Read all the reviews you like about Shanti Home, no one seems to have anything negative to say about the place. You can see that I have scored this as very good, and indeed it is but I thought I might tell you about the stuff that stuck in my mind and not for necessarily good reasons.
This was my first time in Delhi and I was there on business so part of what attracted me to the hotel was the free wi-fi. I couldn't get it to work for the first 3 days, which was a pain. That turned out to be a Delhi thing rather than a hotel thing, although everyone was keen to try to help. There are two hotel computers, which can be used by guests though, so that did help some of the time.
There are no TVs or radios in the room. There is a TV lounge but as a single traveller, that was a bit of a downer.
I had to move rooms half way through my stay to accomodate new guests needing a double rather than two single beds. Now I didn't really mind that, but it was clear that management knew I would have to do this when I booked and it would have been more honest if I had been told up front.
The showers....well all of the nice equipment is there, multple shower heads, rain showers etc but what you have to take care of, is that the water heaters(in both rooms I stayed in, so this isn't a one room issue) have a limited hot water storage. I am not exactly small but I learned after the first morning to get wet, switch off the hot water, soap up and then turn the water back on to rinse off. There are signs up in the bathrooms to say you should wait 10 minutes between showers "for environmental reasons". In this case the environment is the bathroom not your carbon footprint! This would be a pain if there were two of you in the room I'm sure.
The only other issue for me was the cost of taxi's organised for me. This was a principle thing rather than a cost issue. There are plenty of metered cabs around, and having been there for a few days, it was obvious that someone was making a healthy margin on the service of ordering them. I didn't mind paying an extra couple of hundred rupees but frankly I thought it was a bit unecessary.
If you want somewhere in Delhi that is clean, safe, has VERY helpful and friendly staff and you want to get a taste of real Indian hospitality, Shanti Home is probably the place for you. If you are expecting a 4* star hotel, go stay at one of the International group hotels like Hilton or Crown Plaza where you could really be anywhere in the world.
In a nutshell...this is more like a 4* guest house than a 4* hotel and that is a compliment, not a complaint. When I go back to Delhi, I fully expect to be staying there again, and a bigger recommendation than that I cannot give.
- Official Description (provided by the hotel):
- 17 exclusively designed rooms & suites, Shanti Home in New Delhi is perhaps the only choice for the discerning traveler looking for more than just a room. Shanti Home reflects India's spirit in a harmonious blend of tradition & contemporary sophistication Exquisite interiors, impeccable service and fine cuisine combine to create an experience that is warm and intimate. ... more less
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- Also Known As:
- Shanti Home New Delhi
- Shanti Home Hotel New Delhi