*
Number of rooms: 33
Official Description (provided by the hotel):
Swagat palace is a budget place to stay. It is a complete value for money. The property is centrally located in the heart of city and there is no problem of accessibility. The rooms are well furnished and provide a comfortable stay. ... more   less 
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