I have traveled all over the world, and have spent my entire life in the service industry. Shanti home is by far the best hotel I have ever staid at. The hotel is a little oasis in the madness that is Delhi, with beautifully decorated rooms that mirror different areas of India. The Lantern, the rooftop restaurant has some of the best tandoor cuisine in Delhi with the ambience of a little candle lit tree house over the city. However, what far exceeds all my previous experiences in hotels around the world is the attitude of the service staff which truly represents the welcoming, warm hearted spirit of India and its people.
We have staid at shanti home a total of ten days on our travels throughout India and it simply cannot be exaggerated enough all the time and effort the staff put forth to make every little element of our trip perfect. Some of the things they did at the top of my head are:
Arrange every single travel detail of our transportation around Delhi. Not once did we have to try to negotiate with a tuk tuk or driver. We simply had to find our way from our beautiful room to the front desk and give Pooja, Priyanka or Varun (the beyond amazing hotel managers) a vague idea of what we needed. “Pooja, we want to see a temple or something”. They would meticulously deal with everything, giving us opinions where to go, a safe place to eat when we got there, make sure we were fed before we left, and provide a driver with a fixed price for the day. When we didn’t want to take a car and decided to use the metro they personally walked us over and taught us how to buy tickets. After coming to the hotel after a day of touring no mater how late, the excellent wait staff at The Lantern (especially Tul, a true master of his profession) gave us five star service and safe beautiful food. Believe me, when you get to this crazy city after jetlagged after 15 hours on a plane there is nothing in the world you want more than to not have to deal with anything, and at shanti home you simply won’t have to.
Other things they did for us was keep various bags of ours for weeks while we traveled to other places in India because we didn’t want to carry them, send mild stomach friendly food down to the room when we weren’t feeling well and allow us to not check out of our room until 9 pm on the day of our late night flight. Oh yeah and when all my pictures mysteriously deleted from my camera I called Pooja and she put all the pictures I had copied to the hotel computer in a folder for my return.
We also had the incredible experience of staying at Shanti home for the Holi holiday. The staff through an amazing party for the hotel guests, giving everyone special holi hats and garlands and piles and piles of beautiful herbal (safe non toxic) holi color for us to throw on each other and the staff. The owner Mr. Rajat showed up with beer for everyone and danced and played holi with all the guests in the street. After the party they made a free beautiful traditional holi feast for all the guests.
Every time we arrived back at shanti home after touring some different place in India it was a breath of fresh air. I felt as if we had just made these really great friends in India who wanted to help us get around and experience their city. There cannot be many establishments like this in the world. Do yourself the favor, if you come to Delhi, stay at this wonderful hotel; it will change your outlook of the entire city.
- Official Description (provided by the hotel):
- 17 exclusively designed rooms & suites, Shanti Home in New Delhi is perhaps the only choice for the discerning traveler looking for more than just a room. Shanti Home reflects India's spirit in a harmonious blend of tradition & contemporary sophistication Exquisite interiors, impeccable service and fine cuisine combine to create an experience that is warm and intimate. ... more less
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- Also Known As:
- Shanti Home New Delhi
- Shanti Home Hotel New Delhi