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“Clean, comfortable, and conveniently located” 4 of 5 stars
Review of Hotel Palace Heights

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Hotel Palace Heights
Ranked #19 of 695 Hotels in New Delhi
Certificate of Excellence
Cairns, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean, comfortable, and conveniently located”
4 of 5 stars Reviewed February 17, 2012

I really liked this hotel. It is in an excellent location right in the heart of Connaught Place. The outstanding feature was the very friendly and helpful staff. They have a lovely restaurant - it was very clean, great atmosphere, and the food was good (large portions, so it's easy to order too much). There if free wifi connection throughout the hotel. The rooms are very clean. The bathroom was great! There was plenty of hot water and the bathroom amenities were good quality. The sheets were soft and clean, and you get chocolate biscuits delivered to your room every night and welcome drinks on arrival. The metro is close by and there are many good shops all in walking distance. The post office is just around corner. This place is great value for money and I definitely would stay here again.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank AlexandraAU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Chicago, IL
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 16, 2012

I stayed here for a night and was pleasantly surprised - you'd never guess a hotel was tucked away behind the unassuming facade. Service was exceptional - I felt terrible for bothering the staff with all sorts of petty requests but they happily obliged and really went the extra mile to make my stay comfortable. My room was spotless and equipped with all the amenities you'd expect from a five-star establishment. Wifi worked perfectly fine. I'll absolutely return to the Palace Heights when I come back to Delhi.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 22kt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kandy, Sri Lanka
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 15, 2012

Visited the hotel in early December 2011. Well located with crisp, clean rooms and an efficient friendly staff. The restaurant was very good. The "Perfect Holiday Travels" and Umar in particular arranged a trip tailored to our budget, and were extremely obliging and service oriented. I would recommend both the hotel and travel service to anyone visiting Delhi.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank josephdes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbotsford, BC
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed February 13, 2012

Excellent - friendly and helpful front desk at all times, clean, comfortable room and the restaurant, Zafran, is very good.
The hotel location is also good - close to Connaught Place - and even though there is construction going on in the area the noise did not affect us.
Would definitely return.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CateP42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 9, 2012

My daughter and I stayed here in December and found it very good. Don't let the unassuming entrance to the hotel put you off...the hotel is up on the higher level's of the lovely old heritage building. We liked it so much, we booked in again after touring around Rajasthan. Rooms are a little small (but adequate) and are very clean, comfortable and nicely decorated. Bathroom is spotless with endless hot water. The Location is fantastic, right in the centre of Connaught Place and a short walk to the metro and restaurants. The staff are very friendly and helpful, both in the hotel and the restaurant. Nothing was too much trouble. Reception staff spoke good English which was very helpful for us. The restaurant food was really good at breakfast and dinner. Western or Indian breakfasts and Indian cuisine for dinner. Connaught Place outside the hotel was not looking it's best while we stayed as there is metro construction going on but even with this, noise was not a problem in our room. This hotel is very good value and I would certainly recommend it.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CairnsSusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 5, 2012

This hotel has a great location in the middle of Connaught Place. Unfortunately, Connuaght Place was undergoing major construction of the new Metro station at the time we were staying there so it wasn't looking that great.
The rooms are very small (the bed pretty much takes up the whole room!), but they are nicely decorated and are clean. A nice touch was the complimentary cookies delivered to our door each evening and the fruit in the room! The staff were very helpful and assisted us with booking a taxi/tour for the day.
There is a great restaurant at the hotel, and there are also so many restaurants and bars within easy walking distance.
I would highly recommend this hotel if you are after a top location.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Brb83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed February 2, 2012

It doesn't claim to be fancy and it isn't but it is clean,rather simple but stylishly put together, is in a great location in Connought Place - close to the MRT, shops, and restaurants. The staff are very friendly and the adjoining restaraunt is as everyone else has said really good. I am not one to return to the same place on a holiday unless it is exceptional and we dined here each time we stayed which was twice. Also, the breakfast is very good.

On our 2nd stay we did hear some construction noice from the MRT but it didn't bother us and my partner is a very light sleeper.

This is not a fancy place with the fluffy cushions and heavenly beds but if you need a place for a day or 2 whilst exploring the city or plan to do Agra as a day trip-which is why we stayed here - then it is a good choice in central Delhi.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank HappySydChampers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palace Heights

Property: Hotel Palace Heights
Address: D - 26/28 | Connaught Place, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#20 Romantic Hotel in New Delhi
#24 Family Hotel in New Delhi
#63 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Palace Heights 3*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more   less 
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Also Known As:
Palace Heights Hotel
Palace Heights New Delhi

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