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“A True Oasis of Peace, Beauty, and Comfort in Busy Delhi” 5 of 5 stars
Review of Shanti Home

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Shanti Home
Ranked #4 of 691 Hotels in New Delhi
Certificate of Excellence
Chicago, Illinois
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“A True Oasis of Peace, Beauty, and Comfort in Busy Delhi”
5 of 5 stars Reviewed February 20, 2013

I can't say enough positive things about Shanti Home. We used it as a base for exploring India, returning between trips to other places. It is a small hotel -- 4 floors with about 5 rooms on each floor? -- a rooftop restaurant and the office, fitness room, and store in the basement. They pay attention to detail -- in decor / ambiance and guest experience from the very beginning of your stay and throughout. The service was exceptional, really exceptional. I have never really understood what exceptional service is and what a difference it makes before Shanti Home. They went out of their way to ensure that we had everything we needed at all times and were very flexible and responsive -- which was not our experience all over India. Complimentary cell phone, medicine when my partner strained his back, escorting us to local gym (Gold's is around the corner) and metro (very close -- we used when taxis were on strike), whatever breakfast we wanted -- complimentary, firing up the tandoori oven a little early. And friendliness and customer service was the norm -- not just specific staff people -- all the staff. The restaurant is very, very good -- there was no need to go anywhere else and we didn't tire of the food because everything was uniformly excellent. I had a massage which was one of the best I had in India -- including Ayurvedic spas that specialize in that kind of massage. They did laundry quickly -- and told me when it wouldn't be possible because of rain. They were very accommodating and reliable with hotel pick up and drop off. They helped arrange our side trips to Amritsar, West Bengal / Calcutta, and Kerala (although the staff are young and not that knowledgeable -- have limited experience in other parts of India. The owners are more knowledgeable and their advice reliable). And a word about aesthetics -- Every room we stayed in (and over the course of the month, there were 4) was clean and well-decorated although on the small side.The lounge areas have attractive furniture and art -- it really feels like you are staying in someone's beautiful home not an impersonally decorated hotel. WI-FI was free and very reliable. The lounge areas were spacious -- and there is a yoga room on the first floor as well as an elliptical machine in the "fitness center" in the basement. Shanti Home delivers on its promise to provide peace and a home in the midst of the busy city. I looked forward to returning to Shanti Home each time we needed to come through Delhi -- and will definitely return in the future. They are opening a Shanti Home in Goa soon as well.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank katthewolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
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English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 19, 2013

We only stayed for 7 hours before an early flight and wish we had stayed longer. All the small touches are incredible, lending a SIM, greeting with a drink, no tips around the hotel.

A sanctuary in an oasis of madness.

We will be back.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Jamesbbbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 15, 2013

Comfortable,very nice clean rooms, well done services and all staffs are helpfull. The rooftop restaurant serves good authentic Indian food. An excellent boutique hotel.
We arrived in the hotel it was late in the afternoon ,were very tired after came from Surajkund 3 hours drive, and staff were very friendly and came prepared to received us ( quick checked in at the reception). Spa was excellent, it was lovely to stayed at Shanti home , taxis were available ..overall we were impressed with the hotel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CantikSoekarno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 14, 2013

We happened to arrive on Valentine's day and were pleased to see that the hotel had a special dinner planned on the rooftop restaurant.

Upon arriving, the manager helped us plan our stay and made sure we were comfortable. Overall, we were impressed with the hotel - makes Delhi much more welcoming city.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank travelnow94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 11, 2013

The Shanti Home has outstanding reviews and so it was surprising that our expectations were exceeded. If you like a small hotel experience where the staff make a genuine effort to smile and get to know you, if you like outstanding and authentic Indian cuisine, if eating in an atmospheric rooftop restaurant sounds perfect, then the Shanti Home is for you.
Pooja the front desk manager even booked our train tickets from Agra to Jaipur--she did this after I wrote from Canada to say we were having difficulty with the internet booking system. "Tell me your details and I will do it for you" she said--and she did. Ardil the chef is outstanding--the evening meals featured the best Indian cusine we have had anywhere. This is a great place to stay--and it is very reasonably priced.

Room Tip: We stayed in the Jaipur room--it was fine.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank m_traveler007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed February 10, 2013

nice rooms, good service and amenities and really delicious food make this hotel a good alternative to any impersonal 4/5 star hotel in Delhi.

The small spa offers good ayurvedic massages and even has a tiny steam bath.

The restaurant, spa, and other services are all excellent value.

The location in suburban West Delhi is less than perfect, it takes a good 45' by metro to the centre but all of the above mentioned more than makes up for it.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Thulassi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 9, 2013 via mobile

Pooja, Ravi, Tul etc. All the staff are so so nice they read every wish from
Your eyes even know already what you need the next minute. Such devoted people such beautiful space. The energy in this oasis is so high that it makes you feel you lived their forever and your friends with you.
Its a wow factor place to stay. We also took the cooking class and had again an amazing special moment.i will return to this place thats for sure!! thank you shanti homes you made me feel home away from
Home :)

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Jessi1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shanti Home

Property: Shanti Home
Address: A-1/300, Janakpuri, New Delhi 110058, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Romantic Hotel in New Delhi
#8 Family Hotel in New Delhi
#19 Business Hotel in New Delhi
#61 Best Value Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Shanti Home 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
17 exclusively designed rooms & suites, Shanti Home in New Delhi is perhaps the only choice for the discerning traveler looking for more than just a room. Shanti Home reflects India's spirit in a harmonious blend of tradition & contemporary sophistication Exquisite interiors, impeccable service and fine cuisine combine to create an experience that is warm and intimate. ... more   less 
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Also Known As:
Shanti Home New Delhi
Shanti Home Hotel New Delhi

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