Shanti Home would have to be the most obliging and customer service focused places I've stayed. Everything from airport transfers, providing local directions/advice and booking rail tickets was done honestly, efficiently and cost-effectively.
The boutique hotel is small enough that it feels like a home rather than a large, commercial hotel which allows the plentiful staff to individually know their guests. The rooftop restaurant made some of the best food we had the pleasure of eating anywhere in India and its breakfasts were the perfect start to a day's exploring Delhi.
The only downside some people will find with Shanti Home is its location. Requiring a reasonable trip on the metro to get into the city centre certainly won't suit everybody. Personally I think it added another layer to our Delhi experience. The first time it was unpleasant but once we knew where we were going it enhanced our day and certainly made us appreciate the great hotel we had the privilege to return to each evening.
1. Amazing food in the rooftop restaurant (note, not many alternatives nearby that we were aware of)
2. Great staff who went out of their way to help us with last minute rail tickets etc
3. Very good rooms, nice beds, bathrooms were good
Overall, good value for money if you're willing to be away from tourist central in the heart of Delhi.
- Official Description (provided by the hotel):
- 17 exclusively designed rooms & suites, Shanti Home in New Delhi is perhaps the only choice for the discerning traveler looking for more than just a room. Shanti Home reflects India's spirit in a harmonious blend of tradition & contemporary sophistication Exquisite interiors, impeccable service and fine cuisine combine to create an experience that is warm and intimate. ... more less
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- Also Known As:
- Shanti Home New Delhi
- Shanti Home Hotel New Delhi