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“Great location, lovely rooms and professional staff”

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Hotel Palace Heights
Ranked #32 of 716 Hotels in New Delhi
Certificate of Excellence
Cardiff
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, lovely rooms and professional staff”
Reviewed January 22, 2013

Palace Heights was the first hotel we had experienced in India and we were vey pleased with the location, quality of rooms and the professionalism of the staff. It certainly provided the much needed soft landing we needed! Connaught palace is currently undergoing some development so the area can be a little noisy but we expected this before we arrived so did not cause us any problems. The metro is just a few steps away from the hotel so great for sightseeing. Breakfast in the hotel restaurant was very nice and the airport pick up and drop off were good value and provided excellent service. Would stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank lemarlemar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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673 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
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Toronto, Ontario - Canada
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed January 20, 2013

Great little hotel in a fantastic location!

Steps away from a metro station (we took the metro everywhere and loved it!) and all kinds of shops and restaurants. There is a lot of construction taking place in the area, so between that and the barking dogs, there was ample noise, but nothing that was too disturbing.

It is a little difficult to find at first, so if the hotel offers transportation to the hotel for you, take them up on the offer.

VERY clean and comfortable rooms. There is an elevator to take you to the hotel reception area where there is also a delicious restaurant that is part of the hotel - Zaffran. Make sure to have at least one meal there!

Hotel staff is extremely friendly and helpful, and at a moment's notice they will happily arrange anything for you. Upon our request, the hotel arranged for a driver to take us from Delhi to Agra, with a stop-over in Fatehpur Sikri. Highly recommended!

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Keep-travelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 17, 2013

Palace Heights Hotel is a good central place to stay in Delhi if you're going to tour the city. The location is on the inner rim of Connaught Place. If you like walking, it's safe to walk this rim, even at night; shopping, people watching and working off your dinner. There's a huge and lovely park for daytime strolls very nearby, which is lovely in such a crowded city. India, with all its bustle and colour, is on your doorstep here. The rooms are good, though smallish if you're planning to spread a yoga mat on the floor for morning exercises or anything like that. But the hotel supplies all the ameneties, including bottled water and lovely cosmetics. The shower, behind a glass door (yay!) is hot and strong and the linen clean. The best feature of the hotel is the SUPERB restaurant. The food is heavenly. All in all my husband and I would recommend Palace Heights.

Room Tip: Some reviews say that the sleep quality was poor in this hotel. We slept well, perhaps because our...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Meryl U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggio Emilia, Italy
Level Contributor
117 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed January 8, 2013

What a pity! The hotel is nice. Reception is friendly. The restaurant is good. Rooms and bathrooms are clean.
But an hotel must give you the opportunity to sleep.
And the palace height is so noisy that only with ear-plugs you can afford it.
Noise coming from the third floor (not an hotel property. In the reception they said there is nobody there, but it's really impossible), noise coming from the aisle, noise coming from the other rooms (thin walls?), noise coming from the electricity plant under the windows of the inside facing rooms.
I'm really sorry, but for more than 120 euro I want to sleep

Room Tip: Rooms Facing Connaught place could be a little bit less noisy
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  • Stayed January 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
4 Thank marcoferra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolum Beach, Australia
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 26, 2012

We arrived vey early in the morning in mid November. The street looked like a disaster zone but do not be put off because there are major street renovations going on for a few months. The hotel is on the upper level.
Our room was clean, modern and a good size but there was no view worth looking at. The bathroom was large and the amenities were adequate. The restaurant is exceptional. The staff are friendly and professional. Overall not a bad hotel. It is in a great location.

  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank Quizzie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broome, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 25, 2012

I stayed in this hotel in September 2012 for a few days. The service was outstanding, from the airport pickup and drop off on time, to the small touches such as the complimentary water and chocolate biscuits. The staff were friendly and very polite. The room we had was lovely. It certainly made my first stay in Delhi a lot easier. Thank you hotel palace heights

  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Maybell5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
95 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 19, 2012

This hotel is well located in Connaught Place. While Connaught Place is in the midst of major construction work, this hotel was an oasis in the chaos. The service was terrific and the in-hotel restaurant served excellent meals. The hotel organised our transfer from the airport and sight-seeing trips in the city - all without fuss and well priced. We would definitely recommend this hotel if you are looking for somewhere close to the action.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank botot_alpha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palace Heights

Property: Hotel Palace Heights
Address: D - 26/28 | Connaught Place, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#20 Romantic Hotel in New Delhi
#24 Family Hotel in New Delhi
#63 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Palace Heights 3*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more   less 
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Also Known As:
Palace Heights Hotel
Palace Heights New Delhi

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