Following the long haul flight from LHR to New Delhi, with my first adrenaline-fuelled experience of being driven through New Delhi in an air conditioned Toyota; our arrival at the tall, imposing security gates to the street where our hotel was located was initially a cause of unease and uncertainty about our personal safety and welfare.
How wrong I was, nothing could be further from the truith. Greeted by welcoming staff, armed with broad smiles, our luggage was seemlessly taken care of as we checked in at the basement reception. Adorned with a necklace of marigolds and informed that as guests we were gods, certainly woke me up to the level of customer service that was delivered at this venue.
The bedroom accommodation was very comfortable, well laid out and spacious. A comfortable lounge is provided for guests along with a laptop for those that wanted to catch up on e-mails etc.
The restaurant service up on the roof was excellent with staff relaxing the rules on breakfast meal times and serving good wholesome foods.
This was one of the friendliest hotels we stayed at during our three week tour.
Worth noting - if you have mobility problems the lift doesnt go all the way to the roof top, leaving the final flight of fairly steep stairs to negotiate, from and to the lift.
All-in-all a well presented and run hotel offering near perfect customer service, I would have no hesitation in staying there again if I am lucky enough to return to New Delhi
- Official Description (provided by the hotel):
- 17 exclusively designed rooms & suites, Shanti Home in New Delhi is perhaps the only choice for the discerning traveler looking for more than just a room. Shanti Home reflects India's spirit in a harmonious blend of tradition & contemporary sophistication Exquisite interiors, impeccable service and fine cuisine combine to create an experience that is warm and intimate. ... more less
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- Also Known As:
- Shanti Home New Delhi
- Shanti Home Hotel New Delhi